Dunkin'

17020 Richmond Hwy Suite 109, Dumfries
(703) 221-7947

Recent Reviews

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Hazel Aragon

Lemme tell you I done lived a long time, seen a whole lot, tasted a whole lot but that cookie butter latte? Lawd have mercy 😩☕️🔥 That right there is a blessing. Soon as that smell hits my nose, I feel like my knees stop hurting for a second. It’s warm, it’s sweet, it’s smooth… tastes like peace and quiet on a Sunday morning. Mm-hmm 😌✨But listen here… that young man Tobe? Now that’s a good boy right there 👀. Polite, respectful, always got that humble smile. You don’t see young folks like that too often no more. He got good energy the type that make you nod your head and say, “Mm, somebody raised you right.” 😌

Atmosphere: 5

Food: 5

Service: 5

Christopher Dempsey

The best crew

Atmosphere: 5

Food: 5

Service: 5

Quadiah Mitchell

Jeffrey is wonderful I really like him very kind person and patience. He gets the order right everytime and he’s clean . Hopefully he stays

Food: 4

Service: 5

Fer Sal

I've been here atleast 10 times and not one single time has my order ever been correct. If I didnt live 3 minutes away I wouldn't keep putting up with the guaranteed errors. Drinks and food being made wrong, reminding staff to put on gloves when grabbing donuts. I think the extra 10 minute drive for the next location might be the move from now on when I need that dunkin fix.

Atmosphere: 1

Food: 1

Service: 1

Angel

Waited 35 minutes for this amount of bacon, and they messed up on our drinks THREE times.. We were very polite about everything because I thought they were just understaffed but these two girls ordered way after us and got their drinks within 5 minutes. This location sucks. Our cashier was Natasha

Michael Little

Really bad service for walk in this morning, never got my coffee and waited 20 minutes for two wraps. The guy handing out drinks wasn't talking to anyone or announcing numbers, very disorganized.

Service: 1

Yali

Average wait time foe drive through is 10-15 mins. That says a lot.

Food: 3

Service: 5

Aaron Johnson

Good Business

Atmosphere: 4

Food: 5

Service: 4

Kimberly Mckinley

Was in a hurry, ordered 4 drinks and every one was just perfect. The ladies were doing a great job!! Our cashier was Fatina and she was super sweet

Atmosphere: 5

Food: 5

Service: 5

Jsonlee m

Please close this location. Most incompetent staff in any customer service setting I've ever witnessed. They embarrass the name and brand of dunking donuts. Please stop this monstrosity! If I could put 0 stars, I'd do it 100/100 times on my reviews for this place.

Atmosphere: 1

Food: 1

Service: 1

Melissa Otterman

There was one employee who was courteous and competent but the others were neither. One drink order was wrong and the other forgotten halfway filled on the counter despite no one else being in the store. We should have driven the extra several miles to the next Dunkin'.

Atmosphere: 2

Food: 4

Service: 2

Lenin Gomez

Never go in there on the weekends unless you want to spend 30 minutes to get your regular coffee. Drive-thru is even worse. Very disorganized need some order and direction. I have never been there during the weekdays and I am scared to because they are so slow.

Atmosphere: 1

Food: 3

Service: 1

Oscar Lainez (olainez)

This is definitely the worst Dunkin' I've been to! They can't handle more than three orders at once. It takes more than 10 minutes to make a coffee if the store is busy. It was not made as I ordered. Awful coffee. I've shopped at different stores, and this one is bad, really bad.

Atmosphere: 1

Food: 1

Service: 1

Christina H. Nash

No iced coffee from a coffee place at 7:45am. Also slow.

Atmosphere: 1

Food: 3

Service: 2

Alexis Jordana

Was thrilled before for this newer location now it's an absolute joke of a store

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