The Cheesecake Factory

Sunday brunch. Delicious. Although I thought the apple crisp looked more like jelly and there wasn’t enough crisp otherwise the rest of the food was delicious.

Atmosphere: 5

Food: 5

Service: 5

I had a very disappointing experience at The Cheesecake Factory. The food took an unusually long time to arrive, and when it finally did, it was cold. When I informed the waiter about the issue, he laughed and dismissively said he had no control over what happens in the kitchen. This lack of professionalism was incredibly frustrating.

To make matters worse, our order was incomplete—they forgot to bring the side of mashed potatoes we ordered. However, we were still charged full price for the meal. The waiter didn’t acknowledge the mistake or offer any resolution. On top of everything, he never introduced himself, leaving us unsure of who to approach for help.

The poor service and inattentiveness, combined with the disappointing food quality, made this an experience I wouldn’t recommend.

Atmosphere: 2

Food: 2

Service: 1

Once we got seated it took us 20 minutes to get drinks and an hour after us waiting for the food we asked the manager.. once the food came out after waiting over an hour it had missing plates and we were told they didn’t make it do you still want it.. the manager did not come back to check which is probably why the servers don’t care.

Service: 1

Chuck E Cheese has a better beer selection than this place.

We order the. Cheesecake to go. It is always delicious

Food: 5

Recommended dishes: Lemon Raspberry Cheesecake

The second time I visited The Cheesecake Factory in the whole of Washington. This was a much better experience than the one I had in the city.

Firstly, the staff were very friendly and helpful. When we were about to leave, we asked to take out the bread rolls that we couldn’t finish. Instead, our waitress (sorry, I forgot her name, but she’s very tall and was training a trainee at the same time) offered to give us fresh bread rolls.

Secondly, the food was the same. This time, my friend and I decided to share a plate together and we still couldn’t finish 😅 think because our Asian stomachs are not used to the big portions 😂

Overall, it was a very pleasant experience. Would love to dine in the restaurant again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesecakes

I love their meatloaf dinner and Monte Cristo. Bennigan's had the ultimate BEST Monte Cristo, but they're sadly gone! CF's Monte Cristo is more a breakfast sandwich, but still really great. Just wish you could get it at other times besides just Sat/Sun brunch menu.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesecakes, Orange Chicken

I recommend reserving online because it gets quite packed but once you’re in the staff is friendly and quick. They’ll point make sure you’ve got plenty of water and are knowledgeable on recommendations. The food is good as usual and the cake even better. Great location.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesecakes, Burger

This place is an absolute joke. 25 minutes to get drinks and 1 hour total to receive food. Then the pasta carbonara had no flavor. Chicken was canned and heated in the microwave so it was nice and chewy for our enjoyment. $100 bill for a $10 dollar meal. Wish I could give 0 stars. Maybe they could think about other people’s time and needs in the restaurant but they were concentrating on to go orders. Save your money and time by not stopping in here.

Atmosphere: 1

Food: 1

Service: 1

Great place to share small plates and appetizers. Of course the desserts are awesome

Atmosphere: 5

Food: 5

Service: 4

Wow, this was a huge disappointment. It actually started out ok. Got to our seats and got the menus and then ordered drinks. Waitress came back and asked us if we were ready to order or if we wanted to order an appetizer first. We said an appetizer first then she came back a minute later asking us if we were ready to order our entrees. Like what is the rush? Appetizer came and we still had not received our drinks (a soda and a water). No bread given and I had to ask for it. We got our entrees and had to ask the guy who brought out our food (not our Waitress) to check on the drinks that had been ordered first. We also had to ask for napkins because we had none. He came back with the little tiny ones you put a glass on top and said that's all they had. Meanwhile I had seen people around us with actual napkins. We had our food and our Waitress never came by to check on us until we were done and wanting a box and the check. For how much you pay at this place, I'd expect way better service. My girlfriend and I walked out just shocked. It wasn't packed either.
2 sodas, and appetizer, and 2 entrees came out to over 100 dollars. Like what? Will not be coming back. At least to this location.

Atmosphere: 3

Food: 3

Service: 2

I came here for my bday and it was wonderful the food was really good and so was the service you have to try the pineapple cherry lime drink

Atmosphere: 5

Food: 5

Service: 5

The breakfast Monte Cristo was delicious

Atmosphere: 4

Food: 5

Service: 5

Made a Reservation at 6:30, came a few minutes early and wasn’t seated for a while after my reservation, even worse they took my favorite meal off the menu (factory burrito ) and then service was rude she had a attitude she sat other ppl who came in after us first and took there order first. our food even tho we ordered the same thing as them took 20 minutes longer came separate and they tossed the plate at my girlfriend we were treated fairly poorly during this occasion and my girlfriend was excited because she’s never been too cheese cake factory and I hyped it up…… prolly won’t do that again didn’t leave a good tip at all.

Atmosphere: 1

Food: 1

Service: 1

Very small place. Smallest cheesecake factory in fact I have been to. Bread was stale and shrimp and chicken overcooked. Horrible mini crab cakes..

Atmosphere: 3

Food: 2

Service: 4