Jersey Mike's Subs
7317 Hancock Village Dr, Chesterfield
(804) 739-2200
Recent Reviews
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Came in today and this place was a disaster. One gentleman kept yelling at the crew, the counters were just filthy, the slicer have so much gunk on it. This place needs BETTER management asap
Atmosphere: 1
Food: 1
Service: 1
Went to this location around lunch time today, when a man that appeared to be a manager came out of the back with a dirty fish tank. Disgusting! Never going to this location again.
Great subs and the people working there are very sweet!
Atmosphere: 5
Food: 5
Service: 5
Great great great great great great great great great great great great great great
Atmosphere: 5
Food: 5
Service: 5
I visited this Jersey Mike’s location recently and had a disappointing experience. I was the only Black customer in the store, and although I was clearly in front of another customer in line, he was served before me. I had ordered a chicken Philly, and he had a regular sub — but that shouldn’t justify skipping me, especially when I was next. As a woman and a paying customer, I expected basic respect and proper service. Unfortunately, I didn’t receive that. I won’t be returning to this location.
Atmosphere: 1
Food: 5
Service: 1
Clean and tasty
Atmosphere: 5
Food: 5
Service: 5
I would put a 5 if it was based off the food but the service here sucks!!!!!! The people are so friggin rude. Dont walk in with 20 mins to spare, they will be very upset lol
One ofMe and my late brothers favorite spots!!Great service all the time
Don't know which location this is but the food is always gy
I can’t comment this time on the service or atmosphere but my food order was wrong. This place used to be great. Something changed around a year ago. Almost all the reviews are consistent and consistent with my recent experiences. Poor service, poor cleanliness, lack of training. Owner replies sorry, we appreciate the feedback but then nothing changes. Be dedicated to quality or hire a manager that is. This store has fallen well below usual Jersey Mike’s standards and quality.
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Not sure what the deal is. Old bread and brown lettuce. Nobody wants crumbly cracker bread. It's stale. And when an employee holds and cuts it, they have to know its old. Management or owner was there too!! They need to step up and throw old bread and lettuce out. You are ripping me off!
Staff was doing their best, but there appears to be a lack of management and organization. 30 minutes for a cheese steak sub. Recommend trying a different spot.
We are frequent customers and love Jersey Mike's but lately the standards in this location have been noticable. I witnessed an employee with gloves touch the cash register, then grab the raw steak meat and put on the grill then immediately touch my sandwich! ( I spoke to a manager but ended up taking the bread off) Another time I witnessed another employee with gloves touch the beverage handle and never change gloves and touched their hair and hat. It's not clean in the sandwich station either. I think some training needs to be done before people get really sick.
I ate at Jersey Mike's in Chesterfield, Virginia and it was my first time. I was excited because I heard they had gluten-free sandwiches. I had a portobello mushroom sandwich and I have been sick as a dog ever since so I suspect cross contamination of gluten or old ingredients.
We went there for lunch and the place was packed. The employees were all nice and got us in and out quickly. Great jobs all around.
Atmosphere: 4
Food: 5
Service: 5
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