McDonald's

4040 Jermantown Rd, Fairfax
(703) 539-0067

Recent Reviews

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Tristan Welsh

Why can I order on the app and I show up and the app says whole store is empty

Service: 1

SammySam

I am currently in the parking lot of this McDonalds while my kiddo eats his breakfast as shown in the pic & had to put a review while it’s still fresh.
Last night i was Here and the employee taking my order was PHENOMENAL, but this morning extremely unprofessional attitude when taking the order (told him it’s my first time ordering breakfast for my kid as he has sensory issues with food). When o got the order, no stirrer and no napkins. Had to go in to grab some and once again, the employee with the same attitude despite me being polite with please and thank you.
I’m so sorry to say this but McDonald’s need to start adhering to the standards of customer service expected for the price we pay.
Way to ruin one’s morning smh

Atmosphere: 4

Food: 4

Service: 2

Shuyun Li

The mobile order got cancelled several times for no reason. Will never ever go to this store again.

Wajdi Zrelli

I go there for the first time , the driveway , very bad , very very bad , no respect .

CoolCease85

I refuse to give this franchise my money. Customer service is horrible, I was charged over price for a meal for a breakfast item. I told the employee what I ordered and they continued to make me feel uncomfortable and ignored my request. I feel that customer service is horrible and the staff don't care about the customers. I hope that they can fix these issues but I recommend not going to this location.

Atmosphere: 1

Food: 1

Service: 1

Kay K.

Very clean restaurant. Fast service, food is always super fresh. This is my favorite McDonald's location.

Atmosphere: 5

Food: 5

Service: 5

Ruth Martinez

I wish I could give this place a 0 HORRIBLE customer service.

Atmosphere: 1

Food: 3

Service: 1

M. Musho

I’d like to give a big compliment to one of your evening shift employees — a kind Latina young lady who usually delivers food to the curbside. I don’t know her name, but she truly stands out for her great attitude and professionalism. She is always smiling, very polite, humble, and welcoming every single time. Her positive energy really makes a difference and makes each visit to this McDonald’s a pleasant experience. Please let her know that her kindness and excellent service are appreciated — she represents McDonald’s in the best way possible!

I hope she gets more appreciation for her hard work!! If you ever saw her please be kind to her

Atmosphere: 5

Food: 4

Service: 5

DCAUTOMART

ZERO STARS IF IT'D LET ME, Food was Trash , id rather Eat Rattle Snakes then eat Here, Employees Can't speak any English or know how to count money. Must use Google translator coming here.

CAM2CLIPS

GO TO WENDYS!! Food was Horrible, Customer Service was a Joke. All the employees can barley Speak english & know how to count. This place is a joke compared to how it use to be.

Celil Buğra

if you gonna say were out of with everything 3:55 am whey you say were open 24 hours

Kingston K

Clean

Good music

Standard prices

Fluent English

Quick service

As good as it gets for the price
(Using the app and Monopoly event)

No complaints with drive thru or dine-in

Atmosphere: 5

Food: 4

Service: 5

B G

If you want leftovers, come here . The fries are the only thing that was hot And that’s after reheating them Everything tasted like it’s been sat out

Food: 1

Service: 1

Mr.Peanuts

First off I ordered a simple hot coffee with two French vanilla creamer with one sugar. Not only once, twice but three damn times they never! NEVER GOT MY COFFE RIGHT! SERVICE NOT ONE STAR BUT HALF A STAR!

Atmosphere: 1

Food: 4

Service: 1

Thomas Lee

Fast service, correct order all the time.

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