Dunkin'

18021 Main St, Dumfries
(703) 441-1837

Recent Reviews

Michael Russo

Horrible serviceNo systemNo lines and ten minutes waiting on drive thru

Atmosphere: 2

Food: 3

Service: 1

Bianca Quintanilla

This used to be one of my favorite spots but the customer service is terrible and the food has absolutely no distinction from what Dunkin used to be... ?

Atmosphere: 2

Food: 2

Service: 2

Sultana Jones

It took over 15min. Waiting in the drive through only one car infront of me., so I left and came back and waited another 10 minutes for 3 donuts and ice cream. Donuts were hard . Very bad time. In a drive through.

Atmosphere: 1

Food: 1

Service: 1

Jamie Haddock

So check your receipt cause these jerks will charge you full price for the coffee and either donut, bagel, croissant deal. Worst part is he put it in the system after charging full price then said yeah if I put in this way it comes up the sale AND THEN DIDN'T CORRECT IT ? TERRIBLE DON'T GO HERE OHHHH AND THEY DIDN'T GIVE ME MY DAUGHTER'S DONUT if I could leave a negative 1000 I would sorry employees

Food: 1

Service: 1

Maria Stafford

We love this Dunkin Donuts! Great clean place to stop and pick up drinks and snacks!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wake-Up Wrap - Egg and Cheese, Donuts, Bagels, Egg and Cheese, Iced Latte

Jessica

Usually the employees are decent. The other night I had terrible service. They claimed that the same drink I've gotten there the last few times they never had. The lady and man were argumentive not allowing me to explain that I just got that drink from there the other day. He lied saying they never had the drink. I feel that it was an hour before they were closing and they just didn't want to make it. So I just left.

Atmosphere: 1

Food: 5

Service: 1

Christine Smith

Not so friendly workers place not s cleaned at

Atmosphere: 1

Food: 1

Service: 1

Juste Un Avis

Restaurant

Avram Chomsky

Hungry. Quick. NO military discount. Protein fix achieved. Great staff! Friendly! VERY CLEAN!

Jake Warner

Staff are very friendly, they make your order fast and correct! Wish you could tip them via the app!

Atmosphere: 5

Food: 5

Service: 5

Richard Loebel

Horrible, rude service.Placed order and one food order was not correct. One drink order also wrong. When pointed out the drink was ripped from my hand, without a word being said.Remake was ALSO WRONG.Same performance, grab silently and thrust remake through window.Second remake was STILL wrong!Will not return.

Atmosphere: 1

Service: 1

Porter House

Great customer service, best coffee.

Ron

This place easily gets overwhelmed at peak times. Very little care was taken with our order. Almost nothing was right and multiple folks kept coming up complaining about incomplete or incorrect orders. We were there on a Saturday morning. The drive through was slower than going inside.

Atmosphere: 2

Food: 2

Service: 2

Charles Welch

This location needs corporate help. Only one employee several mornings a week trying to do drive through and walk ins. Been in line for over 10 minutes to place a coffee order at the drive through. The ONE employee during the rush tries his best but needs help! Today after waiting I was told they have no size large cups either and we're sure happy to charge full price of the XL cup I was given as an alternate option. If you are just going to be this bad Dunkin, just go back to trying to get coffee and doughnuts right! Drop all the other stuff till then

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Donuts

Chris Barker

Staff was friendly, but ten minutes for avocado toast is way too

Atmosphere: 3

Food: 5

Service: 4

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