I got 5 cheese dip yesterday and I got a quarter of an inch of cheese. I've had it before and this time it was awful. I want my money back.
Food: 2
Service: 3
Emma “Fcemma” Nwa
Very poor managementRude to customerDon know how to pick up a phone
Kay
Unprofessional employees, manager does not care about customers.
its me
HORRIBLE STAFF!!!! Highly unprofessional, they laugh on the phone when I asked them if they deliver. They are cursing at each other while on phone with me trying to make an order then hung up on me. DO NOT WASTE YOUR TIME OR MONEY. GO ELSEWHERE. Management/Ownership CLEARLY has no idea on how to run a professional business
Sunil patney
The most useless pizza ever had in my life . I ordered thinking it was the Lee Road at Centreville but, the order went to Lee Jackson Memorial over at Greenbriar. We ordered two Extravaganza and we finally had to toss them in the trash. Stale vegetables and over cooked bases with no taste. Sorry!
Atmosphere: 1
Food: 1
Service: 1
Douglas Mendez
Worse place to order for delivery , my order arrive 2hrs later , never ordering again
Patrick keough
On valentines day I received a pizza that was not what I ordered. I used the tracker claim and received a free pizza "which was smaller than I ordered" but did not realize how many points. I know it was probably busy so now today dealt with no manager and someone "pretending" to be manager who said i can handle it. Messed up again. How horrible. no responsibility for any mistakes.
Atmosphere: 1
Food: 1
Service: 1
Mansi Nishar
Yummy pizza! We love their thin crust
Atmosphere: 3
Food: 5
Service: 5
Timothy
Ordered normal sauce and the pizza under the cheese was barely covered with sauce. Cheap management! Make sure when you order online to call the store to make sure this doesn't happen.Also last was unfriendly and zero customer service skills when picking up order.One extra star for timeliness!
P Venkman
Have ordered from this location a couple dozen times. Pizza has always been great and it's usually ready earlier than predicted.
Domino's prices have really gone through the roof! Check their price for your order before paying... Even with coupons, they are now expensive!
Atmosphere: 4
Food: 4
Service: 5
r
Over an hour late, no one answers the phone, had to go in and cancel the order in person. Rude staff and awful location.
Atmosphere: 1
Food: 1
Service: 1
Fahad Almushayti
They Stole extra 3$ for no reason and when I raised a complaint no one answered that .. so get in the habit of checking your bank account after ordering from dominos pizza!!!!
e a
Usually order from another store but tried this location because quality at the other place have been going down. But it’s the same with this location. I think all of these domino’s stores in nova are all owned by one family. Anyways, it’s the same with this store. The pizza has barely any cheese/toppings on it and I got 2 different types of cheese on 5 toppings brooklyn style pizza and 3 different types of cheese on thin crust. I won’t be ordering from domino’s again.
Farah A
I've always found this Dominos location to be inconsistent with the quality of their pizza, but the last time I ordered from here I had the absolute worst experience. I was having guests over and I ordered a large cheese pizza with extra cheese. I asked for it to be delivered at a certain time and the representative on the phone kept warning me that because it's a Friday night and its going to get busy that there's a chance it won't be delivered on time. What customer wants to hear that when they're placing the order in advance?? That was the first red flag, but I let it slide. To my surprise, the pizza was delivered early! It was very surprising considering that with previous orders through this location I've had to call multiple times to see where my delivery order was because they'd deliver the pizza so late (keep in mind I live almost walking distance from the store). Anyway, the driver seemed like he was high or something because his behavior was very odd - he started to walk away without even handing me my pizza after I handed him the tip. He also remained outside my house a little too long after going back to his car... When I opened the pizza with my guests a few minutes later, we were all shocked at the amount of air bubbles in the pizza. It was extremely odd. We've all had Dominos pizza about a million times before and we've never seen air bubbles like that - it's always greasy and cheesy with only a fluffy crust. When we started to take a slice out of the box, all the pizza was stuck together, hard, and stale! It was like the pizza had been sitting out in the open - it wasn't even hot. We had to tear it apart and everyone ended up with sloppy uneven slices. It was not cut properly. Once we started eating, all my guests commented on how dry the pizza was and we were all dunking it in ranch hoping it would become more edible that way. Despite it being incredibly embarrassing for me because of how terrible and inedible the pizza was in front of guests, what really bothered me the most was the lack of customer service / care from staff. I contacted them through the email listed in most of the responses to reviews here and someone reached out to me saying to give them my number and that we would be in touch - they never got back to me despite me even emailing a second time. It's there loss because I was going to deal with the matter privately instead of writing a review. Plus, look at their other reviews - they clearly don't care to improve. Never ordering from here again. There are better places such as Pizza Bolis and others.
I got 5 cheese dip yesterday and I got a quarter of an inch of cheese. I've had it before and this time it was awful. I want my money back.
Food: 2
Service: 3
Very poor managementRude to customerDon know how to pick up a phone
Unprofessional employees, manager does not care about customers.
HORRIBLE STAFF!!!! Highly unprofessional, they laugh on the phone when I asked them if they deliver. They are cursing at each other while on phone with me trying to make an order then hung up on me. DO NOT WASTE YOUR TIME OR MONEY. GO ELSEWHERE. Management/Ownership CLEARLY has no idea on how to run a professional business
The most useless pizza ever had in my life . I ordered thinking it was the Lee Road at Centreville but, the order went to Lee Jackson Memorial over at Greenbriar. We ordered two Extravaganza and we finally had to toss them in the trash. Stale vegetables and over cooked bases with no taste. Sorry!
Atmosphere: 1
Food: 1
Service: 1
Worse place to order for delivery , my order arrive 2hrs later , never ordering again
On valentines day I received a pizza that was not what I ordered. I used the tracker claim and received a free pizza "which was smaller than I ordered" but did not realize how many points. I know it was probably busy so now today dealt with no manager and someone "pretending" to be manager who said i can handle it. Messed up again. How horrible. no responsibility for any mistakes.
Atmosphere: 1
Food: 1
Service: 1
Yummy pizza! We love their thin crust
Atmosphere: 3
Food: 5
Service: 5
Ordered normal sauce and the pizza under the cheese was barely covered with sauce. Cheap management! Make sure when you order online to call the store to make sure this doesn't happen.Also last was unfriendly and zero customer service skills when picking up order.One extra star for timeliness!
Have ordered from this location a couple dozen times. Pizza has always been great and it's usually ready earlier than predicted.
Food: 5
Service: 5
Restaurantji Recommends
Domino's prices have really gone through the roof! Check their price for your order before paying... Even with coupons, they are now expensive!
Atmosphere: 4
Food: 4
Service: 5
Over an hour late, no one answers the phone, had to go in and cancel the order in person. Rude staff and awful location.
Atmosphere: 1
Food: 1
Service: 1
They Stole extra 3$ for no reason and when I raised a complaint no one answered that .. so get in the habit of checking your bank account after ordering from dominos pizza!!!!
Usually order from another store but tried this location because quality at the other place have been going down. But it’s the same with this location. I think all of these domino’s stores in nova are all owned by one family. Anyways, it’s the same with this store. The pizza has barely any cheese/toppings on it and I got 2 different types of cheese on 5 toppings brooklyn style pizza and 3 different types of cheese on thin crust. I won’t be ordering from domino’s again.
I've always found this Dominos location to be inconsistent with the quality of their pizza, but the last time I ordered from here I had the absolute worst experience. I was having guests over and I ordered a large cheese pizza with extra cheese. I asked for it to be delivered at a certain time and the representative on the phone kept warning me that because it's a Friday night and its going to get busy that there's a chance it won't be delivered on time. What customer wants to hear that when they're placing the order in advance?? That was the first red flag, but I let it slide. To my surprise, the pizza was delivered early! It was very surprising considering that with previous orders through this location I've had to call multiple times to see where my delivery order was because they'd deliver the pizza so late (keep in mind I live almost walking distance from the store). Anyway, the driver seemed like he was high or something because his behavior was very odd - he started to walk away without even handing me my pizza after I handed him the tip. He also remained outside my house a little too long after going back to his car... When I opened the pizza with my guests a few minutes later, we were all shocked at the amount of air bubbles in the pizza. It was extremely odd. We've all had Dominos pizza about a million times before and we've never seen air bubbles like that - it's always greasy and cheesy with only a fluffy crust. When we started to take a slice out of the box, all the pizza was stuck together, hard, and stale! It was like the pizza had been sitting out in the open - it wasn't even hot. We had to tear it apart and everyone ended up with sloppy uneven slices. It was not cut properly. Once we started eating, all my guests commented on how dry the pizza was and we were all dunking it in ranch hoping it would become more edible that way. Despite it being incredibly embarrassing for me because of how terrible and inedible the pizza was in front of guests, what really bothered me the most was the lack of customer service / care from staff. I contacted them through the email listed in most of the responses to reviews here and someone reached out to me saying to give them my number and that we would be in touch - they never got back to me despite me even emailing a second time. It's there loss because I was going to deal with the matter privately instead of writing a review. Plus, look at their other reviews - they clearly don't care to improve. Never ordering from here again. There are better places such as Pizza Bolis and others.
Atmosphere: 1
Food: 1
Service: 1