Nori Japan

388 Southpark Cir, Colonial Heights
(804) 520-1393

Recent Reviews

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Krystal Revell-Koiner

Disappointed!! I'm not sure what the "beef" is but it definitely doesn't taste like beef. Not sure why "beef" and steak isn't the same smh Also, very oily! Disgustinggggh!!!

Food: 1

Ace aepps10

Today 08/12/2024 my bonus daughter accidentally left her shoes she just purchased from the mall at the counter of Nori Japan. Once realized we quickly went back to ask did they take the shoes that were left on their counter (asumming they would have placed them behind the counter like any normal worker would) and they laughed at her and said they did not have the shoes. I then went to Nori Japan to ask about her shoes being left in front of the register and the main cook and a young boy both laughed at me and said they did not have the shoes. I then went to security (who was no help at all) which led me to go back to Nori Japan again myself. Once I approached them they said “oh I have something for you” and gave my bonus daughter her shoes. I looked them dead in the face and said you just lied to my face. I opened the box and I see that they had opened the box and took the shoes out because they were placed upright in the box instead of sideway when you purchase the shoes. I was upset because they really were about to steal her shoes after they knew we accidentally left her shoes and lied to us in our face saying they did not have the shoes. Now I can’t trust them because they are willing to steal from a child, so no telling what they will do to my food. Hard pass!

Atmosphere: 1

Food: 1

Service: 1

stanleyj14

I am highly disappointed with Nori Japan. My daughter accidentally left sneakers on their counter, and to my surprise my daughters sneakers were taken by the staff. When confronted they attempted to lie advising that they do not have any shoes. It wasn't until a number of attempts did they confess to having the shoes. I will never trust this place with my business again. Eat here at your own risk. Shame on you for trying to steal from a high school student.

Atmosphere: 1

Food: 1

Service: 1

Ambeia Epps

Today 08/12/2024 my bonus daughter accidentally left her shoes she just purchased from the mall at the counter of Nori Japan. Once realized we quickly went back to ask did they take the shoes that were left on their counter (asumming they would have placed them behind the counter like any normal worker would) and they laughed at her and said they did not have the shoes. I then went to Nori Japan to ask about her shoes being left in front of the register and the main cook and a young boy both laughed at me and said they did not have the shoes. I then went to security (who was no help at all) which led me to go back to Nori Japan again myself. Once I approached them they said “oh I have something for you” and gave my bonus daughter her shoes. I looked them dead in the face and said you just lied to my face. I opened the box and I see that they had opened the box and took the shoes out because they were placed upright in the box instead of sideway when you purchase the shoes. I was upset because they really were about to steal her shoes after they knew we accidentally left her shoes and lied to us in our face saying they did not have the shoes. Now I can’t trust them because they are willing to steal from a child, so no telling what they will do to my food. Hard pass!

Atmosphere: 1

Food: 1

Service: 1

Play

Young boy at counter was rude and did not relay my order correctly to server preparing the food, even though he charged me for extra . I didn’t receive what I paid for I.e. extra chicken and when I inquired he lied and told me that the order was correct. Server said he could only make what he was told pointing to cashier. No manager on site. No one except cashier spoke English. I will not be going back

Atmosphere: 1

Food: 1

Service: 1

adon afom

I loved the service and the people working to bring my food were amazing and really nice! Would Recommend!

Atmosphere: 5

Food: 5

Service: 5

Sam Huang

The fried rice is not freshly fried, and none of the side dishes are very greasy. The salmon tastes okay and the amount added is very small. Very not worth $21

Atmosphere: 1

Food: 3

Service: 1

Phil P

Ordered the chicken and shrimp teriyaki which was great. Everything is made to order so it's definitely hot when you get it. I just wish they gave you more vegetables with it because they taste good too lol. It's inside the mall so the hours are a little different.

Parking: Mall parking

Wheelchair accessibility: Mall parking lot so plenty of spaces

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chicken Teriyaki

David Privette

Great food and service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Yum Yum Sauce, Chicken and Beef

Justice Countryman

The food was really good, and $13 for the salmon teriyaki isn't bad, given that I saved half of it for later. Definitely would recommend ?

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Yum Yum Sauce

Sally Johnson

The food was delicious and good services.

Atmosphere: 5

Food: 5

Service: 5

Stephen Johnson

Maybe worse than Panda, heavily oiled and low quality meats. I guess it would be good if your looking for something fast at a low price.

Tina lowery

I'm going to start by saying I live pretty close so I come here at least once a week. Last week I place an order for beef hibachi with fried rice, when I get home I had white rice. I called and was told they will write my name down so, next time I come they'll just give me fried rice no charge. So today I go order chicken and beef the lady asked me if I wanted fried rice I expressed to her, I was told my name would be written down to get fried rice without the up charge. At first it was 12 something , I gave her my card and noticed my receipt say 13.57. So I asked the lady why did it go up? she said because, I charged you for fried rice, Maybe we can give it to you for free next time. one how do you choose to charge me for fried rice without expressing that to me first and let me choose on what I want to pay for. Also how can you ensure you're going to give it to me for free next time,when you couldn't even honor it this time. Just imagine how many times they have done this to people- charge without noticed. ...Please Beware. Also she never check to see if my name was written down.

Waheed Adegbite

Was passing through and needed something fairly quick and hopefully good to eat. Thankfully this actually was good! Tastes good and pretty good portion sizes (and I like to eat). I got the chicken and shrimp teriyaki with fried rice veggies and some yum yum sauce. Would definitely come back if passing through that side of town.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Yum Yum Sauce, Fried Rice with Veggie, Teriyaki Shrimp and Japanese Noodles, Chicken Teriyaki

K W

Everything is delicious

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