Wendy's
117 Hillcrest Pkwy, Chesapeake
(757) 421-3469
Recent Reviews
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We stopped in for lunch today and had a wonderful experience. I wanted to give a huge shout out to Adam who waited on us at the register. He was also super helpful and brought our food to the table. He even came back around and asked if we needed anything additional. These days in fast food you don’t always see this type of service. Thank you for making our day Adam happy holidays!
Atmosphere: 5
Food: 5
Service: 5
Went inside and was only customer there around 3:30. 2 cars in drive through. Manager walked by and did not acknowledge I was there. Looked around corner saw me still waiting still nothing s I I walked out with nothing
Service: 1
There is a very aggressive man working this drive-thru late at night. Tonight he screamed profanities at a customer. If that wasn’t bad enough it was in front of children. We will not be going back to this location.
Atmosphere: 1
Food: 3
Service: 1
I'm still shaking typing this just went thru drive thru nov 9 710 pm and your employee screamed at me in drive thru because I was looking down at my phone...he began to scold me and yell at me . I'm an old guy w heart issues and he shot my blood pressure thru roof . I asked him his name and he shut and locked the window .while whole time this other smaller guy stood there looking dumbfounded . So I guess what he was mad cause he had to say here? I mean come on where's the hospitality? When I was a mgr for Wendy's way back when this would not be tolerated.do I need to tell all the elderly and disabled as I'm disabled as well when he saw me on my phone should have seen the handicap placard...I'm scared to come back to this location . But my son said the food was good so thank the grill guy . Have a nice day.
Atmosphere: 1
Food: 5
Service: 1
I stopped by this Wendy's to grab some food, and unfortunately, it turned out to be a really disappointing experience. In the drive-thru, I was told to pull forward and that my order would be brought out in about seven minutes. It ended up taking nearly twice that long, and it felt like I'd been completely forgotten, especially since other cars were getting their food before me.
I eventually had to park and go inside to get my order, only to find that a few items were missing. To make things worse, after my sister started eating her food, she began feeling sick within about 10 minutes. She mentioned that her food had no taste and that her Frosty didn't taste right, and not long after, she actually threw up.
This was really disappointing on so many levels - slow and disorganized service, missing items, and food that clearly wasn't right. I definitely won't be coming back to this location, and I'd caution others to think twice before visiting.
Atmosphere: 1
Food: 1
Service: 1
This wendys is absolutely horrible and full of incompetence. It's not hard to read an order and put it in a bag yet somehow these people manage to mess it up every single time. I probably will never go to this wendys again considering it happens more often than not.
Great service, everyone so polite, very clean!
It was an excellent experience! Our food was delicious. I absolutely loved my apple pecan salad and my husband's burger was great too!
Kuddos to all the gentleman working there...again such great service!
* visited around 12 pm ish 8/31/25
Atmosphere: 5
Food: 5
Service: 5
Nice and clean. Friendly people. Great food. We like to stop here when we are in the area. My husband loves the Frosty 's!
Atmosphere: 5
Food: 5
Service: 5
The service here is the slowest I think I have ever seen. There is one employee managing the register and expoing the orders and he has been here for the past four times I have been here doing the job of three people, and he is clearly struggling. This store need more employees to work at a given time! It has constantly taken about 15 minutes to get my order each time.
Atmosphere: 3
Food: 4
Service: 2
Might be the single slowest fast food restaurant I’ve ever had the displeasure of eating at. Just go to Chick Fil A. Maybe 10 people in here and it took about 30 minutes from order to table
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
All the fast food places right here. Are horribly slow. Especially here. If you are on break, or in a rush. Go to another location.
Atmosphere: 3
Food: 2
Service: 1
This is not fast food. It is always a slow ordeal. Took 15 mins to get two breakfast sandwiches this am and only one car was ahead of me in the drive thru. By the time someone brought it out to me several more cars were also told to park in mobile parking. The employee went from car to car trying to see who ordered what food. They usually get the order wrong as well which is frustrating and occurred again today. Neither breakfast sandwich had the sauce it. Whoever owns this location should truly invest in some chick fil a training or at least another Wendy's assist program because this location is awful every single visit.
Food: 2
Service: 1
Good burger
Atmosphere: 2
Food: 3
Service: 2
I've been here several times, normally a good place. It's hard to believe the Wendy's can't customize the app for each store so that menu items that aren't available don't show up on the app/ website. Also disappointing that during Lent, the stores don't carry a fish sandwich, especially in a fairly heavily Catholic area.
Atmosphere: 2
Food: 1
Service: 2
Nobody was at the drive-thru and waited five minutes after they finally told us to hold on. Then after a few more minutes of waiting, I asked if it was faster for us to come inside and they said yes. Went inside and there was one customer (total) and two people behind the counter. One older gentleman doing all the work while a younger guy sat there looking at his phone trying to hide, while complaining loudly that he was going to leave. The alarm from the fry oil was blaring and the smoke was filling the air. When the older gentleman finally was able to get to us, his hands were shaking. I couldn’t believe what I was witnessing from this young person, totally leaving his much older coworker on his own to make everything while he sat there hiding, looking at his phone. The food was burnt and fries were extremely overcooked… obviously. We will never go back to this location at night and suggest others consider the same.
Atmosphere: 2
Food: 2
Service: 2
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