Starbucks
809 Eden Way N Ste 110, Chesapeake
(757) 420-8226
Recent Reviews
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I Waited 30 minutes for the incorrect order. I ordered a lavaneder oat milk Matcha and this is what I got lmao?? I drank it because it's literally 10 bucks if your gonna make your drinks this expensive please learn how to do your job correctly. This is the third time In a row you've got my order wrong is it that hard.
Atmosphere: 1
Food: 1
Service: 1
This is a full cup! DO BETTER!
Love this place!
Atmosphere: 5
Food: 5
Service: 5
I don’t like giving reviews, but in this case it’s warranted especially, because I’ve been to this Starbucks plenty of times before. I placed my order ahead of time, and received a crushed up dark toffee cake I have been to plenty of Starbucks, and that has never happened. To top it off when I went in and asked for ice for my Stanley cup, she dumped the ice in my cup, and got it all over my hand, and the counter and didn’t bother to clean it up or apologize. I understand it was early in the morning, but there is a serious lack of common courtesy. I get it that the holidays were exhausting, but customer service goes along way, I have worked in retail, and I get it isn’t easy but it takes nothing to be mindful of your customers.
Atmosphere: 1
Food: 1
Service: 1
I always love going to this Starbucks. Their employees are so nice and their attention to detail for my drink is excellent. My drinks are always custom-made and they always get them correct.
Dietary restrictions: They can accommodate any dietary needs
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Cheddar & Egg Sandwich, Bacon Sausage & Egg Wrap
Love this location! Great fast Service!.
Atmosphere: 5
Food: 5
Service: 5
Nicole is Amazing!
I went in to pick up my mobile order today and was confused when I saw a grande when I thought (incorrectly) that I ordered a venti.
Without missing a beat, Nicole read my body language, asked if something was wrong, and proceeded to make me a venti.
Exceptional customer service!
Atmosphere: 3
Food: 4
Service: 5
great place, and emma is the best! my fav starbucks in the area
Atmosphere: 5
Food: 5
Service: 5
I was just handed a smushed muffin in the drive-thru by an annoyed barista.
Enough said.
Atmosphere: 1
Food: 1
Service: 1
The customer service at this Starbucks is horrible. Super rude. Yelled at us and said “since you just ordered on the mobile app, your drinks aren’t ready so next time give us 5-10 minutes” but if I would of came into the drive thru it would of taken just the same amount of time then it would to make my drinks that I ordered on the app. Super nasty customer service and will not be coming here again. I will be going out of my way to not come here again.
Service: 1
Restaurantji Recommends
Drive through is so slow! Took me 20 mins with only 3 cars ahead of me.
Rating speaks for itself
Atmosphere: 3
Food: 5
Service: 4
Don't get the pineapple cloud cake! Not worth the price and it tastes like a Little Debbie or Hostess snack cake!! Much better options.
Atmosphere: 5
Food: 1
Service: 5
Part of order never received, they were extremely busy and I didn't have time to wait on the line again to fix.
Atmosphere: 4
Food: 4
Service: 4
Vinti quad Carmel Macchiato no vanilla light caramel is a real coffee drinker's delight.?
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