McDonald's

$ • Fast Food, Burgers, Coffee Shops

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About McDonald's

The Collinsville McDonald's provides a generally good experience with friendly staff, such as Tina, who offers excellent customer service. The restaurant is clean and spacious, making it comfortable for customers. The staff is often busy but works hard to serve food quickly, ensuring that orders are usually fresh. The decor is standard for McDonald's, and the restaurant offers a classic menu with bakery items, desserts, and favorites the brand is known for. Customers can take advantage of deals on the McDonald's app with points to earn free food. The location is convenient for a quick bite and offers free WiFi. Some issues may occur, like a closed order screen or unavailability of collector's cups, but using the app can help save money with deals like 20% off orders. Breakfast options are available, though some customers have experienced burnt bagels or dry chicken sandwiches, leading to moderate experiences overall. Despite occasional challenges, the restaurant is recommended for breakfast and quick visits.

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McDonald's Menu
McDonald's Menu

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McDonald's Reviews

3.2
222 ratings
5
33%
4
14%
3
20%
2
6%
1
27%
Food
3.4
Atmosphere
3.2
Service
3.2

Share your opinion about McDonald's

TINA IS AMAZING!!! AND THE GUY IN WINDOW 2 NOT SURE HIS NAME BUT THIS MORNING THEY BOTH WERE SO CHEERFUL smiling JOKED A LITTLE JUST A GREAT EXPERIENCE TINA THANK YOU FOR BEING YOU EVERYTINE I COME THROUGH YOU ALAAYS MAKE MY DAY BETTER!!!!
Nice quiet clean place, got my order wrong but when I asked they immediately fixed it, for some reason the chicken patties are microscopic, like you'd have to buy 5 to even get full. If you use the bathroom in this place you'll get a good laugh out of it, the blow-dryers turn on without you even being in their vicinity, the toilet paper and paper towels do this weird cartoon-y thing were when they come out and immediately turn sideways and twist all around, don't turn on any of...read full review
I'm not a fan of the new design they are going for and the removal of the drink machines. They seem to create more waste vs the time they save. I'm sure it helps with automated orders. Customer service is still slow at this location due to the layout of the building. It's hard to see customers waiting in the lobby

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Hours

Monday 5AM - 1AM
Tuesday 5AM - 1AM
Wednesday 5AM - 1AM
Thursday 5AM - 1AM
Friday 5AM - 2AM
Saturday 5AM - 2AM
Sunday 5AM - 1AM
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