They consistently get my orders wrong every single time especially when I order DoorDash. This is the second time this week that my receipt has been correct but my entire order is wrong 😩
Latoya Hall***
Fresh and good 👍🏽
Laurie Metzger
Super friendly and efficient staff working at this Wendy's location. Hands down, the best Wendy's location and service I've gotten since pre-Covid times. Our order was correct, hot, and delivered with a positive friendly caring attitude by all staff members! When you asked for something, not only did they help with your request but they also explained the reason why you had to make your special request. For example, I'm sorry, we have to change the cartridge on our drink machine and I haven't had time to do that yet. It didn't matter what customer or what request was made, all staff members were friendly, professional, and positive. What a joy in today's society to have an establishment like this! Thank you so much for going above and beyond in your customer service and training!
Atmosphere: 5
Food: 5
Service: 5
Stephanie Harrell
The food was great, service was excellent and priced well!
Atmosphere: 5
Food: 5
Service: 5
April Ford
Fast service, food was hot.
Food: 5
Service: 5
Jeremy
Ordered a frosty they took my money then told me they were out of frostys. I said ok can I have my money back. They said no I had to call customer service to get a refund. I called customer service and after giving my information to 2 different people they transferred me to a line that was not open. I’m not mad they are out of something just that the manager cannot just refund it to me on the spot. This is ridiculous.
Atmosphere: 1
Food: 4
Service: 1
Mario Meh
Drive Thru order: Everything was great, but we didn't receive our order of fries. 1st time visitor to this location.
Food: 5
Service: 4
Recommended dishes: Chili, Wendy’S Baked Potatoes
Mufasa Energy
Alexis made the most amazing frosty cold brew ever. I travel a lot for work, so finding it's not the same as going to different places. In MD one place did it perfect flavor and the right amount of coffee/ice cream awhile ago an nothing good to comparison. Until today at the VA area hands down Outstanding. Thank you.l
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Scone, Taco Salad, Cobb Salad, French Fries, Maple Bacon Chicken Croissant Combo
Nicoleee
Horrible place manager is rude to customers and employees horrible customer service dirty counters throwing food screams I had to wait at least 20 minutes never will you catch me in that overrated Wendy's
Ordered a burger with mustard and onion only. At the window I asked for extra mustard, you would have thought I asked for the contents of the cash drawer. The most tasteless burger to ever come through a drive through window. I only received a half order of fries, dry and unsalted.
Atmosphere: 1
Food: 1
Service: 1
Clayton Prather
Two Dave's doubles cost 13.75. Tax not included. Bro don't eat here.
Jozi Christopher
Guy who served us was rude. And they didn't have frosty aswell when we got are frys they where cold cheese wasn't melted and bacon wasn't chopped
Atmosphere: 2
Food: 1
Service: 1
Michelle B
Fries are Always HOT & FRESH. Lines can be very long but the hot fries make up for it
Atmosphere: 3
Food: 3
Service: 3
Kaylin Graham
Ordered large double combo meal no onion. Got a Luke warm single no cheese with onion med fry. They got the drink right at least I gue ss. Edit, drink was was wrong, they gave me someone else's old cold order
It was fine. It's just basic.
Atmosphere: 4
Food: 3
Service: 5
They consistently get my orders wrong every single time especially when I order DoorDash. This is the second time this week that my receipt has been correct but my entire order is wrong 😩
Fresh and good 👍🏽
Super friendly and efficient staff working at this Wendy's location. Hands down, the best Wendy's location and service I've gotten since pre-Covid times. Our order was correct, hot, and delivered with a positive friendly caring attitude by all staff members! When you asked for something, not only did they help with your request but they also explained the reason why you had to make your special request. For example, I'm sorry, we have to change the cartridge on our drink machine and I haven't had time to do that yet. It didn't matter what customer or what request was made, all staff members were friendly, professional, and positive. What a joy in today's society to have an establishment like this! Thank you so much for going above and beyond in your customer service and training!
Atmosphere: 5
Food: 5
Service: 5
The food was great, service was excellent and priced well!
Atmosphere: 5
Food: 5
Service: 5
Fast service, food was hot.
Food: 5
Service: 5
Ordered a frosty they took my money then told me they were out of frostys. I said ok can I have my money back. They said no I had to call customer service to get a refund. I called customer service and after giving my information to 2 different people they transferred me to a line that was not open. I’m not mad they are out of something just that the manager cannot just refund it to me on the spot. This is ridiculous.
Atmosphere: 1
Food: 4
Service: 1
Drive Thru order: Everything was great, but we didn't receive our order of fries. 1st time visitor to this location.
Food: 5
Service: 4
Recommended dishes: Chili, Wendy’S Baked Potatoes
Alexis made the most amazing frosty cold brew ever. I travel a lot for work, so finding it's not the same as going to different places. In MD one place did it perfect flavor and the right amount of coffee/ice cream awhile ago an nothing good to comparison. Until today at the VA area hands down Outstanding. Thank you.l
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Scone, Taco Salad, Cobb Salad, French Fries, Maple Bacon Chicken Croissant Combo
Horrible place manager is rude to customers and employees horrible customer service dirty counters throwing food screams I had to wait at least 20 minutes never will you catch me in that overrated Wendy's
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered a burger with mustard and onion only. At the window I asked for extra mustard, you would have thought I asked for the contents of the cash drawer. The most tasteless burger to ever come through a drive through window. I only received a half order of fries, dry and unsalted.
Atmosphere: 1
Food: 1
Service: 1
Two Dave's doubles cost 13.75. Tax not included. Bro don't eat here.
Guy who served us was rude. And they didn't have frosty aswell when we got are frys they where cold cheese wasn't melted and bacon wasn't chopped
Atmosphere: 2
Food: 1
Service: 1
Fries are Always HOT & FRESH. Lines can be very long but the hot fries make up for it
Atmosphere: 3
Food: 3
Service: 3
Ordered large double combo meal no onion. Got a Luke warm single no cheese with onion med fry. They got the drink right at least I gue
ss. Edit, drink was was wrong, they gave me someone else's old cold order
Atmosphere: 3
Food: 2
Service: 2
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