Starbucks
2400 Chesapeake Square Ring Rd, Chesapeake
(757) 488-2123
Recent Reviews
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Use the app. Well worth it!
I been coming to this Starbucks for years but the customer service lately isn’t to par and they expect to be tipped now and that makes me uncomfortable cause I always tip no matter what and the drinks aren’t being made correctly.higher high school or college kids they wanna work .
Quick service, even from the app
We have been coming to this Starbucks for for nine years, but recently the quality of service has gone down hill. Our orders have been incorrect or inconsistent on quality, when we try to let them know the order was wrong the baristas have been rude or confrontational. As a former long time Barista and Starbucks partner myself, I am extremely disappointed on how badly my family is being treated at one of my former stores. Please take a round turn on these issues so I can proudly recommend people to frequent this store again.
Meh. Depends who’s working when and where that’ll make your drink exceptional. Which, when it’s $13 a drink and these baristas get paid benefits you would think it can’t be hit or miss but still is. Where’s the AI to replace fast food service to make it PERFECT every single time without fail already?! Bye baristas hello to future perfection in every cup
I dropped my order and panicked and then Josh, assured me that it would be taken care of no charge. What a relief this was as I was getting coffee for not just myself, but my boss lol. Thanks Josh
I keep coming expecting a different barista to make a better drink than the last but I just keep being disappointed. So much of my coffee mix gets thrown down the sink and they all fill the bottom of the cup with WAY too much whip cream… perhaps with less whip cream the cup would have room for the rest of my frap mix that I paid for. So annoying
Drinks were on point as order. Service was amazing
I’ve been going to this Starbucks for a very long time and the young lady behind the counter Laura who’s been there a while, is always so polite and makes drinks the way I like them! I love my Chesapeake square Starbies!
I have been trying to call this location for two hours. I am unable to get ahold of them, and Starbucks customer service also cannot get through. Are the phones down?
Restaurantji Recommends
This was the worst service I have ever experienced at a Starbucks. I’m not sure if there weren’t enough people or if everyone was new. No one seemed to care how long we had to wait for a mobile order. 30 min wait once I was in the store. I won’t be back.
Service: 1
Wasted time and money this morning on coffee I will not drink due to the gentleman at the window that took my order if you didn't understand what I was asking for just ask me to make it simpler to understand. And it's sad I tried to hand you a tip but it was like you were refusing it and now I appreciate that so very much. I even tried to call but go figure no one answered Happy Thanksgiving
Atmosphere: 1
Service: 1
My favorite Starbucks! By far the busiest in this area but the people are great, they try really hard to keep a good flow and minimal wait times, while remaining upbeat and cheerful. They make an effort to get to know people while pregnant crafting quality drinks.
Atmosphere: 5
Food: 3
Service: 5
Its literally no customer service here not a smile or nothing people just not happy no more I advise you to stay home and work on that stop bringing darkness around people.
Atmosphere: 1
Food: 3
Service: 1
Austin that typically works in the mornings is the absolute best! He is so kind and so calm. He has the perfect zen personality to be serving people in the early AM. If Austin is taking your order or serving you at this location you know you’re off your a good start for the day.
Atmosphere: 5
Food: 5
Service: 5
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