McDonald's
15700 Woods Edge Rd, Colonial Heights
(804) 524-9590
Recent Reviews
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In drive though waited 15 minutes to get my food. My order was taken wrong. They forgot my 2 orders of nuggets, one of my sandwiches was made wrong. No sauce in my bag. When I went in waited 5 additional minutes for service there were only 3 other customers in the restaurant. After addressing my issues had to wait 5 more minutes for them to remake the food. The man taking the drive through orders was rude. I am very disappointed in this location.
Atmosphere: 1
Food: 1
Service: 1
Make sure to check your food before leaving drive thru. They’re notorious for messing up your order.
Atmosphere: 2
Food: 3
Service: 1
Food was honestly mid and didn’t really hit the spot this time. We ordered two fish meals, a frappe, and two kids’ meals with apple juice. The kids did enjoy the surprise toys, which was a nice touch for my nephews.
The place was pretty busy, which might explain the service. The lady at the front was nice overall, but she came off a bit rude at moments or maybe she was just extra tired. Not a terrible experience, but not a memorable one either.
Note: Roughly an hour or two later, we made an unexpected gas station stop, turns out that fish sandwich made a very quick exit.
Atmosphere: 2
Food: 3
Service: 3
Went through drive through and my order was correct. Even after waiting a while for my food. The sandwiches were cold and made very messy. Ketchup outside of the sandwich and all over paper.
Food: 1
Service: 1
It's McDonald's
Atmosphere: 1
Food: 1
Service: 1
I waited for my food for 45 mins. I got two things… genuinely who runs this place
Atmosphere: 1
Food: 3
Service: 1
This is nitpicky i know, but communications and expectations matter.
We ordered at the kiosk and it said to take the number to the table and they would bring our food to us. 4 min later they are yelling our name from the counter.
We then realized we under ordered and put in a table side order. Again it said they would bring it to us and again it was waiting at the counter.
Nitpicky, yes! But if you aren't going to do what you say, change what you tell customers to expect.
Aside from this the service and food was as expected.
Atmosphere: 3
Food: 3
Service: 2
Slow as molasses. Not good customer service
Atmosphere: 1
Service: 1
They have a big ol sofa you can set and eat at i love it
Atmosphere: 5
Food: 4
Service: 4
My son and I were excited to order the new pink whip cream with our shakes!! The drinks were tasty 😋 however the presentation was fairly off. The restaurant was out of dome tops 😕 so we didn't get to enjoy the festivities 😒 no need to take a picture.
Atmosphere: 4
Food: 3
Service: 3
Restaurantji Recommends
Everything was good.
Atmosphere: 5
Food: 5
Service: 5
Saturday 10 am messing up everyone’s orders. Disgruntled workers. Need new management.
Atmosphere: 1
Food: 2
Service: 1
Food was not as good as other Macdonalds around
Awesome customer service 👏
Traveling North from North Carolina to New Jersey
It was just another Mc Donalds. Nothing special to report here.
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