Ordered online with specific instructions and they cant be followed. If you can't make a pizza the way I ask, then we just can't do business anymore. I tipped well and everything. I did my job but they didn't.
Food: 1
Service: 1
Valerie Hrozny
They were very friendly. They took my order and had my food ready quickly. It was good quality and tasted good.
Atmosphere: 5
Food: 5
Service: 5
BluApple 1920
This Pizza Hut gets it right every time.
Atmosphere: 4
Food: 5
Service: 5
NanoBlaster
Good delivery time!!!
Florese Spivey
With just two people I believe they made it happen for those $2 personal pans while ALL other Pizza Huts claimed to have been sold out this lady made it her business to prepare 140 of them because she knew PORTSMOUTH would never
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
karen bauman
My fiancé called in a order tonight..the kid on the phone, was.... not the greatest order taker! He had to tell him the first order 2-3 times (not hard) an med pan cheese with beef!! When he repeated the order back. The 1st pizza Wasn't included on the order!! Wait, what?? So he said, where's my first pizza. After repeating it 2+ times. He finalized the call. He went to pick them up, Guess what?!! It was STILL WRONG. He made them redo the pan,chesse,beef pizza and when he got home, I immediately saw that it was undercooked. And yes it was slightly doughy, eating it. He has ordered from them MANY times with no issues, but this was a joke..he said 2 people were standing around doing nothing but talking while 1 lady was cooking, mopping etc etc!!! Shame on PH
Atmosphere: 3
Food: 2
Service: 1
Lisa Carter
Service normally a little slow with delivery, but food always good. Thank you always
Atmosphere: 4
Food: 5
Service: 3
Brenda Paul
Whether delivery or pickup always personable and courteous.
Atmosphere: 5
Food: 5
Service: 5
Kayla Pamplin
My food is always hot and fresh. Customer service is always personable
Atmosphere: 5
Food: 5
Service: 5
NoReason
This was my first time visiting this location. I didn't know it was there at first tucked away in the shopping center. The store was very clean and I really like that about anywhere I plan on eating. I was greeted with an attitude that was welcoming and showed I was gonna get great service. The best part of my experience was Mr. Michael. This man is the definition of perfect customer service. I will definitely be returning regularly because I have never been treated so well at any other pizza hut I've ever been to. Thank you so much Mr. Michael keep up the good work and never change that amazing attitude.
Guy told me it was only going to be 20 minutes. He had it ready in 10 pizza was super hot and very good … and the wings were full of white meat, chicken and very hot . he had very good personality, very nice Guy ! I will return…
Atmosphere: 5
Food: 5
Service: 5
Greye Ghost
The food and the service is amazing.
Atmosphere: 5
Food: 5
Service: 5
Tatyanna Odom
Mr. Michael was absolutely phenomenal and his staff was wonderful
Atmosphere: 5
Food: 5
Service: 5
James
Over 40 years of ordering pizza from various places, this Pizza Hut location has the distinction of being the absolute worst. I've given them three chances and every time they were at least 30 minutes late (the anticipated delivery time is almost always around 40 minutes, so it's take them anywhere from 1 hour 10 minutes to 2 hours 30. Really). All three times, the order has been incorrect, and 2 out of the 3 times, I've gotten someone else's order.
Every time, I've called the store. They canceled the credit card charge twice, but on the third (and last) occasion, the manager told me that we could pay for our order and just eat the less costly incorrect order they delivered, or my family could wait another 2 hours for them to redo the whole thing. After reporting them for credit card fraud, this was the last time I ordered.
Do not do business here.
Atmosphere: 1
Food: 1
Service: 1
Tammie Lantz
Ordered curbside but after waiting had to go in and get it. Person left me on hold. Said she was only one there
Ordered online with specific instructions and they cant be followed. If you can't make a pizza the way I ask, then we just can't do business anymore. I tipped well and everything. I did my job but they didn't.
Food: 1
Service: 1
They were very friendly. They took my order and had my food ready quickly. It was good quality and tasted good.
Atmosphere: 5
Food: 5
Service: 5
This Pizza Hut gets it right every time.
Atmosphere: 4
Food: 5
Service: 5
Good delivery time!!!
With just two people I believe they made it happen for those $2 personal pans while ALL other Pizza Huts claimed to have been sold out this lady made it her business to prepare 140 of them because she knew PORTSMOUTH would never
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
My fiancé called in a order tonight..the kid on the phone, was.... not the greatest order taker! He had to tell him the first order 2-3 times (not hard) an med pan cheese with beef!! When he repeated the order back. The 1st pizza Wasn't included on the order!! Wait, what?? So he said, where's my first pizza. After repeating it 2+ times. He finalized the call. He went to pick them up, Guess what?!! It was STILL WRONG. He made them redo the pan,chesse,beef pizza and when he got home, I immediately saw that it was undercooked. And yes it was slightly doughy, eating it. He has ordered from them MANY times with no issues, but this was a joke..he said 2 people were standing around doing nothing but talking while 1 lady was cooking, mopping etc etc!!! Shame on PH
Atmosphere: 3
Food: 2
Service: 1
Service normally a little slow with delivery, but food always good. Thank you always
Atmosphere: 4
Food: 5
Service: 3
Whether delivery or pickup always personable and courteous.
Atmosphere: 5
Food: 5
Service: 5
My food is always hot and fresh. Customer service is always personable
Atmosphere: 5
Food: 5
Service: 5
This was my first time visiting this location. I didn't know it was there at first tucked away in the shopping center. The store was very clean and I really like that about anywhere I plan on eating. I was greeted with an attitude that was welcoming and showed I was gonna get great service. The best part of my experience was Mr. Michael. This man is the definition of perfect customer service. I will definitely be returning regularly because I have never been treated so well at any other pizza hut I've ever been to. Thank you so much Mr. Michael keep up the good work and never change that amazing attitude.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Guy told me it was only going to be 20 minutes. He had it ready in 10 pizza was super hot and very good … and the wings were full of white meat, chicken and very hot .
he had very good personality, very nice Guy !
I will return…
Atmosphere: 5
Food: 5
Service: 5
The food and the service is amazing.
Atmosphere: 5
Food: 5
Service: 5
Mr. Michael was absolutely phenomenal and his staff was wonderful
Atmosphere: 5
Food: 5
Service: 5
Over 40 years of ordering pizza from various places, this Pizza Hut location has the distinction of being the absolute worst. I've given them three chances and every time they were at least 30 minutes late (the anticipated delivery time is almost always around 40 minutes, so it's take them anywhere from 1 hour 10 minutes to 2 hours 30. Really). All three times, the order has been incorrect, and 2 out of the 3 times, I've gotten someone else's order.
Every time, I've called the store. They canceled the credit card charge twice, but on the third (and last) occasion, the manager told me that we could pay for our order and just eat the less costly incorrect order they delivered, or my family could wait another 2 hours for them to redo the whole thing. After reporting them for credit card fraud, this was the last time I ordered.
Do not do business here.
Atmosphere: 1
Food: 1
Service: 1
Ordered curbside but after waiting had to go in and get it. Person left me on hold. Said she was only one there
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheese Sticks
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