Dunkin'

12701 Shoppes Ln, Fairfax
(703) 818-7480

Recent Reviews

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Onur Balkan

Orders are delivered very late every time I come; they don't work well.

Wacan

Very Slow!

Service: 1

Cameron Hooks

Dunkin balls šŸ˜›

Atmosphere: 5

Food: 5

Service: 5

ibrahim ahmed

The place is always clean, staff are professional and service is incomparable! 5 stars

Atmosphere: 5

Food: 5

Service: 5

Saffron Tonko

there was maybe one other customer aside from me and 3-4 workers. it took like 15 minutes to get my 2 drinks (black coffee, iced matcha). they messed up my matcha and did not sweeten it, i wasn't surprised because the cashier did not look like he knew what i was talking about (this is my regular order i get at EVERY dunkin. my black coffee came out lukewarm. very disappointed.

Laura Smith

Trevor and the team are doing awesome this morning 10/30!

Atmosphere: 5

Food: 5

Service: 5

Colin Nicholson

Several times I have gone here, no one has been in line and no one was behind the counter. The workers were doing random tasks around the store. I stand there for several minutes, sometimes I order and sometimes I just walk out. I don’t understand why they don’t always have someone ready to take orders in a reasonable amount of time and often the workers are just hanging around the store.

Atmosphere: 2

Food: 2

Service: 1

Scorpio Queen

I went yesterday aug 26. The cashier is so rude a young lady. I want to pay and she didn’t pay attention. I order food she make wrong drinks for me . And 1 drink she put on counter and the rest different places and told me u have to pick from these places. Horrible experience never going back to this location again because of terrible customer service.

Service: 1

rakan saraiji

Good service, clean, and best tasting croissant sandwich from all the Dunkins we've tried.

Atmosphere: 5

Food: 5

Service: 5

Taylor Clay

I guess that'll be my last visit to this location. Why do y'all always have to screw it up?

N A

The best customer service ever , very friendly and kind team.

Atmosphere: 5

Food: 5

Service: 5

Emma Bergerud

ordered a latte and got a cold brew. the ā€œmanagerā€ didn’t even know how to use the ordering machine. took 20 minutes for two drinks and a donut because they forgot about it. they prioritize their mobile orders, so if you want quick service.. order online.

Atmosphere: 3

Food: 3

Service: 1

Daria Winter

I give this location an overall 5 Stars because I keep coming back šŸ˜… The staff are friendly and I often don't have to wait long for my order (which I usually place via mobile).

The food is what you expect, and the atmosphere is every other Dunkin', and sometimes the staff are very busy so in-store orders can take some time to be served (due to so many online orders), but I shop here very often and have no significant complaints.

Atmosphere: 4

Food: 4

Service: 4

Kim Fairchild

I stopped by for ice cream. After I got over they didn't have chocolate and peanut butter, I went with chocolate. It didn't disappoint, the waffle bowl was ok but I've had better.

Atmosphere: 4

Food: 4

Service: 5

Taleb A.

Dunkin’ Donuts serves up delicious treats with a wide array of flavors to satisfy any craving. Kids especially adore the sprinkle-topped donuts—the colorful crunch adds extra fun. And chocolate lovers can’t miss the star-shaped donuts filled with buttercream and smothered in chocolate icing, perfect for a sweet celebration!

Atmosphere: 5

Food: 4

Service: 5

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