Auntie Anne's

11953U Fair Oaks Mall, Fairfax
(703) 591-2475

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Recent Reviews

The staff member, slightly older lady maybe late 30s, has a bit of an attitude. On multiple visits across several months I’ve mentioned things and she gives me the exact opposite, then gets upset when I mention it wasn’t what I wanted. It’s the same service level at both auntie Anne’s in fair oaks, however not much we can do.
I read the other reviews and feel kind of perplexed. I’ve always had great food and service here. It’s yummy pretzels- it’s not that complicated. I’ve had really kind service by the staff here as well. In 2025 it’s priced accordingly compared to other things. I have had trouble one time at another location with the app, so that’s more of a corporate thing… but the staff at the other location still fixed it.
I got the pretzel that I came for. I just felt it was very overpriced. I spent over $10 on one pretzel and a drink. It tasted fine to me. I do believe this location has become accustomed to saving money. There is a charge for absolutely everything. If I wanted an extra container of frosting, there would have been a charge for it. They hand you the napkins instead of allowing you to select them yourself, thus controlling how many you take, etc. You get the picture. I imagine they've...

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