I do not recommend this restaurant we got our food before our appetizer and the steak came out cold and for as much as it costs they only have a 7oz steak for 16$ they ran out of pretty much everything on a Saturday night before a rush when it wasn't even busy and we kept having to ask for the things we are paying for time after time.
Liz Ann Russell
Love this place. My only down would be ..I dont think bartenders should engage in condoning any political side or negativity. There are other customers and they may not agree with you.
We were seated immediately even though they were very busy. The Trash Can cocktail was great and the seafood platter was delicious . The dry rub wings were great as well with the home cut fries.
Excellent family atmosphere, delicious food, excellent service
Atmosphere: 5
Food: 5
Service: 5
Casie Bordelon
Great place to eat, lots of tvs to watch a game. And the food here is delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Baby Back Ribs
Sheila James-Motley
I asked for my steak to be well done i had to come home and simmer it well done like I asked. It pays to eat in that way you can check your food for accuracy.
We ate there on Saturday 11/9 around 4pm. We were a party of six and got sat immediately since they weren't busy yet. Everything started off great. Harleigh our server came and took our drink orders and then returned and took our entree orders. After that it all went downhill.. We had a very pleasant man serve us our food. He was an older man with an Averett University shirt on. He was the one that made the dining experience pleasant and we only saw him when he ran our food to us.. Harleigh finally appears and asks "Everyone ok?" After that the next time we saw her she was handing our bills to us. No pre-bussing, drink refills, how's your food taste? Nothing! We flagged her down for boxes and 3 sodas to go.. We once again never saw her. I went to the host station asking if I could pay up here because Harleigh sucks.. yes I never act like that as I am a server also. They explained they can't do that there which was fine, but one petite blond girl looks at me and says we are busy.! No it wasn't busy yet. It was just now 5pm the dinner rush hadn't started. I asked her how many tables Harleigh had and she responded 4. For the volume of guests that were there right now four tables shouldn't have been an issue. Another server who was very helpful came up and ran our cards for us. Harleigh brings our cards and receipts back to the table for us and tells us to have a good evening. I observed during our meal that she wasn't to be seen anywhere in the restaurant. It wasn't busy so you could see all around the restaurant. I did observe a younger petite blond girl with a ponytail and green shirt working the high tops beside the bar in front of the server station who did a fantastic job! She was observed at her tables numerous times, interacting, pre-bussing.. This girl put Harleigh too shame.. We will return because we enjoy eating there just hope never to get such horrible service next time...
Atmosphere: 5
Food: 5
Service: 1
Mark Horath
Wasn't happy with the Buffalo wrap was asked if I wanted it mild or hot I said hot It was only mild asked for hot sauce to make it the way I wanted it
Atmosphere: 5
Food: 2
Service: 5
Janice Kidd
I previously left a review of Kickback Jack's that praised their service and food. Unfortunately, after the service we had tonight, I have to edit this review. We had a party of 7 on a Saturday night. We ordered 2 appetizers, and one came out quickly. The other came out about 10-15 minutes later. We then waited on our entrees. Sierra was our server, but several waitresses chipped in with helping bring the food out. Our meals were not brought out at the same time. One in our party had finished her food by the time the waitress came around and was reminded that she still needed one of her sides. My water was empty and not refilled one time. Unfortunately, the service was very poor for many reasons. The waitress came by, and I asked if we could get our bills. She then came back and asked each of us what we had to eat. After that, I watched her ring up other people. She then came back to our table and told us she would have to take our payments at the front. We went up to the front and started to pay. She asked us what each of us had to eat again. After 3 of us had paid, another employee came up and looked at the receipts and what I am assuming were the tips that were left. She said 'ain't that some shit'. Then she looked at us and had an 'uh oh' moment when she realized that we were part of that group of 7. We proceeded to finish paying and left. I will say that my husband's bill and mine was $60 and we left a $10 tip, which was more than what was earned, in my opinion. To the manager of this establishment, I would highly suggest speaking with the employees about professionalism and what they should be saying in front of guests.
Atmosphere: 5
Food: 5
Service: 1
Angela Pacileo
Went for Monday night Football and loved the atmosphere, staff and food. Will definitely visit again!
Atmosphere: 5
Food: 5
Service: 5
Grover Gleep
Staff friendly and helpful. Turkey on flatbread was delicious.
I do not recommend this restaurant we got our food before our appetizer and the steak came out cold and for as much as it costs they only have a 7oz steak for 16$ they ran out of pretty much everything on a Saturday night before a rush when it wasn't even busy and we kept having to ask for the things we are paying for time after time.
Love this place. My only down would be ..I dont think bartenders should engage in condoning any political side or negativity. There are other customers and they may not agree with you.
Atmosphere: 5
Food: 5
Service: 3
A very comfortable place to enjoy with friends
Atmosphere: 5
Food: 5
Service: 5
New Garden is the spot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Wings 20, Seafood Platter
Was good!
Atmosphere: 3
Food: 4
Service: 4
We were seated immediately even though they were very busy. The Trash Can cocktail was great and the seafood platter was delicious . The dry rub wings were great as well with the home cut fries.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Grilled Wings 20, Seafood Platter
Excellent family atmosphere, delicious food, excellent service
Atmosphere: 5
Food: 5
Service: 5
Great place to eat, lots of tvs to watch a game. And the food here is delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Baby Back Ribs
I asked for my steak to be well done i had to come home and simmer it well done like I asked. It pays to eat in that way you can check your food for accuracy.
Atmosphere: 5
Food: 2
Service: 4
Food was awesome staff was great
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Carnivore Pizza, Grilled Buffalo Wings, Cheeseburger and Fresh Cut Fries
Restaurantji Recommends
We ate there on Saturday 11/9 around 4pm. We were a party of six and got sat immediately since they weren't busy yet. Everything started off great. Harleigh our server came and took our drink orders and then returned and took our entree orders. After that it all went downhill.. We had a very pleasant man serve us our food. He was an older man with an Averett University shirt on. He was the one that made the dining experience pleasant and we only saw him when he ran our food to us.. Harleigh finally appears and asks "Everyone ok?" After that the next time we saw her she was handing our bills to us. No pre-bussing, drink refills, how's your food taste? Nothing! We flagged her down for boxes and 3 sodas to go.. We once again never saw her. I went to the host station asking if I could pay up here because Harleigh sucks.. yes I never act like that as I am a server also. They explained they can't do that there which was fine, but one petite blond girl looks at me and says we are busy.! No it wasn't busy yet. It was just now 5pm the dinner rush hadn't started. I asked her how many tables Harleigh had and she responded 4. For the volume of guests that were there right now four tables shouldn't have been an issue. Another server who was very helpful came up and ran our cards for us. Harleigh brings our cards and receipts back to the table for us and tells us to have a good evening. I observed during our meal that she wasn't to be seen anywhere in the restaurant. It wasn't busy so you could see all around the restaurant. I did observe a younger petite blond girl with a ponytail and green shirt working the high tops beside the bar in front of the server station who did a fantastic job! She was observed at her tables numerous times, interacting, pre-bussing.. This girl put Harleigh too shame.. We will return because we enjoy eating there just hope never to get such horrible service next time...
Atmosphere: 5
Food: 5
Service: 1
Wasn't happy with the Buffalo wrap was asked if I wanted it mild or hot I said hot It was only mild asked for hot sauce to make it the way I wanted it
Atmosphere: 5
Food: 2
Service: 5
I previously left a review of Kickback Jack's that praised their service and food. Unfortunately, after the service we had tonight, I have to edit this review. We had a party of 7 on a Saturday night. We ordered 2 appetizers, and one came out quickly. The other came out about 10-15 minutes later. We then waited on our entrees. Sierra was our server, but several waitresses chipped in with helping bring the food out. Our meals were not brought out at the same time. One in our party had finished her food by the time the waitress came around and was reminded that she still needed one of her sides. My water was empty and not refilled one time. Unfortunately, the service was very poor for many reasons. The waitress came by, and I asked if we could get our bills. She then came back and asked each of us what we had to eat. After that, I watched her ring up other people. She then came back to our table and told us she would have to take our payments at the front. We went up to the front and started to pay. She asked us what each of us had to eat again. After 3 of us had paid, another employee came up and looked at the receipts and what I am assuming were the tips that were left. She said 'ain't that some shit'. Then she looked at us and had an 'uh oh' moment when she realized that we were part of that group of 7. We proceeded to finish paying and left. I will say that my husband's bill and mine was $60 and we left a $10 tip, which was more than what was earned, in my opinion. To the manager of this establishment, I would highly suggest speaking with the employees about professionalism and what they should be saying in front of guests.
Atmosphere: 5
Food: 5
Service: 1
Went for Monday night Football and loved the atmosphere, staff and food. Will definitely visit again!
Atmosphere: 5
Food: 5
Service: 5
Staff friendly and helpful. Turkey on flatbread was delicious.
Atmosphere: 5
Food: 5
Service: 5
Loading...