Long John Silver's
1711 Boulevard, Colonial Heights
(804) 520-4855
Recent Reviews
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Ordered online… first everything was super salty.. 2nd being I used the app and ordered Mac and cheese to get there and find out you can’t order that for pick up… now their chicken is so small compared to how it use to be… last visit here for us
Atmosphere: 1
Food: 1
Service: 1
A black female waited on us at the drive-through window. She was so disrespectful, to say the least. She didn't give us all our food. I had to get out and go inside to get the food she left out of the bag. She tossed the food at me and did not apologize at all. All she stated was they were short staff and only had two people working. That was the WORSE customer service ever. If I were the manager, I would just be short staff rather than deal with her nasty, disrespectful attitude. She is too old to act this way. If you don't want your job, then leave. Her name on my receipt says Natasha T.
Atmosphere: 1
Food: 1
Service: 1
Food was surprisingly good
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries
shitty customer service, the manager was rude and distracted, paid 30$ for food portions the size of a kids meal at mcdonald’s, when we got a refund she kept giving us the wrong amount of money and we left with 3$ less then what we were owed, go to dante’s down the road instead they have great sea food and workers that aren’t completely miserable like long john’s
Atmosphere: 1
Food: 1
Service: 1
I would rate lower if I could. The server was extremely rude and the portions were not worth the price, go to Dante’s right down the road instead.
Atmosphere: 1
Food: 1
Service: 1
You ought to be ashamed of yourselves. You gave me day old waffle fries, and a skinny little piece of fish on buns bigger than the fish. IT makes no sense!!! 11.99 FOR NOTHING!
Customer service was poor. The person who worked at the drive thru had an attitude and was rude.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Fish and Chips
It was nice some of the portions were small outside of that was very good
Kid-friendliness: Children will have a good time at that place cuz the characters and the people work there making real fun
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: 6 Fish Box, Coleslaw, Fish and Chips
Food was absolutely horrible! It tastes like it had been cooked in burnt grease. The shrimp was so hard it hurt my gums when I bit into it. Paid 3.OO for a crab cake that we tasted terrible. First time eating there in over a year. What I paid I could have went next door to Captain Tom's and got a better meal.
Food: 1
Service: 5
We had the two piece fish and 3 piece chicken. Very tasty, fish was a bit greasy but tasted good. Crunchies, Cole slaw, fries and hush puppies were all good. Some issues with the drink machine and it was leaking on the floor but the counter person was filling cups from behind the counter. Lovely workers.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hushpuppies, Coleslaw, Fish and Chips
Restaurantji Recommends
I visited this location for the first time last week and used the mobile app. I arrived to wait in the drive thru line for 20 minutes. When I was finally able to provide my name, I was told due to understaffing I would have to come inside to pickup my order. The bag was sitting out on their counter, missing the sauces ordered, and the food was barely warm. The employee was not friendly at all. I was not the only one there at the time who was frustrated. The same evening I sent in a feedback form to management. I have not received any form of response from them. Definitely do not recommend!
Atmosphere: 2
Food: 2
Service: 1
We bought 2 fish sandwich’s and 2 ice teas. It was more than 18 dollars and the restaurant was dirty
I Had the 3 chicken, 2 fish and 2 sides with hush puppies!
Atmosphere: 3
Food: 4
Service: 5
I placed an order online on Sunday 6/16 and when I arrived at the restaurant 10 mins later at 6:45pm, the restaurant was closed. I have been trying to contact the restaurant for a refund ever since and nobody answers the phone. This was my fave place but if they just randomly close constantly. At least turn off online ordering so you don't steal money from people!
Atmosphere: 1
Food: 1
Service: 1
The hours on google are wrong. My husband and I pulled up to drive thru at 1015 one car was outside back door and one car pulled up was a worker and worker got out of other door and before going on back door that was already open rudely said we aren’t open. Even through hours say 10. She was really rude didn’t even say what hours were. Why she waited to other car pulled up when she saw us there waiting is beyond me.
Atmosphere: 1
Service: 1
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