McDonald's
348 Old Riverside Dr, Danville
(434) 228-7270
Recent Reviews
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Very busy, very fast service. So, food was hot and freah
Food: 5
Service: 5
The lady that took my order was beyond rude.Very very bad customer service.
Atmosphere: 1
Food: 1
Service: 1
Mcdouble meal was all fresh and hot. 5 cars in front of me, less than 5 minutes wait and I had my food pulling away. Cashier was friendly and great attitude. Double drive thru as well. Just visited again. Line went quick and got Merry Christmas back after I said it. Great meal, fresh n hot.
Atmosphere: 5
Food: 5
Service: 5
I called to check on a meal that my grandson wanted and spoke with Cynthia. She went above and beyond to be helpful and her professionalism and customer service were amazing. McDonald’s is blessed to have her
Atmosphere: 5
Food: 5
Service: 5
Service is horrible
Food subpar
Priced over the top
And anyone co
Anyone coming inside to eat has to wait for their main priority to be taken care of, which is drive thru. I just waited 22 mins for a value meal and a happy meal as i watched the employees focus on drive thru customers. I’m done with McDonald’s
Atmosphere: 1
Food: 2
Service: 1
Between drive-through and actually getting my two regular coffees, it took over 10 minutes! I have seen fleas fall off of a dog faster than these people move. It should never take that long for a customer to get a simple order. I don’t know if it’s management bringing down the morale and training of the employees or what I got asked to pull around because they were brewing my coffee and I sat there for almost 5 minutes. I had to go in and ask for the coffee and it was sitting right there on the counter. And when I came in, I heard the manager say “how much longer is it going to last” and it was evident she was complaining about how busy they were. You work in food service and just like many other services, it’s going to last forever as long as you work in it. Customers do not want to hear that. And if y’all want to be done so much quicker then speed it up and get your orders right and customers will be gone. And there were other people in there that had been waiting and were frustrated as well and they were expressing that when I started talking about my coffee. Something is not right at this restaurant and I would guarantee you it comes down to training. Get it together. Oh, and I used to work at this very same McDonald’s almost 25 years ago and it was not like this.
Service: 1
Placed a mobile order went through the drive through to pick up lady said she gave out my food and had me pull to pickup 6 had to wait a extra 25 and more (cuz I’m still sitting here waiting) min for them to cook my burritos and hash brown .
Yes I appreciate it being fresh but in all honesty what was the point in me ordering ahead I thank I would of came out quicker if I went through the drive through and placed my order like everyone else did .
Atmosphere: 1
Food: 1
Service: 1
Much better than the other local McDonald's. I just stopped for some lattes after a doctor's appointment but they were prompt to make them and were made well.
Always shorting food and something is always broke. Can't tell you how many times we have went home with a whole meal missing, or the frappe machine broke and they want to substitute with a cheaper item. If a machine is broke or being serviced they shouldn't let you order it in the app.
Atmosphere: 1
Food: 3
Service: 1
The iced coffee I ordered online took over 20 min to get and I had to ask because my number disappeared from the screen entirely. They were really busy and it's tough. Sometimes it is easier to get the small orders out of the way. They were trying, I just suggest the drive thru over the counter pickup at this location. They were really trying though.
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Went here again didn't give me all my food.went back inside still didn't give me everything and they acted like i.took a French fry never again
Atmosphere: 1
Food: 1
Service: 1
The girl did not know what a chicken wrap was. I asked her what kind of wraps they do have she said she didn't know. Ask for a macchiato she said they didn't make them there. I ended up getting a lemonade. Lousy experience
Atmosphere: 3
Service: 2
No more poison
Atmosphere: 1
Food: 1
Service: 1
Came through drive through and got a large drink and lady at first window (Keisha) felt bad how long we had to wait and bought my drink for me. Good to know there’s still good people in this world🥰
Atmosphere: 5
Food: 5
Service: 5
Service was a bit slow, but dang them fresh double cheeseburgers were 🔥
Atmosphere: 3
Food: 5
Service: 4
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