Placed an order using the app. One of the pizzas was ordered with GREEN olives. When the food was delivered, it was all over cooked and the pizza with the olives had BLACK olives instead of GREEN. We called to inform the store of the mistake and were put on hold for 10 minutes before hanging up and calling back. At this point the manager began to make every excuse imaginable and said they don't even have GREEN olives at that store. Nobody bothered to call to clarify the order, they simply substituted what they wanted. So once the manager got done trying to avoid blame, they offered to make a new pizza and send it out. No rush of any kind. It actually took as long (of not longer) to get one pizza as it did to get the original order of multiple pizzas. The icing on the cake was the delivery driver who called to say he was outside instead of coming to my door. He didn't even get out of the car.On the bright side, the replacement pizza was cooked ok.
Food: 1
Service: 1
Jordan Leffler
Super rude and unprofessional
Jessica Trovato
You know what pizzas supposed to look like.
Atmosphere: 5
Food: 5
Service: 5
Helen Rule
Nice people there and they do an excellent job on cooking pizza. ?
tenisha charles
Best Pizza Hut in the 7 cities. Food always hot and fresh. Chicken always fried the way I love it. I love the staff also. They’re very funny friendly and provides good service. I travel way from Suffolk to this Pizza Hut.
Jesse C
Delivery was 20 mins and pizza was still so hot we had to let it cool to eat. Was excellent.
Gina Curfman
This was the best Meat lovers pan pizza that I have ever had! Shout out to the cook for making the perfect pizza!!! This location is definitely the best around.
Love the pan pizza and they wings don’t really care for the one on providence their attitude sucks I go to the one on volvo parkway
Enigma 7
I initially ordered from a Pizza Hut from another location and from that location’s actual website and without my even knowing it, my order was redirected to this location, which is sketchy, in and of itself. Anyway, when we realized what had happened with the order, we drove over to the Providence location to pick it up. My daughter went inside to get it and she told me the guy who handed the pizza to her didn’t even speak to her not even once. Very off putting, to say the least. Then, when we got it home, it was cut into really irregular-sized pieces, like a child did it. Even worse, the pizza had little to no sauce or flavor. It was undercooked. I could tell that was the case just by looking at it. I believe the staff needs to be retrained in customer service and how to properly make pizza. FYI, this was on a Sunday, at around 4:00 PM (3-19-23). They weren’t even that busy. I don’t recommend this location. The one on Indian River where I placed the actual order on the website is way better! Providence location is just too sketchy.
Stephen Lukacs
Place rocks. We get a pizza every Friday and regardless of the time we order it's done right and on time. That's so rare in this town we stopped going anywhere else.
Chelsea Lindauer
Horrible location to order delivery.. never have a delivery driver even though online says they do....also have "lost" my order twice now....and did nothing to fix or make up for it.
Avis Hawkins
I love the personal pepperoni pizza and I just tried the garlic parmesan sauce very good
Great customer service love to young adults with professionalism food hot and ready.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lovers Pizza, Cinnabon Mini Rolls, Pizza Box, Fries, Buffalo Chicken Pizza
Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Emmri , thank you for providing an outstanding friendly customer service.Parking: Open
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Lovers Pizza, Meat Lovers Pizza
Placed an order using the app. One of the pizzas was ordered with GREEN olives. When the food was delivered, it was all over cooked and the pizza with the olives had BLACK olives instead of GREEN. We called to inform the store of the mistake and were put on hold for 10 minutes before hanging up and calling back. At this point the manager began to make every excuse imaginable and said they don't even have GREEN olives at that store. Nobody bothered to call to clarify the order, they simply substituted what they wanted. So once the manager got done trying to avoid blame, they offered to make a new pizza and send it out. No rush of any kind. It actually took as long (of not longer) to get one pizza as it did to get the original order of multiple pizzas. The icing on the cake was the delivery driver who called to say he was outside instead of coming to my door. He didn't even get out of the car.On the bright side, the replacement pizza was cooked ok.
Food: 1
Service: 1
Super rude and unprofessional
You know what pizzas supposed to look like.
Atmosphere: 5
Food: 5
Service: 5
Nice people there and they do an excellent job on cooking pizza. ?
Best Pizza Hut in the 7 cities. Food always hot and fresh. Chicken always fried the way I love it. I love the staff also. They’re very funny friendly and provides good service. I travel way from Suffolk to this Pizza Hut.
Delivery was 20 mins and pizza was still so hot we had to let it cool to eat. Was excellent.
This was the best Meat lovers pan pizza that I have ever had! Shout out to the cook for making the perfect pizza!!! This location is definitely the best around.
Restaurantji Recommends
Love the pan pizza and they wings don’t really care for the one on providence their attitude sucks I go to the one on volvo parkway
I initially ordered from a Pizza Hut from another location and from that location’s actual website and without my even knowing it, my order was redirected to this location, which is sketchy, in and of itself. Anyway, when we realized what had happened with the order, we drove over to the Providence location to pick it up. My daughter went inside to get it and she told me the guy who handed the pizza to her didn’t even speak to her not even once. Very off putting, to say the least. Then, when we got it home, it was cut into really irregular-sized pieces, like a child did it. Even worse, the pizza had little to no sauce or flavor. It was undercooked. I could tell that was the case just by looking at it. I believe the staff needs to be retrained in customer service and how to properly make pizza. FYI, this was on a Sunday, at around 4:00 PM (3-19-23). They weren’t even that busy. I don’t recommend this location. The one on Indian River where I placed the actual order on the website is way better! Providence location is just too sketchy.
Place rocks. We get a pizza every Friday and regardless of the time we order it's done right and on time. That's so rare in this town we stopped going anywhere else.
Horrible location to order delivery.. never have a delivery driver even though online says they do....also have "lost" my order twice now....and did nothing to fix or make up for it.
I love the personal pepperoni pizza and I just tried the garlic parmesan sauce very good