This place is consistently messing up orders, they are rude, and slow. Today, specifically, I ordered a sausage & egg McMuffin with cheese and one without EGG. The short, white or Hispanic female (not sure of her ethnicity)never greeted me at the window nor did she inform me of the time (I was sitting there about 10 minutes). When she came to the window to hand me my food, it was incorrect, so I told her what it was supposed to be (sausage McMuffin with cheese NO EGG),she looked at me strangely and asked if I just wanted cheese... Huh! She then takes the sandwich back and brings back a sausage McMuffin with cheese AND EGG. Simple orders are seemingly too complicated and it's annoying to customers. There are too many of the same reviews with the same issues, PLEASE FIX.
Atmosphere: 1
Food: 2
Service: 1
Saderia Tarley
I am not a fan of fast food restaurants and refuse to eat out but I deliver to my customers in my spare time. My experience in this place has always been frustrating with long wait time also the atmosphere is full of unhappy people who are angry and inconsiderate.
Atmosphere: 1
Food: 1
Service: 1
Phillip Lee
Order 1 hot tea literally took 20 minutes to get. Manager was on personal phone walk past me twice. This place needs a makeover for real.
Atmosphere: 2
Food: 3
Service: 1
Lester Jungbluth
The drive-thru is fast.
Atmosphere: 5
Food: 5
Service: 5
INKED IN HORROR
Waited 20min to try and place an order and all they kept saying was ill be with you in a min, you can hear them just talking away like they dont wanna take anyones order. Complete waste of time! Now i see why its such a low review place i should have known better.
Amy Bowen
Came in at 10pm, restaurant doesn't close until 12pm. Half the menu wasn't available. Ordered 2 sandwiches, got 1 then waited for 25 minutes for the other only for a worker to come out and say they couldn't get the fryer to work.
Atmosphere: 1
Food: 2
Service: 1
Panda Bear
Waited in line 15 plus minutes. Ordered the double cheeseburger VALUE MEAL. Only charged for a double cheeseburger and a fry. No nuggets. I asked at the window for them and apparently the girl who took my order who already seemed unsure of what she was doing anyways messed my order up. Will not be coming back here. The one in Prince George near tractor supply is MUCH BETTER.
Tried to walk in at 6am, and an employee unloading things from their car said they werenât open yet⊠Website and Google say they open at 5am.
Edit: I shared my feedback with corporate, and this was the canned response: âAs independent business owners, franchisees make the ultimate operating decisions, including the adherence of hoursâsome stores may be closed even during posted business hoursâwhile taking our recommendations into consideration.â đ€š
Adam
It took 30 minutes to make a single milkshake. That is all I ordered. When I finally got it, it was vanilla. I ordered chocolate. . . . . . .
Atmosphere: 2
Food: 2
Service: 1
Katelyn Staton
Rude service, guy at the window tonight was horrible, nasty attitude
Food: 1
Service: 1
Luther Niall
I can in and ordered 2 $5 meals I didnât receive nuggets for either of the meals, I order a Caramel Macchiato with one and was only told after I ordered that it was not available, I was asked three times if I wanted something else and every time I said, they told me it was not available, so I asked for a refund and had to wait ten minutes to be told I needed to wait longer. Service was terrible and long, so bad that one of the employees gave me a side eye and questioned why I wanted a refund, fries were cold and soggy and the ketchup and mustard that was supposed to be on my McDoubles had to have run away. Horrible customer service and horrible food quality.
Atmosphere: 1
Food: 1
Service: 1
Deadeye
This manager really cares about her team and customers. Was a great experience all around. Thank you
Waited 10 minutes for cold food and unsalted fries and a flat drink
Food: 1
Service: 1
Don't bother... They can't get the orders right .... Cheese isn't even in the burger ... They just don't care ...
Atmosphere: 1
Food: 1
Service: 1
Parking us then forgetting about us is crazy work. Go inside and the food just sitting there đ© lawd Jesus I don't know how they stay open. Always something when we come here
This place is consistently messing up orders, they are rude, and slow. Today, specifically, I ordered a sausage & egg McMuffin with cheese and one without EGG. The short, white or Hispanic female (not sure of her ethnicity)never greeted me at the window nor did she inform me of the time (I was sitting there about 10 minutes). When she came to the window to hand me my food, it was incorrect, so I told her what it was supposed to be (sausage McMuffin with cheese NO EGG),she looked at me strangely and asked if I just wanted cheese... Huh! She then takes the sandwich back and brings back a sausage McMuffin with cheese AND EGG. Simple orders are seemingly too complicated and it's annoying to customers. There are too many of the same reviews with the same issues, PLEASE FIX.
Atmosphere: 1
Food: 2
Service: 1
I am not a fan of fast food restaurants and refuse to eat out but I deliver to my customers in my spare time. My experience in this place has always been frustrating with long wait time also the atmosphere is full of unhappy people who are angry and inconsiderate.
Atmosphere: 1
Food: 1
Service: 1
Order 1 hot tea literally took 20 minutes to get. Manager was on personal phone walk past me twice. This place needs a makeover for real.
Atmosphere: 2
Food: 3
Service: 1
The drive-thru is fast.
Atmosphere: 5
Food: 5
Service: 5
Waited 20min to try and place an order and all they kept saying was ill be with you in a min, you can hear them just talking away like they dont wanna take anyones order. Complete waste of time! Now i see why its such a low review place i should have known better.
Came in at 10pm, restaurant doesn't close until 12pm. Half the menu wasn't available. Ordered 2 sandwiches, got 1 then waited for 25 minutes for the other only for a worker to come out and say they couldn't get the fryer to work.
Atmosphere: 1
Food: 2
Service: 1
Waited in line 15 plus minutes. Ordered the double cheeseburger VALUE MEAL. Only charged for a double cheeseburger and a fry. No nuggets. I asked at the window for them and apparently the girl who took my order who already seemed unsure of what she was doing anyways messed my order up. Will not be coming back here. The one in Prince George near tractor supply is MUCH BETTER.
Service: 1
Restaurantji Recommends
Tried to walk in at 6am, and an employee unloading things from their car said they werenât open yet⊠Website and Google say they open at 5am.
Edit: I shared my feedback with corporate, and this was the canned response: âAs independent business owners, franchisees make the ultimate operating decisions, including the adherence of hoursâsome stores may be closed even during posted business hoursâwhile taking our recommendations into consideration.â đ€š
It took 30 minutes to make a single milkshake. That is all I ordered. When I finally got it, it was vanilla. I ordered chocolate. . . . . . .
Atmosphere: 2
Food: 2
Service: 1
Rude service, guy at the window tonight was horrible, nasty attitude
Food: 1
Service: 1
I can in and ordered 2 $5 meals I didnât receive nuggets for either of the meals, I order a Caramel Macchiato with one and was only told after I ordered that it was not available, I was asked three times if I wanted something else and every time I said, they told me it was not available, so I asked for a refund and had to wait ten minutes to be told I needed to wait longer. Service was terrible and long, so bad that one of the employees gave me a side eye and questioned why I wanted a refund, fries were cold and soggy and the ketchup and mustard that was supposed to be on my McDoubles had to have run away. Horrible customer service and horrible food quality.
Atmosphere: 1
Food: 1
Service: 1
This manager really cares about her team and customers. Was a great experience all around. Thank you
Atmosphere: 5
Food: 5
Service: 5
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