Firehouse Subs Colonial Heights

Food was delicious and the staff was very friendly

Atmosphere: 5

Food: 5

Service: 5

The last time I was in there, Was last year. Service was Slow and when I asked About The Birthday program, was Darn right Rude. This was The Colonial Heights location. Normally I would have Complained. But was Mad 😡 and for Got about it. I'm a Disabled man. And how I Was Treated Was uncalled for. Haven't been back Since!

Atmosphere: 5

Food: 4

Service: 3

Tasty food, cheap price, fast service good atmosphere. Recommend!

Atmosphere: 5

Food: 5

Service: 5

One of the better ones.

Atmosphere: 4

Food: 4

Service: 4

Exceptional

Atmosphere: 5

Food: 5

Service: 5

Food was great!
Service was okay.
Lady taking our order was so quiet and got annoyed when we asked what she was saying.

Atmosphere: 3

Food: 5

Service: 3

No issues with service. Place was clean, love their meatball sub

Atmosphere: 4

Food: 4

Service: 4

Food is always hot and delicious! Delivery is fast and accurate.

I have always loved firehouse and often frequented the midlothian location and was always so impressed with both the quality of the food, and the employees that worked there. We always received stellar service. Now we live in Petersburg and frequent the colonial heights location. I work very late long past closing time for everything aside from a handful of gas stations. With that being said, I have a family member go pick up food for me to have something to eat when I get off. It’s not like I order anything crazy, just a medium turkey on white with lettuce, provolone, and mayonnaise. They leave off the provolone every time without fail no matter how explicit we are. Of course, because I work late I don’t realize this until they’ve long since closed. Now here’s my issue. Even if I have a picture and a receipt, they will not refund or replace the next day. This means that if I want it fixed or to be refunded, I have to not eat that night. It’s not like I can just go somewhere else- nowhere is open. Typically I only get food out if there’s no food in the house, so I have to either A. Eat a sandwich that I don’t really want that isn’t what I asked/paid for OR B. Not eat and get what I asked for the next day. The first time I let it go, but firehouse isn’t exactly cheap to pay that much and not get what you asked for over and over again and it’s the same item over and over again is frustrating.

Delicious food and good staff

Freshly made sandwich
Friendly helpful staff
Fresh ingredients

The subs here are top notch! I attempt to eat a different one each time I visit but the French dip was just too good to have only once! The service could have been a bit better the last visit but we've all had one of those days at work so no big deal

Excellent Service!

I stopped by midway during a roadtrip for dinner. It was toward the end of the night for them but they were kind and the food was great. They didn’t skimp on the portions and ingredients at all. Will definitely visit again when I stop in the area.

Staff very friendly and helpful.