This place is worst than McDonalds no body where glove the grill appear to be without a decent surface. Teary handed me a Friday up role and had me wait for a seaweed salad from the refrigerator for 20 mins. I left the garage sitting at the mall counter. Greenbrier get it right or it good night.
Camryn S.
I've been coming here for years and every time I come up to order, all of the men immediately start staring and smiling at me as if I'm a piece of meat. They've been doing this for years. I've let it slide every time because I'm very passive and quiet. But today, I walked up to order and there is this guy lurking behind the cashier staring directly at me and just smiling like I made a joke or something. The guy was licking his lips and the whole 9 yards. This is normal so I let it go but as I waited for my food he just did not let up and it brought me to tears how much this man was genuinely scaring me. It's disgusting. I did confront the man but when I did, he just laughed in my face and thought it was funny. I just turned 18. Please get a hold of your male staff and keep them on a leash because as a woman I do not feel comfortable, or frankly safe, around these men.
A W
Found a piece of hair in my boyfriends food (he’s bald) and the manager was very reluctant to refund me my money for the chicken and shrimp teriyaki. Claimed it was my hair, the grill was hot, no one here has curly hair so it can’t be ours and asked me if “Do I do this every time I come here?” He went back and forth with me for about 5 minutes before he gave me a refund. Very rude staff. They clearly don’t care about food safety here. Wouldn’t recommend.
Nicole W.
Don't waste your money they no longer give you normal quantities of chicken this is "extra chicken" I paid for and I didn't eat it yet. When I asked they shook yes I don't think he understood me..
Gabby R.
This is absolutely disgusting. I was working and as I was eating my food I noticed what looks to be a maggot in my food. Do not eat here this is unacceptable and absolutely disgusting. Imagine if a child ate that.
Kendall Beasley
Very poor service rude rude rude do not support this kind of business they do not respect the costumers RUDE!!!!
Mary Rohrer
I used to come here every weekend when they had the $6 chicken teriyaki special. This is one of my favorite meals it tastes so good. Since they’ve raise their prices I don’t come as often, I’ve noticed the prices are being raised and the portions are getting smaller. A while back they got smaller trays. Tonight I went up there and paid nearly $10 for this tray. A tray only half full with little to no rice, hardly any vegetables, and hardly any chicken. There were guys in front of me that had full trays so I asked why mine was empty when the people in front of me was full, and I was told I had the correct portion. I don’t care how good the food is I’m not spending $10 for half a tray of food. Super disappointing, I wish they had handled this better.
K
I should’ve listen to the reviews! This place is the worst! I ordered a small Teriyaki and they tell me they only have one size. Not sure when that started but ok. I also ordered a shrimp tempura. I watched them put dry veggies and chicken that had been sitting on the grill in a tray for me. I asked for xtra sauce to go for my shrimp tempura ( because I don’t like the yum yum sauce that it comes with) and you would’ve thought I asked for blood of their first born the way they responded. I got several no’s and no compromise or even basic good customer service. I ended up asking for a refund. NEVER GOING BACK! And I also let them know I understand now why the reviews are horrible!
Mary R.
I used to come here every weekend when they had the six dollar chicken teriyaki special. This is one of my favorite meals it tastes so good. Since they've raise their prices I don't come that often, I've noticed the prices are being raised and the portions are getting smaller. A while back they got smaller trays. Tonight I went up there and paid nearly $10 for this tray. A tray only half full with little to no rice, hardly any vegetables, and hardly any chicken. There were guys in front of me that had full trays so I asked why mine was empty when the people in front of me was full, and I was told I had the correct portion. I don't care how good the food is I'm not spending $10 for half a tray of food. Super disappointing, I wish they had handled this better.
Sharon J.
Staff was seen sitting with dirty shoes on the grill. Now you wonder why you have explosive diarrhea from this place.
This place doesn't deserve any stars. I would not...AND I MEAN WOULD NOT...recommend this faux japanese restaurant to anyone I KNOW, or LOVE.This place needs a serious, in depth health inspection. The cross-contamination is way out of control, mixing the old food with the new.. No mask, no gloves, no problem, right???. WRONG. Do not eat here. Lastly but definitely not least. The customer service experience is absolutely, undeniably, the worst. These people need to learn how to give great service. If you do decide to eat from here be careful and pay attention.
Jay'Qwan Cousins
Food is to damn good!
Anabella Hubbs
The staff are so rude. I ordered shrimp and veggies teriyaki. When I started eating, I realized there was no sauce. I went back to ask for sauce, the guy that spoke Spanish just laughed at me and mumbled in Spanish. I’ll never go there again. I’ll take my money somewhere else.
Jae B
Always great food!!
Art Mac
The food is good but they don’t put enough meat. It’s almost like you only pay for rice not chicken. It’s disappointing.
This place is worst than McDonalds no body where glove the grill appear to be without a decent surface. Teary handed me a Friday up role and had me wait for a seaweed salad from the refrigerator for 20 mins. I left the garage sitting at the mall counter. Greenbrier get it right or it good night.
I've been coming here for years and every time I come up to order, all of the men immediately start staring and smiling at me as if I'm a piece of meat. They've been doing this for years. I've let it slide every time because I'm very passive and quiet. But today, I walked up to order and there is this guy lurking behind the cashier staring directly at me and just smiling like I made a joke or something. The guy was licking his lips and the whole 9 yards. This is normal so I let it go but as I waited for my food he just did not let up and it brought me to tears how much this man was genuinely scaring me. It's disgusting. I did confront the man but when I did, he just laughed in my face and thought it was funny. I just turned 18. Please get a hold of your male staff and keep them on a leash because as a woman I do not feel comfortable, or frankly safe, around these men.
Found a piece of hair in my boyfriends food (he’s bald) and the manager was very reluctant to refund me my money for the chicken and shrimp teriyaki. Claimed it was my hair, the grill was hot, no one here has curly hair so it can’t be ours and asked me if “Do I do this every time I come here?” He went back and forth with me for about 5 minutes before he gave me a refund. Very rude staff. They clearly don’t care about food safety here. Wouldn’t recommend.
Don't waste your money they no longer give you normal quantities of chicken this is "extra chicken" I paid for and I didn't eat it yet. When I asked they shook yes I don't think he understood me..
This is absolutely disgusting. I was working and as I was eating my food I noticed what looks to be a maggot in my food. Do not eat here this is unacceptable and absolutely disgusting. Imagine if a child ate that.
Very poor service rude rude rude do not support this kind of business they do not respect the costumers RUDE!!!!
I used to come here every weekend when they had the $6 chicken teriyaki special. This is one of my favorite meals it tastes so good. Since they’ve raise their prices I don’t come as often, I’ve noticed the prices are being raised and the portions are getting smaller. A while back they got smaller trays. Tonight I went up there and paid nearly $10 for this tray. A tray only half full with little to no rice, hardly any vegetables, and hardly any chicken. There were guys in front of me that had full trays so I asked why mine was empty when the people in front of me was full, and I was told I had the correct portion. I don’t care how good the food is I’m not spending $10 for half a tray of food. Super disappointing, I wish they had handled this better.
I should’ve listen to the reviews! This place is the worst! I ordered a small Teriyaki and they tell me they only have one size. Not sure when that started but ok. I also ordered a shrimp tempura. I watched them put dry veggies and chicken that had been sitting on the grill in a tray for me. I asked for xtra sauce to go for my shrimp tempura ( because I don’t like the yum yum sauce that it comes with) and you would’ve thought I asked for blood of their first born the way they responded. I got several no’s and no compromise or even basic good customer service. I ended up asking for a refund. NEVER GOING BACK! And I also let them know I understand now why the reviews are horrible!
I used to come here every weekend when they had the six dollar chicken teriyaki special. This is one of my favorite meals it tastes so good. Since they've raise their prices I don't come that often, I've noticed the prices are being raised and the portions are getting smaller. A while back they got smaller trays. Tonight I went up there and paid nearly $10 for this tray. A tray only half full with little to no rice, hardly any vegetables, and hardly any chicken. There were guys in front of me that had full trays so I asked why mine was empty when the people in front of me was full, and I was told I had the correct portion. I don't care how good the food is I'm not spending $10 for half a tray of food. Super disappointing, I wish they had handled this better.
Staff was seen sitting with dirty shoes on the grill. Now you wonder why you have explosive diarrhea from this place.
Restaurantji Recommends
This place doesn't deserve any stars. I would not...AND I MEAN WOULD NOT...recommend this faux japanese restaurant to anyone I KNOW, or LOVE.This place needs a serious, in depth health inspection. The cross-contamination is way out of control, mixing the old food with the new.. No mask, no gloves, no problem, right???. WRONG. Do not eat here. Lastly but definitely not least. The customer service experience is absolutely, undeniably, the worst. These people need to learn how to give great service. If you do decide to eat from here be careful and pay attention.
Food is to damn good!
The staff are so rude. I ordered shrimp and veggies teriyaki. When I started eating, I realized there was no sauce. I went back to ask for sauce, the guy that spoke Spanish just laughed at me and mumbled in Spanish. I’ll never go there again. I’ll take my money somewhere else.
Always great food!!
The food is good but they don’t put enough meat. It’s almost like you only pay for rice not chicken. It’s disappointing.