These wings showed up like they got dressed for a business meeting—barely any sauce, dry as a desert, and lookin’ like they need a hug. I’m over here thinking I’m about to get a sweet, sticky, finger-licking mess, but nah, these wings got about three drops of sauce on them like someone rationed it during the apocalypse. It’s like the sauce guy sneezed on ‘em and called it a day.
Pizza Hut, y’all wrong for this. I’ve had more flavor on a communion wafer. If you’re gonna sell wings, SELL WINGS! Give me sauce! I want my wings to be swimming in it, like they’re doing laps at the YMCA. Instead, I got these dry chicken nuggets with a faint memory of barbecue. I’m gonna need a whole gallon of water just to choke these down.
Final verdict? Trash. You fooled me once, Pizza Hut. Next time, I’m going to a real wing spot.
Atmosphere: 3
Food: 3
Service: 4
Dixifrog
Their pizza is good, but they can’t seem to get an order correct to save their life. This is the second or third time in like 5. I order specialty pizzas and open them at home to find standard pepperonis. Then they don’t answer the phone when you call. Guess we’re going to stay with Domino’s.
Food: 4
Service: 2
Sierra Harper
I was picking up a dash order when I arrived I was given a time that my order would be done which was about 25 minutes later so I went and sat in my truck. I went in at the time she told me and she was in the back. I waited for about 5 min before I said excuse me to the other employees b/c no one acknowledged me. I ask them to let her know I was up front and she said she was coming. When she finally came she told me it would be another 5 minutes it was already almost 10 min after the original time she told me. Very poor customer service
Atmosphere: 1
Food: 1
Service: 1
Jessica Gill
We ordered two pizzas for delivery and one showed up with a piece missing. When we called the store to get it fixed, they gave us a difficult time and when they finally agreed to fix it the replacement pizza showed up missing half of the pizza.
Food: 1
Service: 1
Thomas Gill
AVOID THIS STORE! 1620 Cedar Rd #111, Chesapeake, VA 23322. The manager is unwilling to make right a clear mistake by the staff. Don't bother calling the store for a resolution. You will be lied to just to get you off the phone. I would also not recommend the food. My pizza arrived missing a slice, and the compensation pizza was half gone. You will find my review on Yelp, Google, Trip Advisor, and Trust pilot exposing this establishment for being a bunch of untrustworthy crooks. Hopefully, the corporate office will be willing to correct the failure of this poorly managed store
Shawn Slough
After my first pizza was destroyed by ants they re delivered this wonderful pizza
Atmosphere: 1
Food: 1
Service: 1
Lindsey Shaw
I am a dasher and when I tell you….this experience was beyond AMAZING! I think she is manager, forgot to get her name, but when I tell you, her customer service is flawless and her energy is fantastic! She has long, blonde hair and wears it in a clip. Kudos to her and she definitely deserves a raise!! (And train other sites on customer service!
Sometimes your Burrito gets desperate and ops for picking up pizza on the way home from a long day at work. Today, I ordered one large cheese, pizza, nothing complicated, about 20 minutes out from the store. When I got to the store at about 6:20ish, I talked to the cashier and told her my name. I also looked up on the menu board and saw my pizza wasn’t supposed to be done until 6:31. She took note of my name, but it wasn’t ready yet, so I went and sat down. At about 6:35ish another girl comes out from the back and asks my name. At this point, she tells me they haven’t even started my pizza yet, and are backed up. A gentleman, who was waiting, looks at your Burrito and says, “I would just cancel it.” I have no idea how long that poor guy was there. So, I canceled it and left. I am genuinely hopeful they actually refund the money to my credit card. The service gets a two star solely for the girl who came out of the back and took some initiative to tell me that my pizza hadn’t even been started yet. The first girl, who just stood in the front of the store, staring blankly at the massive amount of customers waiting while simultaneously doing nothing gets zero stars. She would actually be fired if I ran this Pizza Hut. Maybe I am expecting too much from a Pizza Hut employee, but the first girl should’ve told me that my pizza hadn’t even been started, given me a time estimate, and let me make an informed decision about what I wanted to do about the pizza.
Atmosphere: 1
Food: 1
Service: 2
Ella
I've ordered chicken Alfredo from pizza hut dozens of times and the people at this location did not give me the amount of food I paid for. Waste of money
Food: 2
Manoj Chawla
Very poor quality of pizza. You don't get what you pay for. If you ever think of spoiling your family's dinner and waste your money, the best place I would recommend is Pizza Hut on Cedar Road, Chesapeake VA.
Atmosphere: 3
Food: 1
Service: 2
Barbara Carr
I ordered the big box and opted for the 3rd pizza. I got a cheese, pepperoni and paid 4 bucks extra for veg lovers. I wanted med pan pizza but the man said they were 17 bucks each. I usually pay 799 I wasnt doing that. The big box and i went home and I opened it and on the outside pieces of every pizza was nothing but crust. No one could have seconds because of that and no leftover morning pizza. I basically paid 34 bucks for crust. It is the hut on cedar rd ches va. has anyone ever paid 17 bucks for a med pizza just cheese at that or paid 34 bucks for a box of crust
Parking: ok at times
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Triple Chocolate Brownie
A. Gregory (Flaco74)
Orders never completed or correct. No since of care from employees.
They Never answer the phone !!!! And got my order wrong .
This been the best pizza I’ve had from this location. The cook and cashier she did an excellent job. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
I ordered online and my food was fresh, hot and tasty. The customer service was excellent as well, I was greeted when I came in the store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Cinnamon Sticks, Boneless Wings
These wings showed up like they got dressed for a business meeting—barely any sauce, dry as a desert, and lookin’ like they need a hug. I’m over here thinking I’m about to get a sweet, sticky, finger-licking mess, but nah, these wings got about three drops of sauce on them like someone rationed it during the apocalypse. It’s like the sauce guy sneezed on ‘em and called it a day.
Pizza Hut, y’all wrong for this. I’ve had more flavor on a communion wafer. If you’re gonna sell wings, SELL WINGS! Give me sauce! I want my wings to be swimming in it, like they’re doing laps at the YMCA. Instead, I got these dry chicken nuggets with a faint memory of barbecue. I’m gonna need a whole gallon of water just to choke these down.
Final verdict? Trash. You fooled me once, Pizza Hut. Next time, I’m going to a real wing spot.
Atmosphere: 3
Food: 3
Service: 4
Their pizza is good, but they can’t seem to get an order correct to save their life. This is the second or third time in like 5. I order specialty pizzas and open them at home to find standard pepperonis. Then they don’t answer the phone when you call. Guess we’re going to stay with Domino’s.
Food: 4
Service: 2
I was picking up a dash order when I arrived I was given a time that my order would be done which was about 25 minutes later so I went and sat in my truck. I went in at the time she told me and she was in the back. I waited for about 5 min before I said excuse me to the other employees b/c no one acknowledged me. I ask them to let her know I was up front and she said she was coming. When she finally came she told me it would be another 5 minutes it was already almost 10 min after the original time she told me. Very poor customer service
Atmosphere: 1
Food: 1
Service: 1
We ordered two pizzas for delivery and one showed up with a piece missing. When we called the store to get it fixed, they gave us a difficult time and when they finally agreed to fix it the replacement pizza showed up missing half of the pizza.
Food: 1
Service: 1
AVOID THIS STORE! 1620 Cedar Rd #111, Chesapeake, VA 23322. The manager is unwilling to make right a clear mistake by the staff. Don't bother calling the store for a resolution. You will be lied to just to get you off the phone. I would also not recommend the food. My pizza arrived missing a slice, and the compensation pizza was half gone. You will find my review on Yelp, Google, Trip Advisor, and Trust pilot exposing this establishment for being a bunch of untrustworthy crooks. Hopefully, the corporate office will be willing to correct the failure of this poorly managed store
After my first pizza was destroyed by ants they re delivered this wonderful pizza
Atmosphere: 1
Food: 1
Service: 1
I am a dasher and when I tell you….this experience was beyond AMAZING! I think she is manager, forgot to get her name, but when I tell you, her customer service is flawless and her energy is fantastic! She has long, blonde hair and wears it in a clip. Kudos to her and she definitely deserves a raise!! (And train other sites on customer service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Sometimes your Burrito gets desperate and ops for picking up pizza on the way home from a long day at work. Today, I ordered one large cheese, pizza, nothing complicated, about 20 minutes out from the store. When I got to the store at about 6:20ish, I talked to the cashier and told her my name. I also looked up on the menu board and saw my pizza wasn’t supposed to be done until 6:31. She took note of my name, but it wasn’t ready yet, so I went and sat down. At about 6:35ish another girl comes out from the back and asks my name. At this point, she tells me they haven’t even started my pizza yet, and are backed up. A gentleman, who was waiting, looks at your Burrito and says, “I would just cancel it.” I have no idea how long that poor guy was there. So, I canceled it and left. I am genuinely hopeful they actually refund the money to my credit card. The service gets a two star solely for the girl who came out of the back and took some initiative to tell me that my pizza hadn’t even been started yet. The first girl, who just stood in the front of the store, staring blankly at the massive amount of customers waiting while simultaneously doing nothing gets zero stars. She would actually be fired if I ran this Pizza Hut. Maybe I am expecting too much from a Pizza Hut employee, but the first girl should’ve told me that my pizza hadn’t even been started, given me a time estimate, and let me make an informed decision about what I wanted to do about the pizza.
Atmosphere: 1
Food: 1
Service: 2
I've ordered chicken Alfredo from pizza hut dozens of times and the people at this location did not give me the amount of food I paid for. Waste of money
Food: 2
Very poor quality of pizza. You don't get what you pay for. If you ever think of spoiling your family's dinner and waste your money, the best place I would recommend is Pizza Hut on Cedar Road, Chesapeake VA.
Atmosphere: 3
Food: 1
Service: 2
I ordered the big box and opted for the 3rd pizza. I got a cheese, pepperoni and paid 4 bucks extra for veg lovers. I wanted med pan pizza but the man said they were 17 bucks each. I usually pay 799 I wasnt doing that. The big box and i went home and I opened it and on the outside pieces of every pizza was nothing but crust. No one could have seconds because of that and no leftover morning pizza. I basically paid 34 bucks for crust. It is the hut on cedar rd ches va. has anyone ever paid 17 bucks for a med pizza just cheese at that or paid 34 bucks for a box of crust
Parking: ok at times
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Triple Chocolate Brownie
Orders never completed or correct. No since of care from employees.
Atmosphere: 2
Food: 1
Service: 1
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