Jersey Mike's Subs

I would put a 5 if it was based off the food but the service here sucks!!!!!! The people are so friggin rude. Dont walk in with 20 mins to spare, they will be very upset lol

One ofMe and my late brothers favorite spots!!Great service all the time

Don't know which location this is but the food is always gy

I can’t comment this time on the service or atmosphere but my food order was wrong. This place used to be great. Something changed around a year ago. Almost all the reviews are consistent and consistent with my recent experiences. Poor service, poor cleanliness, lack of training. Owner replies sorry, we appreciate the feedback but then nothing changes. Be dedicated to quality or hire a manager that is. This store has fallen well below usual Jersey Mike’s standards and quality.

Not sure what the deal is. Old bread and brown lettuce. Nobody wants crumbly cracker bread. It's stale. And when an employee holds and cuts it, they have to know its old. Management or owner was there too!! They need to step up and throw old bread and lettuce out. You are ripping me off!

Staff was doing their best, but there appears to be a lack of management and organization. 30 minutes for a cheese steak sub. Recommend trying a different spot.

We are frequent customers and love Jersey Mike's but lately the standards in this location have been noticable. I witnessed an employee with gloves touch the cash register, then grab the raw steak meat and put on the grill then immediately touch my sandwich! ( I spoke to a manager but ended up taking the bread off) Another time I witnessed another employee with gloves touch the beverage handle and never change gloves and touched their hair and hat. It's not clean in the sandwich station either. I think some training needs to be done before people get really sick.

I ate at Jersey Mike's in Chesterfield, Virginia and it was my first time. I was excited because I heard they had gluten-free sandwiches. I had a portobello mushroom sandwich and I have been sick as a dog ever since so I suspect cross contamination of gluten or old ingredients.

We went there for lunch and the place was packed. The employees were all nice and got us in and out quickly. Great jobs all around.

Atmosphere: 4

Food: 5

Service: 5

Always a good lunch here. Not complaints.

Atmosphere: 5

Food: 5

Service: 5

Saw kaden one of the workers fixing and touching his hair before washing them and put on gloves before making my sub. I asked if he could wash his hands and put new gloves on. Which he did with no issues. An empoyleee named Lexie started laughing and I asked, “what’s funny” she said “I can go down the street to the other jersey mikes. Because that’s funny” Worst customer service for me being concerned about basic food safety at a food place. Won’t becoming back to this location. The assistant manager May did apologize and gave me 50% off sandwich but still…. The kids need more training about basic food safety and customer service.

Atmosphere: 1

Food: 1

Service: 1

There’s a guy here named Conner and he consistently makes the best sub I have ever had
He should be the

Atmosphere: 5

Food: 5

Service: 5

Shout out the ladies on front line today. Faith Alisa and I forgot the other name but the whole team is friendly! Give then all a raise! It's hard to find good customers service and this is why I come here

Atmosphere: 5

Food: 5

Service: 5

Not only is the food consistently great, but these people actively support the surrounding local businesses. Any time my wife and I have dined in or taken out, the staff has treated us really well. They are friendly and professional at the same time.

Atmosphere: 5

Food: 5

Service: 5

Alyssa and Dawson were our servers. The tables were dirty and I asked to have them cleaned. Alyssa seemed disturbed and in a very rude said something to the other staff. They hesitated and someone eventually began cleaning. We decided to not dine in. My sister wanted lettuce on n her sandwich but the lettuce looked old and wilted. She asked Alyssa about the lettuce however she didn’t get a response. My sister decided against getting lettuce. The overall vibe was very disturbing. I have never experienced this before at this location.

Atmosphere: 1

Food: 4

Service: 1