Taco Bell
1720 Parkview Dr, Chesapeake
(757) 424-0901
Recent Reviews
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I have no comments about the drive through or mobile ordering. I just got back from3 years overseas so I knew I was going to take minute to see how the menu was different. I ordered 2 chalupas with no sour cream and 1 burrito with sour cream and the lady making it came and asked me if I wanted the sour cream in the burrito or if that was a mistake. That was thoughtful and she was very sweet which is something I've rarely encountered in customer service since I returned. The lobby was very clean as well.
Atmosphere: 5
Food: 5
Service: 5
The slowest Taco Bell I've ever been to. How is it possible to be this bad?
Atmosphere: 2
Food: 1
Service: 1
Only person in the drive-thru, took over 10 minutes to get my food and the order was still wrong
Atmosphere: 5
Food: 4
Service: 3
Kind young man in the drive-through and the food was fresh
Atmosphere: 5
Food: 5
Service: 5
Their employee Justin was incredibly rude after I suggested he wash his hands after using the restroom and then canceled my order after seeing him handle several orders with the same unwashed hands.
Atmosphere: 2
Food: 2
Service: 1
Just as good as any taco bell. Main thing is they don't use the pickup table and then complain about not having enough space for orders.
Edit: Mobile ordering has gotten worse for this location. Plenty of orders get tossed onto a table behind the counter and they don't check if the person is there. Orders at location will be put on the mobile/pickup table, but not mobile orders. Waited 20 minutes for an order that was already ready when I got there.
Atmosphere: 4
Food: 5
Service: 2
Employee is not friendly play on her phone for the whole time
Atmosphere: 2
Food: 5
Service: 1
Don't go at night. You will be there an unreasonably long amount of time. Well over 45 minutes and it's likely to be missing something
Atmosphere: 1
Food: 1
Service: 1
If I could give 0 I would. It was not the the people working it is the establishment and companies fault, 40 mins in the drive through and no food. I tried going to the bathroom and they said no because they had 3 workers. Problem solving would have been closing the pre orders, not having one employee monitoring a door that could be locked , or having someone tell incoming customers that it will be a very long wait and order at their own discretion.
Very rude staff did not acknowledge customers or food delivery workers, they just gossiped and laughed amongst themselves and the dining area was filthy
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
barely any beef on any of the food.. and its all cold.. never again
Atmosphere: 1
Food: 1
Service: 1
Y'all hand me my food but when I ask for the drink I paid for act like it's an inconvenience and tell me that someone else will get it. Horrible customer service.
Yummy 😋 n quick
Atmosphere: 5
Food: 5
Service: 5
The ladies here are always so so nice. You know those women who call you baby and it feels like a warm hug? That’s them. Makes my day every time!
Atmosphere: 5
Food: 5
Service: 5
Let's not pretend to Taco Bell has any kind of atmosphere or that any of the employees there give any craps about their customers or their employers. I come from the restaurant business if my staff was giving away that much free sauces and side stuff I would be pissed at them. On top of it it was an online order placed 20 minutes before we arrived none of it was ready and then when we left we were still missing about $20 worth of food. I despise fast food more and more every time I interact with the people who work there. It's not even their fault it's the corporations fault. Meanwhile mom and pop places fight tooth and nail to stay open and bend over backward to keep customers happy.
Atmosphere: 1
Food: 3
Service: 2
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