Very unpleasant strong odor. Friendly service but will avoid this location.
Chris Danshaw
Restaurant was very clean and the service was great. All of our tasty treats were made perfectly.
Atmosphere: 5
Food: 5
Service: 5
Lazer [Larry] W
Why are most of the DQ's in the NOVA region such a pain. Went in to use my app for their special, and the girl behind the register was useless. She kept saying you had to download the app, I kept saying I have the app help me understand where the coupon is but she basically refused. Thankfully a young gentleman who also worked here was able to assist me with the app and give me the special that DQ is offering.
Atmosphere: 3
Food: 5
Service: 3
Jaime Alvarado
The ice cream was great but it was burning hot inside. The ice cream didn’t last long in our hands so I ended up throwing most of it away since it melted so quickly. My daughter accidentally dropped her cone and they were kind enough to remake it without hesitation. I would come back but maybe not sit in.
Atmosphere: 3
Food: 5
Service: 5
Eric Bartlett
Had microwaved hotdogs they were awful
Atmosphere: 1
Food: 1
Service: 1
Han Thu
I visited earlier and noticed that the staff member(Indian guy) preparing french fries at the grill was not wearing gloves. This doesn’t appear sanitary and is concerning from a food safety perspective.”
Atmosphere: 3
Food: 2
Service: 2
Kent Nyar
Service was fine, but tell me why fountain Diet Coke taste like mop water. Also the guy cooking the fries did not have his gloves on
Atmosphere: 1
Food: 1
Service: 3
Shaun Herron
The employees were cooking indian food in the restaurant while working. Made the whole place stink. Not cool when trying to enjoy ice cream
Atmosphere: 1
Kimberly Perez
They have really bad time just to get a blizzard and it's really not worth waiting for just go to a ice cream shop instead of waiting an whole time
DQ has advertised for the “ Free Cone Day”, which was today. Came to this location on our way home.
There was a lady in front of us. She had dropped her cone, the lady was kind and cleaned up her dropped cone. When she asked to get another one, the old lady behind the counter rolled her eyes and gave her another.
We were next in line. Old lady said “how’s can I help you?”, I said “WE are here for the free cone day.” She asked if we wanted dip, I stated “No thank you”. Why did she only serve three when there are four of us?!
Don’t be stingy by assuming only children enjoy, cause us parents like to enjoy some sweets. Our first time here and our last time. We definitely won’t be coming back here even to spend money! I will never recommend this place for business either.
Atmosphere: 1
Food: 1
Service: 1
Erick Gonzalez
The DQ was closing when I walked in, but even then the two employees left closing up decided to still serve me AND 3 other customers. When they didn't even have too. I seriously thank the employees for thier kindness. Truly great people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo Blizzard
Tyler Harrah
They don’t “open” at 11, that’s just when the employees walk into the building. If you get there at 11:15, the chairs will still be on top of all the tables, and you can forget about ice cream until at least 11:30. As a former retail manager, this is simply poor management and it’s common practice to pay employees to come in a few minutes early to get the branch ready for opening.
Very unpleasant strong odor. Friendly service but will avoid this location.
Restaurant was very clean and the service was great. All of our tasty treats were made perfectly.
Atmosphere: 5
Food: 5
Service: 5
Why are most of the DQ's in the NOVA region such a pain. Went in to use my app for their special, and the girl behind the register was useless. She kept saying you had to download the app, I kept saying I have the app help me understand where the coupon is but she basically refused. Thankfully a young gentleman who also worked here was able to assist me with the app and give me the special that DQ is offering.
Atmosphere: 3
Food: 5
Service: 3
The ice cream was great but it was burning hot inside. The ice cream didn’t last long in our hands so I ended up throwing most of it away since it melted so quickly. My daughter accidentally dropped her cone and they were kind enough to remake it without hesitation. I would come back but maybe not sit in.
Atmosphere: 3
Food: 5
Service: 5
Had microwaved hotdogs they were awful
Atmosphere: 1
Food: 1
Service: 1
I visited earlier and noticed that the staff member(Indian guy) preparing french fries at the grill was not wearing gloves. This doesn’t appear sanitary and is concerning from a food safety perspective.”
Atmosphere: 3
Food: 2
Service: 2
Service was fine, but tell me why fountain Diet Coke taste like mop water. Also the guy cooking the fries did not have his gloves on
Atmosphere: 1
Food: 1
Service: 3
The employees were cooking indian food in the restaurant while working. Made the whole place stink. Not cool when trying to enjoy ice cream
Atmosphere: 1
They have really bad time just to get a blizzard and it's really not worth waiting for just go to a ice cream shop instead of waiting an whole time
Atmosphere: 1
Food: 2
Service: 1
The employees where very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo Blizzard
Restaurantji Recommends
DQ has advertised for the “ Free Cone Day”, which was today. Came to this location on our way home.
There was a lady in front of us. She had dropped her cone, the lady was kind and cleaned up her dropped cone. When she asked to get another one, the old lady behind the counter rolled her eyes and gave her another.
We were next in line. Old lady said “how’s can I help you?”, I said “WE are here for the free cone day.” She asked if we wanted dip, I stated “No thank you”. Why did she only serve three when there are four of us?!
Don’t be stingy by assuming only children enjoy, cause us parents like to enjoy some sweets. Our first time here and our last time. We definitely won’t be coming back here even to spend money! I will never recommend this place for business either.
Atmosphere: 1
Food: 1
Service: 1
The DQ was closing when I walked in, but even then the two employees left closing up decided to still serve me AND 3 other customers. When they didn't even have too. I seriously thank the employees for thier kindness. Truly great people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo Blizzard
They don’t “open” at 11, that’s just when the employees walk into the building. If you get there at 11:15, the chairs will still be on top of all the tables, and you can forget about ice cream until at least 11:30. As a former retail manager, this is simply poor management and it’s common practice to pay employees to come in a few minutes early to get the branch ready for opening.
Food under cooked
Atmosphere: 2
Food: 1
Service: 3
One person there to help but chose not to
Atmosphere: 1
Food: 1
Service: 1
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