Staff are typically more welcoming then the other D.D and typically get the orders right.
Atmosphere: 5
Food: 5
Service: 5
Meagan Wallace
This is the slowest location I have ever been too it takes 25 mins to get your order if you order anything other than donuts and the AC has been broken for over a month it is always so hot in there. Go elsewhere
Atmosphere: 1
Food: 5
Service: 1
Savannah Leake
Huge improvement over the past year! Everyone working is so nice and the quality of the food and drinks is consistent. Fav part of my morning
Atmosphere: 5
Food: 5
Service: 5
Paytyn hi gi Herist
All I have to say is it closed early by almost an hour đ
Busola O
Worse dunkin Iâve ever been too. Literally save your money and go somewhere else. It stunk as soon as I got in there. I ordered a donut through the app and when I got inside they told me they didnât have any donuts at all but they couldnât refund me cause the manager wasnât there. The drink I ordered didnât taste good like it normally does and so I asked for more pumps of syrup and the girl working there said I would have to pay extra and had no customer service etiquette considering I just paid for something I wasnât able to get. Mind you I had to wait 10 mins for them to tell me thereâs no donuts and for a drink that was nasty even though the store was empty.
Payton G
set up shop literally right next to a local coffee place. sucks.
Jewelweed
You have to push that door really hard to get it open or it feels like it's locked. If it's raining walk in slowly because the floor can be slippery; I almost fell.
noshina masood
All tables were dirty, sandwich was cold. One sandwich was missing egg. Definitely need more staffing .
Atmosphere: 2
Food: 3
Service: 3
Alexia Bree
If I could give this place a zero I absolutely would ! I placed an order for pick up and my husband sat inside waiting for over 20 minutes for our food just for the guy to have a crap attitude and say âwe arenât making any food todayâ. He also did not have our donuts ready and didnât offer any sort of refund for half the items we couldnât even get ! We lost out on money and rewards points. Do better
Atmosphere: 1
Service: 1
Emily Santos
Mobile orders are top priority over walk in customers.
Possible manager or owner was very disrespectful to her employee. He came in apologizing for being late and she decides to degrade him by sarcastically speaking in (broken)Spanish which is not a good look.
"Necessito communicado" after he explains there was an accident and offers to show proof, she says "no necesito" with a grin on her face like sheâs on some power trip. You expect him to text and drive?
You can tell other customers were also confused and the poor guy was very respectful and had a valid reason. I worked in environments like this myself and that type of energy is off. No need to come off as a bully infront of customers especially.
Not to mention, they didnât have anything we ordered but thatâs not a big deal bc they made up for it.
Atmosphere: 1
Food: 4
Service: 3
Daphne Martinez
Happy that Dunkin now sells chocolate covered vanilla creme donuts.
This is the worst Dunkin Donuts in Fairfax County. I will give them this accolade though: I have never encountered a chain coffee shop come up with so many creative ways to get your order wrong. Save your soul and your sanity by heading to Gathering Grounds next door.
Atmosphere: 3
Food: 2
Service: 1
Pankaj Singh
Very well maintained and neat. Caleb provided us with excellent service. Would live to visit this location again.
Staff are typically more welcoming then the other D.D and typically get the orders right.
Atmosphere: 5
Food: 5
Service: 5
This is the slowest location I have ever been too it takes 25 mins to get your order if you order anything other than donuts and the AC has been broken for over a month it is always so hot in there. Go elsewhere
Atmosphere: 1
Food: 5
Service: 1
Huge improvement over the past year! Everyone working is so nice and the quality of the food and drinks is consistent. Fav part of my morning
Atmosphere: 5
Food: 5
Service: 5
All I have to say is it closed early by almost an hour đ
Worse dunkin Iâve ever been too. Literally save your money and go somewhere else. It stunk as soon as I got in there. I ordered a donut through the app and when I got inside they told me they didnât have any donuts at all but they couldnât refund me cause the manager wasnât there. The drink I ordered didnât taste good like it normally does and so I asked for more pumps of syrup and the girl working there said I would have to pay extra and had no customer service etiquette considering I just paid for something I wasnât able to get. Mind you I had to wait 10 mins for them to tell me thereâs no donuts and for a drink that was nasty even though the store was empty.
set up shop literally right next to a local coffee place. sucks.
You have to push that door really hard to get it open or it feels like it's locked. If it's raining walk in slowly because the floor can be slippery; I almost fell.
All tables were dirty, sandwich was cold.
One sandwich was missing egg. Definitely need more staffing .
Atmosphere: 2
Food: 3
Service: 3
If I could give this place a zero I absolutely would ! I placed an order for pick up and my husband sat inside waiting for over 20 minutes for our food just for the guy to have a crap attitude and say âwe arenât making any food todayâ. He also did not have our donuts ready and didnât offer any sort of refund for half the items we couldnât even get ! We lost out on money and rewards points. Do better
Atmosphere: 1
Service: 1
Mobile orders are top priority over walk in customers.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Possible manager or owner was very disrespectful to her employee. He came in apologizing for being late and she decides to degrade him by sarcastically speaking in (broken)Spanish which is not a good look.
"Necessito communicado" after he explains there was an accident and offers to show proof, she says "no necesito" with a grin on her face like sheâs on some power trip. You expect him to text and drive?
You can tell other customers were also confused and the poor guy was very respectful and had a valid reason. I worked in environments like this myself and that type of energy is off. No need to come off as a bully infront of customers especially.
Not to mention, they didnât have anything we ordered but thatâs not a big deal bc they made up for it.
Atmosphere: 1
Food: 4
Service: 3
Happy that Dunkin now sells chocolate covered vanilla creme donuts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Munchkins Donut Hole Treats
This is the worst Dunkin Donuts in Fairfax County. I will give them this accolade though: I have never encountered a chain coffee shop come up with so many creative ways to get your order wrong. Save your soul and your sanity by heading to Gathering Grounds next door.
Atmosphere: 3
Food: 2
Service: 1
Very well maintained and neat. Caleb provided us with excellent service. Would live to visit this location again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant Donut, Donuts, Munchkins Donut Hole Treats
I like a customer service
Atmosphere: 5
Food: 5
Service: 5
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