QDOBA Mexican Eats
7201 Hancock Village Dr, Chesterfield
(804) 739-0476
Recent Reviews
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Always good!
Atmosphere: 5
Food: 5
Service: 5
Keep driving or scrolling.
I had a very disappointing experience at this Qdoba. The employees – including the person who claimed to be the general manager – were not attentive to my order. My quesadilla was burned on the press and had to be remade. Instead of owning any of mistake or communication staff implied that the mishap was my fault and would not refund the portion of my order. Offered me a voucher, which would imply I would have to return.
They also never asked whether my order was for dine-in or carry-out, and they didn’t recap my order to confirm accuracy. Meanwhile, the dining area was left dirty during a busy time, which added to the negative impression.
Overall, the service and management were unprofessional, and the experience fell well below expectations.
Atmosphere: 1
Food: 2
Service: 1
Great food and awesome customer service
Atmosphere: 5
Food: 5
Service: 5
Delicious affordable food, and you get a lot.
Atmosphere: 4
Food: 5
Service: 5
My rice tasted like chemicals, and my tongue feels swollen now. Not good.
***Already emailed customer service.
Food: 1
My experience at this Qdoba was great.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burritos Bowls
It was a bit slow, which is good if you like quiet. Excellent food, good variety.
Atmosphere: 4
Food: 5
Service: 5
Great food, great energy, great people, great general manager!
Atmosphere: 5
Food: 5
Service: 5
I’ve given this Qdoba location multiple chances — and each time, I’ve left more disappointed than the last. The biggest issue is the inconsistency in food quality. One visit might be passable, and the next, the food is cold, undercooked, or just poorly prepared. You never know what you’re going to get, which is frustrating when you’re spending money expecting a certain standard.
What makes it worse is the lackluster service. The staff often seem uninterested, inattentive, and at times outright dismissive. Orders are rushed, items are missed, and there’s little effort put into basic customer interaction.
Qdoba as a brand has potential, but this location is not living up to it. I would not recommend this store unless some major improvements are made in both food prep and customer service
Atmosphere: 2
Food: 2
Service: 2
Good food, the seating was great!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Taco
Restaurantji Recommends
Delicious food. Waay better than Chipotle. Check the pictures.
Food and service were okay. While I was eating, I found a piece of plastic in my food.
Nova Rosa was very nice food was awesome they deserve a raise will always come back
Staff greeted me when I entered, stayed engaged with me during ordering, offered fast and efficient service, and food was good.
Delicious!
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