Five Guys

4226 Fortuna Ctr Plz, Dumfries
(703) 580-9880

Recent Reviews

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Mar Wilkinson

Brandon is such a great employee! Fabulous customer service skills ☺️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

The Porters

The staff here is always so friendly, quick and caring. Impressed every time with their joy.
Shout out to Devon for going above and beyond!

Atmosphere: 5

Food: 5

Service: 5

Joey Steadman

Standard location. Overpriced food. Clean bathroom.

Atmosphere: 5

Food: 5

Service: 5

Michael Williams (MikeskiTV)

Out of all the 5 guys I’ve been too this one is the worst as far as the fries and attention to detail when it come to the ingredients you want on your burger / franks. I would of gave a 1 star but he staff is really friendly. (Instead of onions and bacon on my frank I got all the way home to barbecue sauce filled Frank (Hotdog)

Elizabeth Alhussameah

Food was ok, just really greasy and really salty fries.

Atmosphere: 5

Food: 3

Service: 5

wad alsaeed

They are very good with customers Dine in except for those who want pick order
for customers about Uber or another
app. They ignored and delay you as much as possible.

Atmosphere: 1

Service: 1

Zakariya Walahi

Under cooked fries terrible customer service and the milkshake seems to not work everything I go in there

Food: 1

Eli Deloney

Just realized milkshake is 600+ calories. Food is yummy

Atmosphere: 5

Food: 5

Service: 4

Meo Man

Food great, bathroom clean what more can you want.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Wesley Dale

Hot and fresh. Quick, friendly service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Cajun Style

David Perry

Five Guys is well-known for its fresh, made-to-order burgers, but their BLT sandwich is a hidden gem that deserves more recognition. The Five Guys BLT is a simple yet incredibly satisfying sandwich, featuring perfectly crispy bacon, fresh lettuce, ripe tomatoes, and a generous spread of mayo, all tucked between two slices of their signature toasted sesame seed bun. What sets it apart is the quality and quantity of the bacon—there’s a substantial amount, and it’s always cooked to that ideal crispy texture.

What makes this BLT sandwich stand out is its balance of flavors and textures. The juicy tomatoes and crisp lettuce complement the smoky, salty bacon, and the toasted bun adds just the right amount of crunch. You can also customize it with extra toppings like cheese, grilled onions, or jalapeños, just like their burgers, to make it even more indulgent.

It's an underrated option at Five Guys, perfect for bacon lovers or anyone craving a classic yet elevated sandwich experience!

The BLT sandwich was ready as soon as I arrived at Five Guys, it added an extra layer of convenience and satisfaction to the experience. There's something special about walking in and having your food fresh and waiting for you, especially when you know it's been made-to-order with the same attention to detail that Five Guys is known for.

It shows how efficiently the team at Five Guys operates, ensuring that even their more "off-menu" items like the BLT get the same priority and care as their popular burgers. Having your sandwich perfectly prepared and ready upon arrival speaks to their commitment to great service—no waiting around, just grabbing your food and enjoying that fresh, crispy bacon and perfectly toasted bun immediately. It turns a simple sandwich pickup into an elevated experience!

A big thank you to all the team members at Five Guys for your amazing work! Your attention to detail, speed, and dedication to quality is truly appreciated. Whether it's crafting that perfect BLT sandwich or providing great customer service, you all make the experience exceptional. Keep up the great work!

Atmosphere: 5

Food: 5

Service: 5

Rob

Greeted upon entering. Cashier was quick and efficient. Restaurant was very clean and my order prepared quickly. Not sure for the negative reviews of this establishment. This is a better five guys.

Atmosphere: 5

Food: 5

Service: 5

JAY LAWING

Staff was friendly and welcoming.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Little Cheeseburger

James Burnell

Always happy to get food from here. Never a disappointing trip from some delicious food.

Atmosphere: 5

Food: 5

Service: 5

Syd P

Food is okay, but would probably be better if it was all timed to be done at the same time. Never fails any time I place an order, online, timed, or in person, I always end up waiting on part or parts of the order that aren't done, while the rest has been done for awhile. Last visit order was almost completed, minus the shake, when they realized they didn't have bacon for one of my burgers. The burger needing bacon was already prepped and laying open faced on the prep table, where it lay open for the next 10 mins or so while the bacon cooked. Pretty unhygienic considering the amount of moving bodies going by the prep table in and out of the kitchen with God knows what flying around. They did apologize for the wait and tried offering a free shake, drink, or extra fries all of which I declined. Then when the last burger was done, I was still not handed my order. They decided to make me wait even longer than the 30 minutes I had already been waiting to force free fries on me that I had declined. Then I asked, what is the second bag of fries for? Because the first order is too old? Then they got snarky and said "your getting free food" as though they had done me a favor. They made me wait extra time for my order that was finally complete, just to push off "free" food that had already been declined in order to "fix" their mistake. What are 2 people supposed to do with 5 lbs of fries that they didn't order and also refused when offered? I suppose they were trying to make it right, but just ended up turning a bad service experience into an even more horrible service experience. Go big or go home I guess.

Ordering in person was my last attempt at figuring out how to place an order from 5 guys, and not have to wait on parts to be finished, while other parts have been done and are sitting and getting old. 4-6 chances given to this location, but not a fan of their kitchen processes and making one item at a time until your order is complete. Inefficient, unhygienic, and overall poor quality establishment, especially when menu prices are thrown into the equation.

Atmosphere: 1

Food: 2

Service: 1

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