Dunkin'

1603 Boulevard, Colonial Heights
(804) 524-4934

Recent Reviews

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brittney knight

I don’t understand. This location never has what I want to order. May I have a cold brew? “We are all out of cold brew” Can I get cold foam? “We don’t have cold foam” Can I get a strawless lid? “We are out”. This is multiple visits and attempts. I’m done trying to support this location.

Food: 3

Service: 3

Jonathan Croom

They had no doughnuts. They said all doughnuts were gone by 10am....

james downing

Unprofessional employee’s. They do not service the customer’s well , don’t greet the customers if at all , use foul language, and overall have poor attitude’s.
Obviously not very appreciative for their own jobs, nor do they have any idea about how a business should conduct themselves !

Atmosphere: 1

Service: 1

Starla Torres

They didn’t have what I wanted then told me to go in and they would give me a refund and then when I went in they didn’t give me my money back! Then they told me T ok come back the next day and again no one gave me my back again now I called corporate and waiting for the owner to call me

Atmosphere: 1

Food: 1

Service: 1

Nannie Gray

I ordered and they didn't have what I wanted and so I said I wanted my money back and they told me to come inside just to tell me they couldn't give me my money back so I wasn't able to get my money they stole my money

Atmosphere: 1

Food: 1

Service: 1

Stephanie Brieling

I actually have no idea how the food tastes. After standing in line for 10 minutes the young man behind the counter very rudely said that they were closed and everyone that had been standing in line inside the store had to go. I will skip this place next time i need a cup of coffee. So much for customer service.

Atmosphere: 1

Food: 1

Service: 1

Drake Atkins

How many days will the drive through be cash only? But yet, i'm able to go inside and use my card...... no inconvenience there....

Evilynn

The coffee here isn’t fresh . I got a coffee and it smelled and taste burnt. The coffee should be brewed every 18 minutes. I know because I’ve worked at Dunkin before.

Y “Supr Chigga” H

Only got half my order, and I was the only person In the drive thru.

tytianna boykin

Today I was doordashing, mind you I have been doing door dash for quite some time now and I’ve never had any problems when it comes to a restaurant. The manger that worked today at the counter denied me all things I needed to take out for the customer. I asked for a bag she told me she didn’t have bags, which they did I had to ask another employee for a bag to put the customers order in. Then I ask for a cup holder because most restaurants put the cup holder in the bag and the food on the other end of the cup holder to ensure everything gets to the customer safe and shielded. Today i experienced someone who cares nothing about her customers or their needs. This order wasn’t for me it was for a customer so to deny me the things another customer needs I feel is unexceptional as a manager of this company. No customer should be denied a bag for their food nor a cup holder. I hope no one else has to experience this on doordash or any other customer that’s just simply coming to shop. When I asked why I was I not able to get those things she stated that she just can’t. I asked you can’t give me a bag or a cup holder? She said no! I will never be back.

Atmosphere: 3

Food: 3

Service: 1

Jorge Gomez

Rude drive through attendant. Lady with tattoo on her neck! Beware.

Atmosphere: 1

Food: 3

Service: 1

Caroline Zeller

I found a bug in my iced coffee this morning at the bottom of my cup, usually don’t have issues at this one but that was gross.

Food: 2

Elizabeth Castro

Nice staff

Atmosphere: 4

Food: 5

Service: 5

Jucemar Da Silva

Good coffee!

Atmosphere: 4

Food: 4

Service: 4

Charlotte Busching

Mobile ordered the new caramel frozen crème coffee and got a liquid coffee. When I asked about it, they said they don’t sell frozen drinks. And they gave me a straw that falls into the cup. Ridiculous for over $7

Atmosphere: 1

Food: 1

Service: 1

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