Zaxbys Chicken Fingers & Buffalo Wings
125 Hillcrest Pkwy, Chesapeake
(757) 204-7390
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Overcooked chicken tenders and extremely salty. We couldn’t finish meal and we drove along way to try this place to return for a new entree. Some things on the menu weren’t available. Dining room closed on arrival even though it was early.
Food: 2
This is the only location I've ever been to that I haven't enjoyed. Three times we have ordered food from here. Twice we received the wrong order, and the last time the wings didn't even deserved to be called that. They were fried beyond all recognition, and didn't have enough sauce to wet a napkin.
Food: 2
Service: 4
Recommended dishes: Wings and Fries, Wings, Crinkle Fries, Buffalo Wing
The experience was great! You get a lot of food for your money! The staff was very nice and told us about free drinks with a meal.
Atmosphere: 5
Food: 5
Service: 5
This zaxbys is very hit or miss.
Atmosphere: 1
Food: 3
Service: 1
Dinning room closed and you're forced to wait in line for your food even if you've ordered ahead. They're definitely the opposite of fast food. If chick fil a was open on Sunday I definitely wouldn't be sitting in this line
What’s going on with this location? I pull up to the drive thru, keep in mind it’s not busy at all, and one person being serviced at the window, and I wait at the microphone for what seemed liked 10-15 min with nobody saying anything but one moment. Two cars actually pulled up behind me, and they waited also and then pulled off. After another 5 min of waiting , I say hellooooo, & then the lady comes on the mic, sounding like she was out of breath? I pulled off as I no longer felt comfortable ordering from here. A very strange experience, I rarely come here I just had a taste for it but I won’t be returning, this is unacceptable for a restaurant not busy and not close to closing time at all.
Service: 1
Our first time going to Zaxby’s and our last time. We couldn’t read the sign because it wasn’t lit. A long wait and disgusting food. They put our spicy chicken and original chicken sandwiches in the wrong packages. The sandwiches were SATURATED in an unsavory sauce. The chicken tasted like the oil was past it’s prime.
Atmosphere: 1
Food: 1
Service: 1
The wait for my food was a bit too long.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wings
Friendly staff!! Great tasting food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
I’ve visited this location twice now, and both times my order was missing items, which is frustrating enough, but last night’s experience was so bad I felt compelled to write a review. I ordered a meal for my family through the drive-thru, and when I arrived at the window, the employee handing me my drinks clearly wasn’t happy to be there. She handed me just one drink, and when I asked for a drink carrier because I had four, she rolled her eyes and reluctantly put two drinks in the carrier. When I reminded her about the other two, she shut the window without a word. After a few minutes, she finally handed over the remaining drinks, and I had to put them in the carrier myself.
Then, I was told to pull up to the corner to wait for the rest of the meal. After a 20-minute wait, my food finally arrived—only for me to discover it was incomplete. I went inside to the counter to let them know, and the staff looked visibly flustered and frustrated that I was asking for the items I paid for. To top it off, the same employee kept glaring at me while I waited for the missing items.
This was hands down one of the worst experiences I’ve had at a fast food restaurant. Poor service, missing items, and a clear lack of customer care. I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
To me they have the best French fries in town sometime I get the wings and the tea is the best to me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
We pulled into here 15 minutes before they closed and the entire staff could not have been nicer. The food was great and the leftovers were still good the next day.
Highly recommend!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingerz, Grilled Chicken Sandwich
The food was lukewarm, it was raining outside so I ordered my food to go. I sat in the parking lot to eat and the food was lukewarm. I walked with a cane ,so I didn't want to get out of the car and order another lunch, The drive thru was very long and I didn't have the patience to wait, so I ate my lunch.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Chicken Strip Meal
Husband said he waited in the drive-tnru for 15 min and left. Wasn't going in side after service that poor
Service: 1
Saddest chicken finger taco I have ever seen in my life....where is the chicken finger? Soggy old tomato 1 slice that is and barely any lettuce with an abundance of avacado ranch. What a waste of money! Wanted to try it being it looked tasty on the drive thru board. Was excited and opened the box to find this!
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