They get my order wrong more often than they get it right, especially if I have more than one item on the order
Lizza Fitzgerald
I ordered in the drive thru they acted like they couldn’t hear me and kept asking me to repeat myself in a certain tone but I’m keeping my cool I asked for a spicy deluxe and the food was warm 6/10. But when I checked my bag they forgot my sauces so I backed up and asked nicely and on top of that I was the only one there .. I asked the white girl with black hair and black glasses for my sauces and she just closed the window and I peeped her facial expression, another young man handed me the sauces (I did payed for them bc I don’t mind) . But they handed me so many packs of mayo tryna be funny .. and when I left she made another face at me . These people attitudes stay on negative
Atmosphere: 1
Food: 3
Service: 1
Leigh Moore
Poor management at this location.
Atmosphere: 1
Food: 2
Service: 1
John Jasko
I recently stopped by the McDonald's location on Riverside, and I have to say, my experience was excellent. The food was fantastic; the Steak and Egg Biscuit I ordered was hot, fresh, and perfectly prepared—a solid start to my day. What really stood out was the customer service. They informed me they were out of the Frappe I initially wanted, but the employee was quick to offer a generous solution, providing a large Iced Coffee in its place. This kind of thoughtful, proactive service is exactly what keeps me coming back. The team here is efficient and clearly focused on customer satisfaction. Highly recommend this McDonald's!
Atmosphere: 5
Food: 5
Service: 5
toby Robertson
Please get more workers in store. Waited 20 mins before order was taking. If you go in drive thru it's faster but not much they take your order and take your money and pull you down. This is not a fast food restaurant this is hope you get your food
L Brooks
Without a doubt the worst ran place in danville. Been in the drive thru for 25 mins. Management sucks. 10/13/26. 12:29pm
Ivey
It was great pretty busy at lunch time but still got my food in a timely manner!! I also loved the idea of the monopoly McDonald’s rewards.💵
Atmosphere: 4
Food: 4
Service: 5
Jami Edwards
John and his team were on point tonight
Atmosphere: 5
Food: 5
Service: 5
Life Of Nyaa
i asked for no ketchup on my burger & there’s ketchup on it, & also i asked for no ice in my drink & it’s like they put extra in there, & when i went in there to pick up my order the employees were just staring at me not doing anything. they don’t have good customer service.
Atmosphere: 1
Food: 1
Service: 1
Jeff Chandler
Went in this morning to the counter and a employee came out and asked me did I want to place a order and I said yeah, he then took me over to the kiosk and going to teach me how to use that and I said Iam not fooling with that thing and left...I don't plan on using that kiosk because employees are supposed to wash their hands but anybody comes off the street and uses this thing and I don't want to work for McDonalds...besides there is Hardee's Burger King Biscuitville just down the street. Then they email me for more information and don't provide a case number so it looks like they are addressing this...Phoneys
I order a large sweet tea with my food through door dash and this is what I received . Yall sorry for this . Thanks for ruining my meal .
A Eanes
Everyone was very nice. We were pulled up, to wait for our mobile order. The chicken nuggets with sweet and sour sauce were good. The regular cheeseburgers barely had meat on them and the buns were dry. The fish sandwich was horrible. The fish itself was like cardboard. Unfortunately, most of it was thrown away. 😩
They get my order wrong more often than they get it right, especially if I have more than one item on the order
I ordered in the drive thru they acted like they couldn’t hear me and kept asking me to repeat myself in a certain tone but I’m keeping my cool I asked for a spicy deluxe and the food was warm 6/10. But when I checked my bag they forgot my sauces so I backed up and asked nicely and on top of that I was the only one there .. I asked the white girl with black hair and black glasses for my sauces and she just closed the window and I peeped her facial expression, another young man handed me the sauces (I did payed for them bc I don’t mind) . But they handed me so many packs of mayo tryna be funny .. and when I left she made another face at me . These people attitudes stay on negative
Atmosphere: 1
Food: 3
Service: 1
Poor management at this location.
Atmosphere: 1
Food: 2
Service: 1
I recently stopped by the McDonald's location on Riverside, and I have to say, my experience was excellent. The food was fantastic; the Steak and Egg Biscuit I ordered was hot, fresh, and perfectly prepared—a solid start to my day.
What really stood out was the customer service. They informed me they were out of the Frappe I initially wanted, but the employee was quick to offer a generous solution, providing a large Iced Coffee in its place. This kind of thoughtful, proactive service is exactly what keeps me coming back.
The team here is efficient and clearly focused on customer satisfaction. Highly recommend this McDonald's!
Atmosphere: 5
Food: 5
Service: 5
Please get more workers in store. Waited 20 mins before order was taking. If you go in drive thru it's faster but not much they take your order and take your money and pull you down. This is not a fast food restaurant this is hope you get your food
Without a doubt the worst ran place in danville. Been in the drive thru for 25 mins. Management sucks. 10/13/26. 12:29pm
It was great pretty busy at lunch time but still got my food in a timely manner!! I also loved the idea of the monopoly McDonald’s rewards.💵
Atmosphere: 4
Food: 4
Service: 5
John and his team were on point tonight
Atmosphere: 5
Food: 5
Service: 5
i asked for no ketchup on my burger & there’s ketchup on it, & also i asked for no ice in my drink & it’s like they put extra in there, & when i went in there to pick up my order the employees were just staring at me not doing anything. they don’t have good customer service.
Atmosphere: 1
Food: 1
Service: 1
Went in this morning to the counter and a employee came out and asked me did I want to place a order and I said yeah, he then took me over to the kiosk and going to teach me how to use that and I said Iam not fooling with that thing and left...I don't plan on using that kiosk because employees are supposed to wash their hands but anybody comes off the street and uses this thing and I don't want to work for McDonalds...besides there is Hardee's Burger King Biscuitville just down the street. Then they email me for more information and don't provide a case number so it looks like they are addressing this...Phoneys
Service: 1
Restaurantji Recommends
I order a large sweet tea with my food through door dash and this is what I received . Yall sorry for this . Thanks for ruining my meal .
Everyone was very nice. We were pulled up, to wait for our mobile order. The chicken nuggets with sweet and sour sauce were good. The regular cheeseburgers barely had meat on them and the buns were dry. The fish sandwich was horrible. The fish itself was like cardboard. Unfortunately, most of it was thrown away. 😩
Atmosphere: 5
Food: 2
Service: 4
Cashier was nice
Atmosphere: 4
Food: 4
Service: 4
Fast food
Atmosphere: 1
Food: 1
Service: 1
The food was disgusting.
Atmosphere: 1
Food: 1
Service: 2
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