Red Robin Gourmet Burgers and Brews
1024 Eden Way N, Chesapeake
(757) 424-7288
Recent Reviews
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Great food, good prices, and good service. But, if you take a look around, this place is down right disgusting. It really needs a good cleaning, or more detailed side work needs to happen... *Im looking at you, management....* The windows, the pictures on the wall, the walls... everything... disgusting.
Atmosphere: 1
Food: 5
Service: 5
We brought our grandchildren for dinner and we had a great meal and wonderful service
Atmosphere: 4
Food: 5
Service: 5
My mom chose Red Robin for her birthday—huge mistake. Our server seemed intoxicated, forgot drinks (including the birthday guest’s), and served water with lemons halfway down the glass. Straws took forever. We ordered table fries—cold, soggy, no sauces. Meals came out staggered (party of 6). One burger had no condiments, another was burnt to a crisp, and one was missing an entire patty. Sweet potato fries were cold and limp. The missing burger arrived after everyone else had finished, leaving one person to eat alone. We were also wrongly charged for a kids’ meal and the drinks that should’ve been included. We’ve had “meh” service here before, but the food was usually decent. This time? Total failure—bad food, worse service, and a ruined birthday. Red Robin, do better.
Atmosphere: 2
Food: 1
Service: 1
I overall a great lunch location. Our Server is top notch. Our server was Bree, she was awesome. Noise was the only negative but it wasn't terrible
Atmosphere: 4
Food: 5
Service: 5
Bree was an amazing waitress. Always get good service though. My burger was pretty drippy with grease, but otherwise it was delicious. Kids' Mac and cheese is bottomless as are the fries
Atmosphere: 5
Food: 4
Service: 5
The visit was good. Our server made sure we were happy. Our food was also good. I can no longer do bottomless fries anymore. My burger was a big one. The payment kiosk is very convenient but it doesn't give the server to check back with you to see if you enjoyed your visit.
Atmosphere: 4
Food: 4
Service: 4
It was for mine own convenience that this Red Robin fare was delivered to my hotel room. When called upon to retrieve information as to the whereabouts of the nourishment, the human in charge of outside contact did give me falsehood, proclaiming the deliverer of the meal had left this establishment 15 minutes prior to my questioning. The deliverer, however, had not yet to appear at the restaurant nor had the order of nourishment been completed. When the platter arrived, the Caesar Salad was devoid of lubrication and cheese, ‘twas but a pile of romaine lettuce, no more no less. The sandwich of cow was suitable, but the lack of couth exhibited by this establishments inhabitants of pay left much to be desired.
Atmosphere: 1
Food: 3
Service: 1
Gloria is the best waitress ! And Isaiah is super cool !! The food is amazing!!
Atmosphere: 4
Food: 4
Service: 4
I have always liked Red Robin. Occasionally I will splurge on the onion ring stack. I did today despite the high price. They were terrible. No other word for them.
The server recommended a new burger and
that was wonderful. I wanted another order of the bottomless fries but couldn't quite get the order in.
All in all, a very disappointing meal. With all of the options out there, I don't see myself going back for over-priced and/or substandard food
Atmosphere: 3
Food: 3
Service: 3
David was the best server I have possibly ever experienced!! I hope he gets the best shifts and tips! Tip this man 100% everytime.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Just no pleasant way to say the service was not good the last 2 times I've been here. Table touching is a main stay in service, and for bottomless fries, I saw the tray bottom to much and for prolonged periods of time.
Atmosphere: 4
Food: 4
Service: 2
Service was excellent. Host was attentive to all our needs.
Atmosphere: 5
Food: 4
Service: 5
Delicious food and great service, slightly expensive.
Atmosphere: 5
Food: 5
Service: 5
Great place to go when we are in Chesapeake. We live in North Carolina.
Atmosphere: 5
Food: 5
Service: 5
Not crowded, but seated at a tiny table next to the kitchen. Plenty of empty booths elsewhere. This spot should only be used if packed. Should have sat in thebar. Server (first name starts with T) completely forgot about us. For a place who's schick is bottomless, we were not asked if we wanted refills. Haven't been to this location in a while - not sure I'm coming back.
Atmosphere: 2
Food: 4
Service: 2
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