Taco Bell
628 Grassfield Pkwy, Chesapeake
(757) 312-9786
Recent Reviews
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clean store! friendly and courteous service!
Parking: alot of parking space
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Doritos, Mtn Dew Baja Blast Freeze, Cheesy Gordita Crunch
customer service was horrible. waited 45 MINUTES for 2 cheese quesadillas to be made. 2 employees stated they hated working here and manager locked the doors and said “you will be waiting a while”.
Atmosphere: 1
Food: 1
Service: 1
Slow service.
Atmosphere: 3
Food: 4
Service: 2
As for customer service. It does not exist. They force you to use self serve kios. I am not a fan this. After all I don't work here. Evan the manager acted like I did not exist.
Atmosphere: 1
Food: 2
Service: 1
The new AI ordering system in drive-thru is on point.
Food: 3
Service: 5
Gonna be cold n old
Atmosphere: 1
Food: 1
Service: 1
This seems to now be a consistent thing. It takes almost 30 min to receive my order. They are not even busy
Food: 2
Service: 1
I arrived at 9 am when the opened. I waited for 15 mins in the drive through to place an order. No one ever came on the speaker.
Atmosphere: 1
Food: 1
Service: 1
There has never been a time that I have gone to this Taco Bell location that they have gotten my order right. Every single time something is missing.
Went there to get a breakfast crunchwrap and was told that they do not do breakfast anymore. It was still on their menu in the drive through board and the sign still says breakfast. At least take it down and cover the sign or something. I guess there are others that don't do breakfast. This is the first one I've encountered. The lady was nice though. Sorry about the blurry photo.
Atmosphere: 2
Food: 1
Service: 4
Restaurantji Recommends
My tacos wlhere broke. The meat was coming out the bottom. Crispy chicken taco was a mess. My order was a cold mess.
Stood at the counter to order for 16 minutes. Only one other customer inside using the only kiosk working. 4 employees looking at us from the food prep area, but not one greeted us. When an employee finally walked up to take our order, he still didn't greet us. Every table in here is dirty too. They must only work drive thru here, so if you want to order, drive thru is your better option.
Atmosphere: 1
Food: 2
Service: 1
Spent 30 bucks at the drive through, didn't get a receipt and part of my order was missing.
Atmosphere: 1
Food: 1
Service: 1
Ordered a soft taco, got a hard taco. Food was ok. Nothing spectacular
Atmosphere: 3
Food: 3
Service: 3
Overpriced and 30 minutes on a couple tacos
Atmosphere: 2
Food: 2
Service: 2
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