Chipotle Mexican Grill

Dirty at a not busy time. Team seemed annoyed they had to do build bowls. Had no issues, just normal order, no line.

Atmosphere: 3

Food: 4

Service: 1

My boyfriend was charged 15 dollars for cheese on a tortilla and I was charged 15 for a small bowl of chicken and cheese. This is ridiculous that they don’t offer a different price for people who are getting close to nothing in their order due to dietary restrictions. Also the staff was just rude when we tried to ask them a question about it.

Dietary restrictions: They have no compassion for people with dietary restrictions. They laughed at our requests when ordering which was very insensitive.

Service: 1

Super small portions and when you ask for a little more like they say you could do, they get upset

Atmosphere: 1

Food: 1

Service: 1

The manager at Dulles Chipotle is beautiful, the one from Sunday night.

Atmosphere: 5

Food: 5

Service: 5

I'm leaving this negative review so that this store can improve. I ordered a chicken burrito with no beans, but they put so much black beans in it that it tasted like bean burrito. Also, like many have mentioned in the reviews there were hardly any chicken in it. This place is going to lose lots of customers and many are not going to return if they continue to do this.

Atmosphere: 3

Food: 1

Service: 3

I actually haven't eaten the food yet, but I'm pretty appalled at the customer experience I just had. I felt like a commodity, not a customer, y'all have taken "efficiency" too far, 1. There were no signs showing where to order, so I stood in the wrong place while 3 more costumers cane in the door and got in line in front of me, was never asked if I needed help, just ignored me till I asked where we're supposed to order.

2. I finally made my order and I was ZIPPED through the assembly line and had questions mumbled at me where I had to repeatedly ask what was said.
3. When I was given my meal, I was basically shooed or the door, and I said I need a receipt, and she started flatly "in the bag" and shooed some more.....

Maybe some folks like this atmosphere, not me, I prefer a personal touch, it's expensive to eat out, and I expect better treatment if I'm going t to spend my money there..... I will not be returning.

Atmosphere: 2

Food: 4

Service: 2

They served meat that has a lot of fat.

Last week I went to this location got a bowl was amazed on how little chicken they put in my bowl I literally counted about 6 small peaces of chicken . Today I go to the place again and see it happen all over again . I’m not gonna pull out my phone and record like all these people on the internet but what’s going on with this . I mean my lunch cost $18 everytime why am I getting so little and based on these reviews why aren’t the managers doing anything about it .

Atmosphere: 1

Food: 1

Service: 1

Second time going here and protein portions are SUPER small. Not going here again.

Atmosphere: 2

Food: 1

Service: 3

Recommended dishes: Guacamole, Burrito Bowl

Poor customer service. Those ladies are so rude.

Terrihle service

I just got chipotle for dinner and after eating half of my bowl there was a pincher bug moving under my lettuce. Disgusting and unsanitary.

Felt rushed. I wasn’t even half way in the store before being asked what I wanted. By the time I got to the counter I was already at the toppings. I appreciate the speed but not when I’m being asked “what else” without finishing my sentences lol.

Atmosphere: 2

Food: 4

Service: 1

Pleasant day.
Lots of things to do, the food is not good, but the atmosphere is really nice

Kid-friendliness: Very good for children

Atmosphere: 5

Food: 3

Service: 4

Last time coming here trash portions and scoops, never again

Atmosphere: 1

Food: 2

Service: 1