I used the drive thru I asked the lady do y'all have mocha frappe today she said yes I said great can I get a large she asked me a again what size I repeated my answer she took the rest of my order we pull up window paid and pulled up to the second window the young lady handed us our order she walked away but didn't hand us the frappe we waited and she eventually came to the window I told her I'm waiting for my frappe she said it's not on the order I told it was the first thing I ordered I said I understand mistakes happen I want the frappe and I'll pay she left the window again came back and we had to get back in line I said it's a long line why do I have to around again for her mistake she left the window I waited for her to came back I asked for the manager she came I asked why can't someone ring it up on the front register and make it right she opened her mouth and lied saying the front was very busy I knew she was just trying to not make the drink not correct the mistake not be kind or professional it very sad to me to see people choosing to be rude and unkind because in that moment no one can have them be accountable for their actions and do their job they are hired for. They literally get away with the most ugly behavior. I don't recommend this location ever don't let location convince be your reason to go there pass it go to other locations for better service and food preparation done right. Life is hard as us don't need rude people adding to it
Atmosphere: 1
Food: 2
Service: 1
Jayden
Always have to sit and wait forever for just a fry .
Atmosphere: 1
Food: 4
Service: 1
Mickey Barker
Most rude workers I've ever met. My order was wrong and I spent like 15 mins before someone even addressed me.
Atmosphere: 1
Food: 3
Service: 1
Michelle Woods
DO NOT GO TO THIS PLACE!! every single order is always wrong! You pay for extra items and they don’t put them on the sandwich! Every single order has to be returned. This place is just down right incompetent and so is the staff! I don’t know why the owner doesn’t correct the issues with staffing! It’s obvious they do not know how to read because if they did the food would be correct. Def time to reach out to the BBB because it’s theft charging customers for extras and not providing the product.
Atmosphere: 1
Food: 1
Service: 1
Lawrence
I won’t be coming back
Atmosphere: 1
Service: 1
Joy Parker
Lazy lazy lazy!
Atmosphere: 1
Food: 1
Service: 1
Marjo Lopez
It is always clean and the staff is very friendly ? I don't know why but I feel that the food and the fries feel like they are really freshly made. Not like in other McDonald's where the fries are very cold or with a lot of salt and the hamburgers ? are all cold the bad thing is that you always have to ask for ketchup :"( it should be the law to always put it
Atmosphere: 4
Food: 4
Service: 4
Amanda “MommaBear” Boedker
Fries were hot and fresh! Service came with a friendly attitude and smile
Food: 3
Service: 5
Recommended dishes: Chicken Mcnuggets
Edwina Seawright
Play this McDonald's is beyond Hood like every time you come here to bathroom trifling like like when they done messed up on your order they get a whole attitude with you because you want them to fix it even then you got to be mindful because they fixing your food you don't know what might transpire back there it it really is the worst
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Chicken Mcnuggets
Gage Beacham
The staff treated us wonderfully, they were very helpful with anything we asked for. The food was cooked right and our fries ?)
I can’t understand why I was turned down a courtesy cup of water. They said they don’t give out water cups anymore which is ridiculous I guess because of the area the Mcds is in but a customer that has bought something and picking up a delivery order should be able to get a cup of water especially a pregnant women. I know it’s just a cup of water but it’s the principle… anywhere else your able to get a cup of water smh!!
Atmosphere: 1
Service: 1
Barry Wheeler
What can you say about McDonald's McDonald's is McDonald's always have some good fries
Terrel Williams
Staff is rude.. negative attitude for absolutely no reason at 7am.. didn't even order, just walked out..
Service: 1
Ace78 Gayle
There is ALWAYS await when dinning in or take out. One must always use the kiosk to place an order. Then it takes forever to get food. Then it's a 50/50 chance your oder is correct.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Small Fries, McDonald's Fish Sandwich, French Fries, Quarter Pounder Hamburger, Chicken Mcnuggets, Chocolate Chip Cookie, Big Mac
I used the drive thru I asked the lady do y'all have mocha frappe today she said yes I said great can I get a large she asked me a again what size I repeated my answer she took the rest of my order we pull up window paid and pulled up to the second window the young lady handed us our order she walked away but didn't hand us the frappe we waited and she eventually came to the window I told her I'm waiting for my frappe she said it's not on the order I told it was the first thing I ordered I said I understand mistakes happen I want the frappe and I'll pay
she left the window again came back and we had to get back in line I said it's a long line why do I have to around again for her mistake she left the window I waited for her to came back I asked for the manager she came I asked why can't someone ring it up on the front register and make it right she opened her mouth and lied saying the front was very busy I knew she was just trying to not make the drink not correct the mistake not be kind or professional it very sad to me to see people choosing to be rude and unkind because in that moment no one can have them be accountable for their actions and do their job they are hired for. They literally get away with the most ugly behavior. I don't recommend this location ever don't let location convince be your reason to go there pass it go to other locations for better service and food preparation done right. Life is hard as us don't need rude people adding to it
Atmosphere: 1
Food: 2
Service: 1
Always have to sit and wait forever for just a fry .
Atmosphere: 1
Food: 4
Service: 1
Most rude workers I've ever met. My order was wrong and I spent like 15 mins before someone even addressed me.
Atmosphere: 1
Food: 3
Service: 1
DO NOT GO TO THIS PLACE!! every single order is always wrong! You pay for extra items and they don’t put them on the sandwich! Every single order has to be returned. This place is just down right incompetent and so is the staff! I don’t know why the owner doesn’t correct the issues with staffing! It’s obvious they do not know how to read because if they did the food would be correct. Def time to reach out to the BBB because it’s theft charging customers for extras and not providing the product.
Atmosphere: 1
Food: 1
Service: 1
I won’t be coming back
Atmosphere: 1
Service: 1
Lazy lazy lazy!
Atmosphere: 1
Food: 1
Service: 1
It is always clean and the staff is very friendly ? I don't know why but I feel that the food and the fries feel like they are really freshly made. Not like in other McDonald's where the fries are very cold or with a lot of salt and the hamburgers ? are all cold the bad thing is that you always have to ask for ketchup :"( it should be the law to always put it
Atmosphere: 4
Food: 4
Service: 4
Fries were hot and fresh! Service came with a friendly attitude and smile
Food: 3
Service: 5
Recommended dishes: Chicken Mcnuggets
Play this McDonald's is beyond Hood like every time you come here to bathroom trifling like like when they done messed up on your order they get a whole attitude with you because you want them to fix it even then you got to be mindful because they fixing your food you don't know what might transpire back there it it really is the worst
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Chicken Mcnuggets
The staff treated us wonderfully, they were very helpful with anything we asked for. The food was cooked right and our fries ?)
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: French Fries, Big Mac
Restaurantji Recommends
Terrible service
Food sucks
Atmosphere: 2
Food: 1
Service: 1
I can’t understand why I was turned down a courtesy cup of water. They said they don’t give out water cups anymore which is ridiculous I guess because of the area the Mcds is in but a customer that has bought something and picking up a delivery order should be able to get a cup of water especially a pregnant women. I know it’s just a cup of water but it’s the principle… anywhere else your able to get a cup of water smh!!
Atmosphere: 1
Service: 1
What can you say about McDonald's McDonald's is McDonald's always have some good fries
Staff is rude.. negative attitude for absolutely no reason at 7am.. didn't even order, just walked out..
Service: 1
There is ALWAYS await when dinning in or take out. One must always use the kiosk to place an order. Then it takes forever to get food. Then it's a 50/50 chance your oder is correct.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Small Fries, McDonald's Fish Sandwich, French Fries, Quarter Pounder Hamburger, Chicken Mcnuggets, Chocolate Chip Cookie, Big Mac
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