Its nothing like it was back in the late 90s and early 00s
Atmosphere: 1
Food: 2
Service: 2
Allen Barclay
Unsure why this place is downvoted so heavily. In from out of town for work and a craving a pie. Everywhere around Danville sends to be downvoted harshly. I got there late, food was still hot, larger gentleman gave me a hearty welcome when I wake in the door, what more can you ask? Place is located kind of odd off of a dead strip mall.
Atmosphere: 3
Food: 4
Service: 5
Moni Fitz
My favorite pizza place! Best in the city even when they messed up sometimes they make sure to correct it and try to make the customer happy.
Atmosphere: 5
Food: 5
Service: 5
Nia C
The location is in a bit of a weird spot but the wings were great and cooked to perfection. The staff was great to.
Atmosphere: 3
Food: 4
Service: 4
Darla McBride
Papa John's has always been my favorite "franchise" pizza; even if it costs a little more. However, since moving to Danville, I'm not a fan. I typically pick up & the store is always freezing cold which makes the hot pizza freezing cold. The garlic butter is a solid brick that when you take it home, you have to thaw it out. And every time, the pizza is RAW & the bread sticks are RAW! The wings are undercooked & are tiny! I've called to complain & I've been told it was cold because I took too long to get to the store. I live 2 miles away & order online. As soon as it shows it's in the oven, I leave my house & I arrive before it says it's done. Management doesn't seem to concerned about complaints.
Atmosphere: 2
Food: 2
Service: 2
Rod Fitz
I don't know what happened to Papa John's. They used to be the best fast food chain pizza joint. Now, I would rather visit a family owed pizza joint. Trust me way better.
Food: 2
Service: 3
Natashia Vargo
I come in at least twice a week, pizza is always great, the people who work there are usually friendly, but there is a cashier that is never friendly, huge attitude, and always treats everyone like them coming in is a problem to her. Beware if you go in, shes got long braids right now, and glasses, but her most recognizable characteristic is her snarl toward customers.
Atmosphere: 3
Food: 5
Service: 1
Katie Beauchaine
When I asked how long it would be after waiting for 25 min one girl ignored me so I asked for a refund. They first were trying to tell me no and that my pizza would be ready soon. I had to ask several times to give me a refund and the girl cursed at me while the manager is standing next to her. Her excuse was they are busy. Clearly which is why I waited 25 min, but when the girl looked at me and ignored me for asking how much longer it would be that’s plain rude and disrespectful.
Bob C
Chewiest, undercooked thin crust pizza I’ve ever received. App notification that order was ready along with text. Order was not ready. Person in front upset her food delivery from Sonic was not her own. Wings also undercooked and several were almost meatless. I never expect much and expect fatty wings but expect more than I received for an expensive small meal. I’ve ordered here many times. Perhaps my last today.
The food was adequate, the store is nasty, and the customer service is horrific. I ordered over the phone and told them I had a coupon and how much it was for. When I pick it up the person seemingly doesn't know how to operate the cash register or enter a coupon. She just charges me whatever she likes. When I saw the receipt and returned to asked why I wasn't charged the price on coupon the hateful manager starts muttering under her breath with a nasty demeanor while she attempts to give me a refund. Then she proceeds to start telling me that I got a discount off the regular menu price (just not the price on the coupon that they mailed to me) and that I should be happy, before inevitably telling me to "get out ma sto". This is the most unprofessional staff and manager I have ever seen. The person who should be reprimanded is the hiring manager that hired this group of shady scumbags to run this business. I will never return.
Service: 1
Rodney Deason
Just not crazy about this pizza
Atmosphere: 3
Food: 3
Service: 5
vincent wiles
Why does Papa Johns advertise specials when you go to place an order for the special you find out you have to spend $20 if you want to get the $12 advertised special? Sounds like a con game to me.
Its nothing like it was back in the late 90s and early 00s
Atmosphere: 1
Food: 2
Service: 2
Unsure why this place is downvoted so heavily. In from out of town for work and a craving a pie. Everywhere around Danville sends to be downvoted harshly. I got there late, food was still hot, larger gentleman gave me a hearty welcome when I wake in the door, what more can you ask? Place is located kind of odd off of a dead strip mall.
Atmosphere: 3
Food: 4
Service: 5
My favorite pizza place! Best in the city even when they messed up sometimes they make sure to correct it and try to make the customer happy.
Atmosphere: 5
Food: 5
Service: 5
The location is in a bit of a weird spot but the wings were great and cooked to perfection. The staff was great to.
Atmosphere: 3
Food: 4
Service: 4
Papa John's has always been my favorite "franchise" pizza; even if it costs a little more. However, since moving to Danville, I'm not a fan. I typically pick up & the store is always freezing cold which makes the hot pizza freezing cold. The garlic butter is a solid brick that when you take it home, you have to thaw it out. And every time, the pizza is RAW & the bread sticks are RAW! The wings are undercooked & are tiny! I've called to complain & I've been told it was cold because I took too long to get to the store. I live 2 miles away & order online. As soon as it shows it's in the oven, I leave my house & I arrive before it says it's done. Management doesn't seem to concerned about complaints.
Atmosphere: 2
Food: 2
Service: 2
I don't know what happened to Papa John's. They used to be the best fast food chain pizza joint. Now, I would rather visit a family owed pizza joint. Trust me way better.
Food: 2
Service: 3
I come in at least twice a week, pizza is always great, the people who work there are usually friendly, but there is a cashier that is never friendly, huge attitude, and always treats everyone like them coming in is a problem to her. Beware if you go in, shes got long braids right now, and glasses, but her most recognizable characteristic is her snarl toward customers.
Atmosphere: 3
Food: 5
Service: 1
When I asked how long it would be after waiting for 25 min one girl ignored me so I asked for a refund. They first were trying to tell me no and that my pizza would be ready soon. I had to ask several times to give me a refund and the girl cursed at me while the manager is standing next to her. Her excuse was they are busy. Clearly which is why I waited 25 min, but when the girl looked at me and ignored me for asking how much longer it would be that’s plain rude and disrespectful.
Chewiest, undercooked thin crust pizza I’ve ever received. App notification that order was ready along with text. Order was not ready. Person in front upset her food delivery from Sonic was not her own. Wings also undercooked and several were almost meatless. I never expect much and expect fatty wings but expect more than I received for an expensive small meal. I’ve ordered here many times. Perhaps my last today.
Atmosphere: 1
Food: 1
Service: 1
Delicious pizza, but very expensive!!
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Staff is very unprofessional and rude
Service: 1
The food was adequate, the store is nasty, and the customer service is horrific. I ordered over the phone and told them I had a coupon and how much it was for. When I pick it up the person seemingly doesn't know how to operate the cash register or enter a coupon. She just charges me whatever she likes. When I saw the receipt and returned to asked why I wasn't charged the price on coupon the hateful manager starts muttering under her breath with a nasty demeanor while she attempts to give me a refund. Then she proceeds to start telling me that I got a discount off the regular menu price (just not the price on the coupon that they mailed to me) and that I should be happy, before inevitably telling me to "get out ma sto". This is the most unprofessional staff and manager I have ever seen. The person who should be reprimanded is the hiring manager that hired this group of shady scumbags to run this business. I will never return.
Service: 1
Just not crazy about this pizza
Atmosphere: 3
Food: 3
Service: 5
Why does Papa Johns advertise specials when you go to place an order for the special you find out you have to spend $20 if you want to get the $12 advertised special? Sounds like a con game to me.
Very good pizza
Atmosphere: 5
Food: 5
Service: 5
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