Tropical Smoothie Cafe

Sami was awesome, some of the best customer service ive ever received!

I have only been to this location once before today and I had no issues. I placed an online order for pickup,walked in grabbed my food, cool. I did the same thing today and I get home start eating my food. I take a bite of what was supposed to be a Caribbean Jerk Chicken wrap but it’s missing the CHICKEN! It seems they possibly gave me a veggie wrap instead because this wrap also has hummus on it and I don’t recall the jerk wrap having hummus.

Atmosphere: 3

Food: 3

Service: 2

I have went to this location twice. The first time, my fiance and I walked in, there was no one at the desk, so I peeked and saw the cashier standing talking to someone in the kitchen. She peeked at us, saw us, and continued talking to whoever she was talking to. Never greeted us, or even asked us to wait. We stood there an additonal few minutes and she just continued to talk to whoever. We ended up walking out and never ordering. Also, there was no one in line but us.

Today, we go in, order 2 Acai Berry Boost, no bananas, and 1 regular. She ended up only ringing us up for 2, and didn't seem to pay any attention to what we were saying which is why I feel like she didn't ring us up for the last one. The dining area was gross(tables were disgusting).

I will never return to this location again.

Atmosphere: 1

Food: 1

Service: 1

Just like any other Tropical Smoothie. ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bacon Ranch, Three Cheese Chicken, Lean Machine, Mocha Madness, Island Green, Blimey Limey, Cheese Quesadilla, Caribbean Jerk Chicken

Great location and great service! Food is awesome!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bacon Ranch, Island Green

Cat, wylita and gabby are seriously so amazing.My order was put in incorrectly and they all took time out to rectify the situation in different ways.One remade my orderAnother offered me something free for my waitbut they all made a point to apologize for the inconvenience.While waiting for my food, I had the best conversation and couldn’t stop laughing.I absolutely adore the morning crew at this tropical smoothie.

Atmosphere: 5

Food: 5

Service: 5

Service was awful, had an online order that was already paid for through my app, they said they didn’t have it, and the girl walked away and all the employees just sat there looking at me and ignoring me, I showed them where I ordered it to which was the correct location. Worst customer service I’ve ever experienced.

Service: 1

Cashier was very polite and service was amazing. Drinks were very good.

Delicious smoothie, lots of add on options, and a surprisingly large menu of non smoothie

Atmosphere: 3

Food: 5

Service: 5

I'm so in love with this place. Ever since my husband has been working at this site by Target I've been going to eat at this location for about 3 days now. They open early so it's convenient. It's affordable to eat the meals and they're healthy. I tried the jerk chicken wrap and I didn't put it down to take a break. The avocalada smoothie is delicious like the other healthy smoothies. Thank you so much for you're awesome customer service too. I'll be back. I love in Norfolk but I'll travel to this location every time. I appreciate good customer service,can't find that everywhere.

I'm so in love with this place. Ever since my husband has been working at this site by Target I've been going to eat at this location for about 3 days now. They open early so it's convenient. It's affordable to eat the meals and they're healthy. I tried the jerk chicken wrap and I didn't put it down to take a break. The avocalada smoothie is delicious like the other healthy smoothies. Thank you so much for you're awesome customer service too. I'll be back. I love in Norfolk but I'll travel to this location every time. I appreciate good customer service,can't find that everywhere.

The Staff was professional and the food was delicious.

Very good service ?

On point with the on-line ordering and product! ??

Fantastic ?