McDonald's
14540 Hancock Village St, Chesterfield
(804) 739-6051
Recent Reviews
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Great food but I ordered a flape and I did a two bugs in and found two bugs in my food to so disgusting.
Waited 25 minutes just for a Mc’chiken, no one was in the drive through either, staff is terrible
Service: 1
It was a very nice location in the staff was very very friendly
Atmosphere: 5
Food: 5
Service: 5
I’m not sure why the location renovated and removed self service fountain drinks in the dine in area. Flagging someone down for a refill is miserable. There’s still space for it.
Atmosphere: 1
Food: 3
Service: 1
Tonight I waited 30 minutes in the drive thru for 3 happy meals and a McDouble & fries. I made the mistake of getting into the inner drive thru line and couldn’t abort the mission even if I tried- or of course I would have. When I’m solo parenting my 4 children, the drive thru is something I really rely on as it’s hard to bring 4 children 5 & under into a restaurant- especially on my own. A quick, easy & “treat” meal for my kids after a day of errands for the week turned into a nightmare with my two youngest children inconsolably hungry & us trapped in this non-moving line. If this were just a one time occurrence, I wouldn’t be writing this; however, my husband experienced the same exact situation 2 months ago- except his wait clocked in at 40 mins. Despite this being the closest McDonald’s to our home- I will be driving 12 mins down the road now after two identical, miserable experiences.
Service: 1
Long wait in the drive thru McDonald's in not worth the money or time they are more concerned about money than convenience and quality same at last 3 McDonald's I have been to
Atmosphere: 1
Food: 2
Service: 1
Diana, who took our order at the restaurant counter, was the best! In addition to doing a good job with the order, she was very personable, friendly and helpful. She even checked on how we were doing after we had received the food at our table and brought us extra napkins.
Atmosphere: 5
Food: 5
Service: 5
No matter what time I place an order, I’m honestly always waiting 30 minutes. What is the purpose of the app and ordering ahead if you have to wait an eternity to get your food. I literally ordered 2 large fries 40 minutes ago curbside. I just got them, and they are cold and not even filled to the top. What is happening?! I literally asked is ketchup in the bag? She said I don’t know, but if it isn’t I’m sorry and walked away.
Atmosphere: 1
Food: 1
Service: 1
I hate leaving reviews but this place is not good. Used the mobile app to be quick and spent 45 minutes inside after driving for 10 minutes to get there. Yeesh.
Atmosphere: 1
Food: 1
Service: 1
Best McDonald's by far customer service A+. FOOD ALWAYS HOT AND FRESH..THE PEOPLE WIRK REALLY HARD TO PLEASE THE CUSTOMER..THANK YOU
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I waited 35 minutes for a $12 order for curbside. Wasn’t very busy walked inside for 10 minutes to wait and watched people order and then get their food for me. If you’re thinking about coming here, I suggest going five minutes down the road to the other McDonald’s on Hull Street And save yourself some time.
Atmosphere: 1
Food: 5
Service: 1
Operationally inept. Avoid this one.
Unless you are really really hungry and have lots of time I would avoid
Atmosphere: 3
Food: 2
Service: 1
10/26 not fast food but food when they are ready to start making it then give you the wrong meal waited 49 mins for two burger meals and a kids meal.
Waited at the first window for 7 minutes while the lady was standing there texting with the longest line during the 3 o’clock hour that I’ve ever seen, and then waiting at the second window for 21 minutes and counting.
I’m waiting for two happy meals and a mcdouble meal btw.
I placed my order in the drive through at 2:48.
I just got my food at 3:21 and the fries are cold.
Atmosphere: 1
Food: 1
Service: 1
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