Nice and clean. Friendly people. Great food. We like to stop here when we are in the area. My husband loves the Frosty 's!
Atmosphere: 5
Food: 5
Service: 5
Hannah Johnson
The service here is the slowest I think I have ever seen. There is one employee managing the register and expoing the orders and he has been here for the past four times I have been here doing the job of three people, and he is clearly struggling. This store need more employees to work at a given time! It has constantly taken about 15 minutes to get my order each time.
Atmosphere: 3
Food: 4
Service: 2
Tyler Mattingley
Might be the single slowest fast food restaurant I’ve ever had the displeasure of eating at. Just go to Chick Fil A. Maybe 10 people in here and it took about 30 minutes from order to table
Atmosphere: 1
Food: 3
Service: 1
Just Me N mines
All the fast food places right here. Are horribly slow. Especially here. If you are on break, or in a rush. Go to another location.
Atmosphere: 3
Food: 2
Service: 1
Katherine Ray
This is not fast food. It is always a slow ordeal. Took 15 mins to get two breakfast sandwiches this am and only one car was ahead of me in the drive thru. By the time someone brought it out to me several more cars were also told to park in mobile parking. The employee went from car to car trying to see who ordered what food. They usually get the order wrong as well which is frustrating and occurred again today. Neither breakfast sandwich had the sauce it. Whoever owns this location should truly invest in some chick fil a training or at least another Wendy's assist program because this location is awful every single visit.
Food: 2
Service: 1
None Ya
Good burger
Atmosphere: 2
Food: 3
Service: 2
John Crowell
I've been here several times, normally a good place. It's hard to believe the Wendy's can't customize the app for each store so that menu items that aren't available don't show up on the app/ website. Also disappointing that during Lent, the stores don't carry a fish sandwich, especially in a fairly heavily Catholic area.
Atmosphere: 2
Food: 1
Service: 2
Justin Maestri
Nobody was at the drive-thru and waited five minutes after they finally told us to hold on. Then after a few more minutes of waiting, I asked if it was faster for us to come inside and they said yes. Went inside and there was one customer (total) and two people behind the counter. One older gentleman doing all the work while a younger guy sat there looking at his phone trying to hide, while complaining loudly that he was going to leave. The alarm from the fry oil was blaring and the smoke was filling the air. When the older gentleman finally was able to get to us, his hands were shaking. I couldn’t believe what I was witnessing from this young person, totally leaving his much older coworker on his own to make everything while he sat there hiding, looking at his phone. The food was burnt and fries were extremely overcooked… obviously. We will never go back to this location at night and suggest others consider the same.
Atmosphere: 2
Food: 2
Service: 2
William Lombardi
The best times to go are 7 am - 6 pm.
Atmosphere: 5
Food: 5
Service: 5
Allen Deleon
Its a fast food restaurant on a busy bypass road. The bathrooms are clean and the staff is friendly. Plenty of parking and the drive through moves at a good pace. The lobby stays organized but not always clean. The food is Wendy's quality, as expected.
Great chicken sandwich! Apple, caramel, nut dessert is also delish! Coffee is great too!
Atmosphere: 4
Food: 5
Service: 5
Jeremy Wright
Waiting for 5+ minutes at the register to place my order, cashier was rude and obviously didn’t want to be there, made me not want to be there either. Wife didn’t get what we ordered, and my burger said one price on the menu and a different higher price on the receipt. I’d say at least the food was edible, but there was a piece of plastic inside my burger, presumably from a package bag or lid. Sadly this type of service is becoming typical of many Wendy’s across different locations.
Atmosphere: 2
Food: 1
Service: 1
Katie Coyne
Purchased two kids meals after 4pm so got the 1.99 deal. When I was handed my bags I realized there were no toys inside. Went back inside to get the toys and was told the Halloween toys were "too expensive" to put in them. And then that they were all out. Honestly couldn't believe it. I go to the grassfield wendys all the time and have never been told this.
Christina Lee
Jason, the young man who waited on us, was exceptional! Too bad the rest of the staff weren't like this former Marine! He actually cares about his job and the customers. Sadly, no one else did. He did say he hasn't been living there long. I hope the nastiness of his fellow employees doesn't rub off on him. Maybe his infectious smile, kind heart, and sweet soul will eventually rub off on the nasty people he's working with. And something needs to be done with this food. Both myself and the person with me got extremely sick from eating at this Wendy's! We've never gotten this sick from any restaurant before! It's totally ridiculous and uncalled for!! THANK YOU, JASON!! THANK YOU FOR YOUR SERVICE TO OUR COUNTRY AND FOR YOUR KINDNESS DURING OUR VISIT TO THE ESTABLISHMENT YOU WORK AT, YOURE A SWEET YOUNG MAN!
Food: 1
Service: 5
J R
Why does every car have to wait 15 minutes to order?? There is no one in front of us and no line. This is my third time coming here with it like this. Is this not a drive through? Fast food service??
Nice and clean. Friendly people. Great food. We like to stop here when we are in the area. My husband loves the Frosty 's!
Atmosphere: 5
Food: 5
Service: 5
The service here is the slowest I think I have ever seen. There is one employee managing the register and expoing the orders and he has been here for the past four times I have been here doing the job of three people, and he is clearly struggling. This store need more employees to work at a given time! It has constantly taken about 15 minutes to get my order each time.
Atmosphere: 3
Food: 4
Service: 2
Might be the single slowest fast food restaurant I’ve ever had the displeasure of eating at. Just go to Chick Fil A. Maybe 10 people in here and it took about 30 minutes from order to table
Atmosphere: 1
Food: 3
Service: 1
All the fast food places right here. Are horribly slow. Especially here. If you are on break, or in a rush. Go to another location.
Atmosphere: 3
Food: 2
Service: 1
This is not fast food. It is always a slow ordeal. Took 15 mins to get two breakfast sandwiches this am and only one car was ahead of me in the drive thru. By the time someone brought it out to me several more cars were also told to park in mobile parking. The employee went from car to car trying to see who ordered what food. They usually get the order wrong as well which is frustrating and occurred again today. Neither breakfast sandwich had the sauce it. Whoever owns this location should truly invest in some chick fil a training or at least another Wendy's assist program because this location is awful every single visit.
Food: 2
Service: 1
Good burger
Atmosphere: 2
Food: 3
Service: 2
I've been here several times, normally a good place. It's hard to believe the Wendy's can't customize the app for each store so that menu items that aren't available don't show up on the app/ website. Also disappointing that during Lent, the stores don't carry a fish sandwich, especially in a fairly heavily Catholic area.
Atmosphere: 2
Food: 1
Service: 2
Nobody was at the drive-thru and waited five minutes after they finally told us to hold on. Then after a few more minutes of waiting, I asked if it was faster for us to come inside and they said yes. Went inside and there was one customer (total) and two people behind the counter. One older gentleman doing all the work while a younger guy sat there looking at his phone trying to hide, while complaining loudly that he was going to leave. The alarm from the fry oil was blaring and the smoke was filling the air. When the older gentleman finally was able to get to us, his hands were shaking. I couldn’t believe what I was witnessing from this young person, totally leaving his much older coworker on his own to make everything while he sat there hiding, looking at his phone. The food was burnt and fries were extremely overcooked… obviously. We will never go back to this location at night and suggest others consider the same.
Atmosphere: 2
Food: 2
Service: 2
The best times to go are 7 am - 6 pm.
Atmosphere: 5
Food: 5
Service: 5
Its a fast food restaurant on a busy bypass road. The bathrooms are clean and the staff is friendly. Plenty of parking and the drive through moves at a good pace. The lobby stays organized but not always clean. The food is Wendy's quality, as expected.
Kid-friendliness: Kids are welcomed. Always.
Wheelchair accessibility: Wheel chair friendly.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Great chicken sandwich! Apple, caramel, nut dessert is also delish! Coffee is great too!
Atmosphere: 4
Food: 5
Service: 5
Waiting for 5+ minutes at the register to place my order, cashier was rude and obviously didn’t want to be there, made me not want to be there either. Wife didn’t get what we ordered, and my burger said one price on the menu and a different higher price on the receipt. I’d say at least the food was edible, but there was a piece of plastic inside my burger, presumably from a package bag or lid. Sadly this type of service is becoming typical of many Wendy’s across different locations.
Atmosphere: 2
Food: 1
Service: 1
Purchased two kids meals after 4pm so got the 1.99 deal. When I was handed my bags I realized there were no toys inside. Went back inside to get the toys and was told the Halloween toys were "too expensive" to put in them. And then that they were all out. Honestly couldn't believe it. I go to the grassfield wendys all the time and have never been told this.
Jason, the young man who waited on us, was exceptional! Too bad the rest of the staff weren't like this former Marine! He actually cares about his job and the customers. Sadly, no one else did. He did say he hasn't been living there long. I hope the nastiness of his fellow employees doesn't rub off on him. Maybe his infectious smile, kind heart, and sweet soul will eventually rub off on the nasty people he's working with. And something needs to be done with this food. Both myself and the person with me got extremely sick from eating at this Wendy's! We've never gotten this sick from any restaurant before! It's totally ridiculous and uncalled for!!
THANK YOU, JASON!! THANK YOU FOR YOUR SERVICE TO OUR COUNTRY AND FOR YOUR KINDNESS DURING OUR VISIT TO THE ESTABLISHMENT YOU WORK AT, YOURE A SWEET YOUNG MAN!
Food: 1
Service: 5
Why does every car have to wait 15 minutes to order?? There is no one in front of us and no line. This is my third time coming here with it like this. Is this not a drive through? Fast food service??
Atmosphere: 1
Food: 1
Service: 1
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