corporate needs to intervene! It starts with management at this location & whoever is the manager that took over within the last 6 months is horrible!!!!!! Lacking integrity & Poor management skills across the board, times are hard & the staff do not care what they serve you and the loss you have to take when you buy food that’s not up to par and have to go elsewhere and spend due to your meal being soggy and cold! They had it together before the new management took over. No sense of urgency! Poor communication and attitudes, they serve cold sides literally almost every time I buy here & sometimes old stale chicken! They need a serious intervention! HELP THEM PLEASE!!!!!
Atmosphere: 2
Food: 2
Service: 2
Chael Michelle
I’m sure if the manager is new but she was lost and held up the line. She had no urgency. The biscuit was falling apart. The food was not
Atmosphere: 1
Food: 2
Service: 1
G Stewart
The biscuits were hard along with the cinnamon roll. The fries were stale as well. It was like everything had been sitting out for hours. The girl who took my order was very rude. No customer service skills at all. Just a bad experience, all the way round. Usually, the customer service is hit or miss but this visit was the worst.
Atmosphere: 1
Food: 2
Service: 1
Wayne Deavers
Their chicken and other products are good when they have it. This location for some reason is often out of chicken french fries. They completely removed their soft drink machine and I seriously doubt this location will this will stay in business for much longer. Which is sad because they have some of the better tasting chicken in my humble opinion in the area. But they are surrounded by a sea of chicken places so competition is high.
John M.
Why would you serve something that looks so disgusting? Am I wrong to expect a biscuit that's not a 100 piece puzzle? Get your act together Bo or get outta town. You want 4 and 5 star ratings? Start with your presentation.
Adrian G Ghisoiu
They dropped my cinnamon biscuits then had to way about 30 minutes for my order. Food was mediocre.
Atmosphere: 1
Food: 1
Service: 1
DeeDee Coleman
We came in and got our order done quickly, and they had our food done just as fast. I'm guessing we came late, because the food seemed reheated. Despite all of that, my parents loved their coleslaw.
Atmosphere: 2
Food: 3
Service: 4
Manuel Delgadillo Quispe
Very nice chicken, salad, macaroni, rice... everything was to be consumed at home... it was a great alternative for the day...!
Atmosphere: 4
Food: 5
Service: 4
Ryan Frederick
Last night I decided to give Bojangles in chester a second chance from the last time they gave me cold food. Well, they absolutely failed in every way possible! The employees were in the back having lots of giggles, which I'm all for as long as I don't have to sit there for 15 minutes before seeing anyone who will take my order. I had to holler, does anyone back there take orders, and finally, the girl talking in the office having giggles came up and said she was stocking things(lie) we got the food to go because the dining room was filthy. We drove 1.2 miles home and every side we ordered was cold. Who likes cold mashed potatoes? I threw my drink out because I didn't trust the employee who had lied to me not to do anything to it. I feel this place owes me nearly $40 for 2 trips of cold food but maybe ill just stand outside and warn people of this one and try to persuade them to eat elsewhere. This starts from management down. This place should get cited for serving food that isn't held to proper temperatures. Although the chicken was at least hot
Stephanie Pack
First ever visit to a Bojangles and we're sold! Great chicken, veggies and the biscuit w the meal was awesome! Super nice service. Highly Recommended!!
Slow service and water leaking all over. Got wet while waiting in line and have water pooling on tables. At least three separate water leaks and water all over floors. Then waited an additional 15 minutes for food.
Cameron Lawson
I knew this place would fall apart , I'm so happy ?
Atmosphere: 1
Food: 1
Service: 1
Catherine Van Drew
I was the only customer at the counter. A woman took my order but was interrupted by a phone call and never relayed my order to the cooks. After 10 minutes I got the attention of someone in the back and I got a cold chicken sandwich.
corporate needs to intervene! It starts with management at this location & whoever is the manager that took over within the last 6 months is horrible!!!!!! Lacking integrity & Poor management skills across the board, times are hard & the staff do not care what they serve you and the loss you have to take when you buy food that’s not up to par and have to go elsewhere and spend due to your meal being soggy and cold! They had it together before the new management took over. No sense of urgency! Poor communication and attitudes, they serve cold sides literally almost every time I buy here & sometimes old stale chicken! They need a serious intervention! HELP THEM PLEASE!!!!!
Atmosphere: 2
Food: 2
Service: 2
I’m sure if the manager is new but she was lost and held up the line. She had no urgency. The biscuit was falling apart. The food was not
Atmosphere: 1
Food: 2
Service: 1
The biscuits were hard along with the cinnamon roll. The fries were stale as well. It was like everything had been sitting out for hours. The girl who took my order was very rude. No customer service skills at all. Just a bad experience, all the way round. Usually, the customer service is hit or miss but this visit was the worst.
Atmosphere: 1
Food: 2
Service: 1
Their chicken and other products are good when they have it. This location for some reason is often out of chicken french fries. They completely removed their soft drink machine and I seriously doubt this location will this will stay in business for much longer. Which is sad because they have some of the better tasting chicken in my humble opinion in the area. But they are surrounded by a sea of chicken places so competition is high.
Why would you serve something that looks so disgusting? Am I wrong to expect a biscuit that's not a 100 piece puzzle? Get your act together Bo or get outta town. You want 4 and 5 star ratings? Start with your presentation.
They dropped my cinnamon biscuits then had to way about 30 minutes for my order. Food was mediocre.
Atmosphere: 1
Food: 1
Service: 1
We came in and got our order done quickly, and they had our food done just as fast. I'm guessing we came late, because the food seemed reheated. Despite all of that, my parents loved their coleslaw.
Atmosphere: 2
Food: 3
Service: 4
Very nice chicken, salad, macaroni, rice... everything was to be consumed at home... it was a great alternative for the day...!
Atmosphere: 4
Food: 5
Service: 4
Last night I decided to give Bojangles in chester a second chance from the last time they gave me cold food. Well, they absolutely failed in every way possible! The employees were in the back having lots of giggles, which I'm all for as long as I don't have to sit there for 15 minutes before seeing anyone who will take my order. I had to holler, does anyone back there take orders, and finally, the girl talking in the office having giggles came up and said she was stocking things(lie) we got the food to go because the dining room was filthy. We drove 1.2 miles home and every side we ordered was cold. Who likes cold mashed potatoes? I threw my drink out because I didn't trust the employee who had lied to me not to do anything to it. I feel this place owes me nearly $40 for 2 trips of cold food but maybe ill just stand outside and warn people of this one and try to persuade them to eat elsewhere. This starts from management down. This place should get cited for serving food that isn't held to proper temperatures. Although the chicken was at least hot
First ever visit to a Bojangles and we're sold! Great chicken, veggies and the biscuit w the meal was awesome! Super nice service. Highly Recommended!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very friendly place to eat at.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cole Slaw, Sausage Egg & Cheese Biscuit
Slow service and water leaking all over. Got wet while waiting in line and have water pooling on tables. At least three separate water leaks and water all over floors. Then waited an additional 15 minutes for food.
I knew this place would fall apart , I'm so happy ?
Atmosphere: 1
Food: 1
Service: 1
I was the only customer at the counter. A woman took my order but was interrupted by a phone call and never relayed my order to the cooks. After 10 minutes I got the attention of someone in the back and I got a cold chicken sandwich.
Atmosphere: 3
Food: 3
Service: 2
Food is fresh and
Atmosphere: 5
Food: 5
Service: 5