Starbucks

Fast and friendly drive thru.

Food: 5

Service: 5

Your regular Starbucks nothing less nothing more

Atmosphere: 4

Food: 4

Service: 4

Extremely slow wait time. Will take weeks to offer to assist with placing your order. They will walk around and ignore you as soon as you approach the register. Do not be fooled by the location. Especially if you're a minority.

Atmosphere: 1

Food: 2

Service: 1

I have been on the fence about leaving a review. But someone once said “It can’t be fixed, if no one knows it is broke“. Over the last 4 months the service here has dropped tremendously. There is not one given day or time the drive thru is backed up around the building. Inside waiting is more than 10 minutes at any given time of day or week. The thought was due to all the holiday drinks but IMO I feel it is the lack of employees. I have been coming here for over a year and multiple times a week and occasionally a day. The turn over in employment has been pretty significant. I have even talked to some of the employees outside of work and they are feeling the stress of the turn over and the unpleasant feeling of customers. At this time, if you need your SB fix and can’t just hang around, it is time to visit a new location.

I come to this Starbucks almost every morning - as a working mom with a demanding job and schedule, this is the one thing I do for myself.
The staff are always so pleasant and nice. I want to give special recognition to Trista - 430am is early, but she is there with bells on. She knows my order and makes my coffee perfect whenever she is there.
Whenever there is a mess up I ask them to please remake my coffee and they will. (Which whenever I do have to ask this I always feel extremely bad, but again it’s the thing I do for me so I want to love it!)

Atmosphere: 5

Food: 5

Service: 5

This is honestly the worst Starbucks. They always take 3X longer than it should to get your order as they ignore mobile orders until you ask them to make it and they never make the drinks correctly. Every so often I give this one another try because it’s the closest one to me, but usually I’ll drive further to any of the other locations in Chesapeake and never have a single problem with any of the other locations. Honestly I should probably thank them on behalf of my wallet because this location is so bad I end up just skipping it altogether more often than not.

Food: 1

Service: 1

This is the slowest Starbucks. The past three times I ordered ahead. The estimated wait was 20 minutes. The coffee came out well past the time. I don't order anything fancy, just a nitro.

Atmosphere: 4

Food: 4

Service: 2

They always make you feel welcome. Very friendly staff and comfortable seating

Atmosphere: 5

Food: 5

Service: 5

I come through the drive through every weekday morning. The staff is amazing and always very friendly and engaging! They know my orders before I say it. Tristan, Tori, Adriene, Anna, ,Maraya, Scott, and Austin, I appreciate you!! Several have left to pursue other careers but I consider them all friends. Love the Country Club Starbucks!

Atmosphere: 5

Food: 5

Service: 5

Already

Thank you for the best drinks and the best cake pops and sriracha and red pepper flakes and good service to kids and adults and it's cheap.

Atmosphere: 5

Food: 5

Service: 5

My all time favorite Starbucks we visit daily!! The Team knows us by name lol. They have it very clean everyday, always friendly and kind and very fast with our drinks!! I love Maraya (hope I spelled it correctly) she always makes our drinks exactly how we order them and always have a smile. The entire team is great no complaints here!!!

Atmosphere: 5

Food: 5

Service: 5

Was meeting a new friend to discuss a book our Entrepreneurs Bible Study is reading. meeting at 7:00 am, the cafe was very busy with guests, so it was a little hard to hear. The cafe staff did a great job serving and keeping things moving

Dietary restrictions: For alternate milks, they offer coconut milk, oat milk, and soy I believe

Atmosphere: 3

Food: 5

Service: 5

I come here every now and then as a treat to myself and whoever is with me. They always get my order perfect. Always hot. I use the app to place the order and pick it up. Friendly staff. Clean establishment. Costly but so is everything these days.

Food: 5

Service: 5

Nice place to work

Atmosphere: 5

Food: 5

Service: 5