Went to meet a friend inside this Starbucks for the first time last night Feb 2. The place was dirty, tacky decorations collecting dust, the atmosphere was dark and staff was smug when I asked for cream and sugar when finding none on the counter. The drive through always is busy so I thought going in to meet a friend might be relaxing. No. Dirty, dusty and dark. The worst Starbucks I have ever encountered.
Atmosphere: 1
Food: 1
Service: 1
Dawood Rajabee
I don’t understand there was one person ahead of me it took forever to do one order I still could not do my order and walk out
M
FIRST - I normally get a Pumpkin Spice Latte from Starbucks and enjoy every min of the sensational taste. I went to get my first of the season from this location and Never Again customer service is something of the past and with the price it's not worth it. I received my coffee in the drive thru and was on my way to enjoy a bit of shopping the taste was so off didn't taste like any pumpkin spice coffee I ever received from Starbucks and a bit scorched miilk taste and for just over 6.00 for a grande I headed back to the drive thru. There was one car in line and no one behind me I told the window attendant my issue and he instead he countered with I need to make sure I stop at the menu/ordering speaker before I get to window next time. Not exactly what any customer wants to hear after they paid for something that is missing the spice of pumpkin spice and turning around a mile or two down the road just to get what they ordered to taste like it should. it shouldn't matter if I stop at the ordering screen I already ordered. I decided the argument wasn't worth it. It's clear the customer service is a no there I will go to Cuppi instead. I just can't spend my money where I'm not valued nope nope. OAN- The replacement had the spice this time but still doesn't taste like it normally does. A round of training for everyone wouldn't hurt.
Atmosphere: 1
Food: 1
Service: 1
Funny Kids
I don’t understand there was one person ahead of me it took forever to do one order I still could not do my order and walk out
T
This location is always out of ingredients. Only had decaf coffee... half the time they run out of hot cups and can't do hot drinks. Go across the street to the standalone building for a better product.
Atmosphere: 5
Food: 1
Service: 5
Logan Croker
This was my best starbucks experience in 8 or so years. Jessie was so kind and thoughtful when mixing and serving my drink, and she even pronounced my name right (very rare for this to happen.) She also didn’t judge me for only getting a water for my kid, instead of pressuring me into getting some sort of chocolate milk or Kid’s drink. Frankly, he doesn’t need all of that sugar. All this to say, Go here today, order the caramel ribbon crunch. You WON’T regret it ?.
Atmosphere: 2
Food: 2
Service: 5
Denise Wilder
The Greatest Customer Service today ?????????for the staff today. I'm not a Starbucks person but their Matcha Frappuccino is delicious this is my 2nd one I have to be careful I can have one every day Yummy?
Atmosphere: 5
Food: 5
Service: 5
Jonah
Their coffee is pathetic and
Atmosphere: 3
Food: 1
Service: 1
Jessica Garcia
We come to this Starbucks multiple times a week. The staff is always kind, cheerful, and always gets our order correct.One barista actually recommended how to make a drink better. Her suggestion was amazing. The store is always much quicker to get our order than other Starbucks in the area too.
Atmosphere: 5
Food: 5
Service: 5
Missy Brownson
I only ever do drive through. During pandemic, the owner was very fair to his staff. If he was short staffed he closed early or opened late. He had clear signage on the door and drive through explaining all details. I appreciated this most of all. I would rather him treat his employees well, then burn them out. It makes me prefer this store even more.
Love ordering through my app and running in to pickup. Saves me so much time!
Atmosphere: 5
Food: 5
Service: 5
Josh Yonkie
So hands down probably one of the worst experiences I've had must be a bunch of teens running the shop. My first order they never broughty coffee just my sandwich and brownie so I then reordered my coffee and the people behind the counter obviously didn't know how to make it cause I asked for a vinti white mocha hot 6 pumps white mocha double shot of Expresso warm not cold what I got was a tall cup of coffee(burnt even) with some vanilla creamer and sugar.... Horrible how you forget the most expensive part of someone's meal??? Coffees are like $10 there def not going back Dunkin is closer and they listen not to mention cheaper!!!
Atmosphere: 2
Food: 2
Service: 2
Bryan Riggins
This place is straight up trash. Unfriendly, and argumentative employees. They also up charge for things that they are not supposed to. Your better off waiting in line at the Starbucks next door. Don’t come here
Alysia Bond
Ordered a matcha. Cashier checked, said we're out of matcha without a drop of friendliness. A simple "oh sorry, we ran out. Is there something else I can get for you?" would have been so much more appreciated.
Wiggy T.
Nice little spot but the girl closed early tonight. Waited at the front for about 19 mins at 7:30p when she finally came out and said she was going on break. It's supposed to to close 30 mins later though lol. Sorry employee, but I really wanted that tea.
Went to meet a friend inside this Starbucks for the first time last night Feb 2. The place was dirty, tacky decorations collecting dust, the atmosphere was dark and staff was smug when I asked for cream and sugar when finding none on the counter. The drive through always is busy so I thought going in to meet a friend might be relaxing. No. Dirty, dusty and dark. The worst Starbucks I have ever encountered.
Atmosphere: 1
Food: 1
Service: 1
I don’t understand there was one person ahead of me it took forever to do one order I still could not do my order and walk out
FIRST - I normally get a Pumpkin Spice Latte from Starbucks and enjoy every min of the sensational taste. I went to get my first of the season from this location and Never Again customer service is something of the past and with the price it's not worth it. I received my coffee in the drive thru and was on my way to enjoy a bit of shopping the taste was so off didn't taste like any pumpkin spice coffee I ever received from Starbucks and a bit scorched miilk taste and for just over 6.00 for a grande I headed back to the drive thru. There was one car in line and no one behind me I told the window attendant my issue and he instead he countered with I need to make sure I stop at the menu/ordering speaker before I get to window next time. Not exactly what any customer wants to hear after they paid for something that is missing the spice of pumpkin spice and turning around a mile or two down the road just to get what they ordered to taste like it should. it shouldn't matter if I stop at the ordering screen I already ordered. I decided the argument wasn't worth it. It's clear the customer service is a no there I will go to Cuppi instead. I just can't spend my money where I'm not valued nope nope. OAN- The replacement had the spice this time but still doesn't taste like it normally does. A round of training for everyone wouldn't hurt.
Atmosphere: 1
Food: 1
Service: 1
I don’t understand there was one person ahead of me it took forever to do one order I still could not do my order and walk out
This location is always out of ingredients. Only had decaf coffee... half the time they run out of hot cups and can't do hot drinks. Go across the street to the standalone building for a better product.
Atmosphere: 5
Food: 1
Service: 5
This was my best starbucks experience in 8 or so years. Jessie was so kind and thoughtful when mixing and serving my drink, and she even pronounced my name right (very rare for this to happen.) She also didn’t judge me for only getting a water for my kid, instead of pressuring me into getting some sort of chocolate milk or Kid’s drink. Frankly, he doesn’t need all of that sugar. All this to say, Go here today, order the caramel ribbon crunch. You WON’T regret it ?.
Atmosphere: 2
Food: 2
Service: 5
The Greatest Customer Service today ?????????for the staff today. I'm not a Starbucks person but their Matcha Frappuccino is delicious this is my 2nd one I have to be careful I can have one every day Yummy?
Atmosphere: 5
Food: 5
Service: 5
Their coffee is pathetic and
Atmosphere: 3
Food: 1
Service: 1
We come to this Starbucks multiple times a week. The staff is always kind, cheerful, and always gets our order correct.One barista actually recommended how to make a drink better. Her suggestion was amazing. The store is always much quicker to get our order than other Starbucks in the area too.
Atmosphere: 5
Food: 5
Service: 5
I only ever do drive through. During pandemic, the owner was very fair to his staff. If he was short staffed he closed early or opened late. He had clear signage on the door and drive through explaining all details. I appreciated this most of all. I would rather him treat his employees well, then burn them out. It makes me prefer this store even more.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love ordering through my app and running in to pickup. Saves me so much time!
Atmosphere: 5
Food: 5
Service: 5
So hands down probably one of the worst experiences I've had must be a bunch of teens running the shop. My first order they never broughty coffee just my sandwich and brownie so I then reordered my coffee and the people behind the counter obviously didn't know how to make it cause I asked for a vinti white mocha hot 6 pumps white mocha double shot of Expresso warm not cold what I got was a tall cup of coffee(burnt even) with some vanilla creamer and sugar.... Horrible how you forget the most expensive part of someone's meal??? Coffees are like $10 there def not going back Dunkin is closer and they listen not to mention cheaper!!!
Atmosphere: 2
Food: 2
Service: 2
This place is straight up trash. Unfriendly, and argumentative employees. They also up charge for things that they are not supposed to. Your better off waiting in line at the Starbucks next door. Don’t come here
Ordered a matcha. Cashier checked, said we're out of matcha without a drop of friendliness. A simple "oh sorry, we ran out. Is there something else I can get for you?" would have been so much more appreciated.
Nice little spot but the girl closed early tonight. Waited at the front for about 19 mins at 7:30p when she finally came out and said she was going on break. It's supposed to to close 30 mins later though lol. Sorry employee, but I really wanted that tea.