Place is hit or miss. Tonight was a miss for the drive thru. I didn’t look mobile order. Waited 10 minutes to get up to the speaker and have to wait another 3 to say I have a mobile order. Then they are rolling every car to mobile order parking. So 4 cars deep at this point. They will not catch up. They surprisingly got my order right. But they are more worried about their timer than customer service
Atmosphere: 1
Food: 3
Service: 1
Krista
I placed a mobile order for drive-thru. My boyfriend picked it up tonight and upon biting into one of my junior bacon cheeseburgers, I found what looks to be a gray shard of plastic, possibly from a preparation container, in that bite which cut my gum and caused pain. I have two lower crowns that took the brunt of the bite and caused discomfort. Upon calling the location to advise them of the danger of possibly having a broken container in the preparation area, all the woman said was "I am so sorry about that," no offer to replace meal or provide reimbursement or anything. Kinda crazy, if you ask me...Her name was Lia or Tia or something ending in "uh" - it was hard to distinguish. I have emailed corporate because this is just unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Lisa Curtis
Yummy. Love the atmosphere of this location! I come here a lot on break from work.
Atmosphere: 5
Food: 5
Service: 5
Joshua Garris
Got my order completely wrong and the chicken was a bit hard. Oh well fast food is so hit and miss it happens
Atmosphere: 5
Food: 4
Service: 3
Jason Burrows
Asked for a Dave single without cheese and cheese was put on my burger, my wife has cheese allergies. I asked for sauce for my nuggets and received none. I was looking forward to coming home and eating dinner with my wife but their poor order accuracy ruined it.
james Saunders
Absolutely garbage food.. ya'll should be ashamed. Absolutely disgusting. Change your damn oil.
Atmosphere: 1
Food: 1
Service: 2
Von
Nuggets were fresh and crispy. Fries were hot and crispy. Team members at the window were polite and welcoming. Keep it up!
Food: 5
Service: 5
David Arthur
Customer service is non existent.
Kori Arthur
Customer service is non-existent.
Service: 1
Warren Graves
Did not receive my full order and had to return. Was not even busy.
Recommended dishes: Wendy’S Baked Potatoes, Hamburger, French Fries
L C
Ditto to the last review, the people that deliver your food are rude, they don't acknowledge your presence, they didn't offer a receipt. I tried to ask for a receipt and ketchup-the window was closed in my face. I can promise you I will not get that repeat servicely ever again because I won't visit this establishment ever again. And I'm not even done eating my meal which is very poorly put together .
Yes, The management needs to pay attention..
Atmosphere: 1
Food: 1
Service: 1
Arline Gay
Everything was good
Atmosphere: 5
Food: 5
Service: 5
Octavia Byrd
Slow service, got my drink and food wrong, then when they got it right, burrito was sloppy, smh
Atmosphere: 1
Food: 1
Service: 1
D Jones
Ordered two biggie bags. One order was incorrect as instead of receiving nuggets, I received 2 orders of fries. Attempted to reach out to store after opening order up at home and phone only rang, no pick up.
Place is hit or miss.
Tonight was a miss for the drive thru.
I didn’t look mobile order. Waited 10 minutes to get up to the speaker and have to wait another 3 to say I have a mobile order. Then they are rolling every car to mobile order parking. So 4 cars deep at this point. They will not catch up.
They surprisingly got my order right. But they are more worried about their timer than customer service
Atmosphere: 1
Food: 3
Service: 1
I placed a mobile order for drive-thru. My boyfriend picked it up tonight and upon biting into one of my junior bacon cheeseburgers, I found what looks to be a gray shard of plastic, possibly from a preparation container, in that bite which cut my gum and caused pain. I have two lower crowns that took the brunt of the bite and caused discomfort. Upon calling the location to advise them of the danger of possibly having a broken container in the preparation area, all the woman said was "I am so sorry about that," no offer to replace meal or provide reimbursement or anything. Kinda crazy, if you ask me...Her name was Lia or Tia or something ending in "uh" - it was hard to distinguish. I have emailed corporate because this is just unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Yummy. Love the atmosphere of this location! I come here a lot on break from work.
Atmosphere: 5
Food: 5
Service: 5
Got my order completely wrong and the chicken was a bit hard. Oh well fast food is so hit and miss it happens
Atmosphere: 5
Food: 4
Service: 3
Asked for a Dave single without cheese and cheese was put on my burger, my wife has cheese allergies. I asked for sauce for my nuggets and received none. I was looking forward to coming home and eating dinner with my wife but their poor order accuracy ruined it.
Absolutely garbage food.. ya'll should be ashamed. Absolutely disgusting. Change your damn oil.
Atmosphere: 1
Food: 1
Service: 2
Nuggets were fresh and crispy. Fries were hot and crispy. Team members at the window were polite and welcoming. Keep it up!
Food: 5
Service: 5
Customer service is non existent.
Customer service is non-existent.
Service: 1
Did not receive my full order and had to return. Was not even busy.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: French Fries
Restaurantji Recommends
The food was fresh and delicious ☺
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Wendy’S Baked Potatoes, Hamburger, French Fries
Ditto to the last review, the people that deliver your food are rude, they don't acknowledge your presence, they didn't offer a receipt. I tried to ask for a receipt and ketchup-the window was closed in my face. I can promise you I will not get that repeat servicely ever again because I won't visit this establishment ever again. And I'm not even done eating my meal which is very poorly put together .
Yes, The management needs to pay attention..
Atmosphere: 1
Food: 1
Service: 1
Everything was good
Atmosphere: 5
Food: 5
Service: 5
Slow service, got my drink and food wrong, then when they got it right, burrito was sloppy, smh
Atmosphere: 1
Food: 1
Service: 1
Ordered two biggie bags. One order was incorrect as instead of receiving nuggets, I received 2 orders of fries. Attempted to reach out to store after opening order up at home and phone only rang, no pick up.
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