They didn't include the sauce in my son's order. The fries were almost completely unsalted. In my spicy burger, almost all of the spicy sauce was in the box, not inside the burger. Definitely one of the worst McDonald's I've ever been to.
Atmosphere: 1
Food: 1
Service: 1
David Burke
Pleasant dining experience. Food served accurately and quickly by knowledgeable team member. Will eat here again!
Atmosphere: 4
Food: 4
Service: 4
Aidan Peters
Person taking our order refused to correct mistakes that he made, and also refused the existence of number 9 meal. Stubborn service on 12/24/25 at 12:00am. Get your staff in shape please.
Atmosphere: 1
Food: 1
Service: 1
Sindy
Been going here for years. Nice cleaning location. Idk if I'm lucky but always have milkshakes and ice cream lol
Atmosphere: 5
Food: 5
Service: 4
Anthony Gomez
Today i went with my kids to enjoy a meal. There is an employee who sits in the lobby making out with im guessing is her partner, running her hands up her dress and touching each other in front of everyone who is trying to enjoy a meal. This behavior is unacceptable from an employee especially in front of children and this isn’t the first time this employee has done this. I would give it 0 stars for atmosphere if i could.
Atmosphere: 1
Food: 5
Service: 1
Lisa S
This is by far the worst McDonald’s location I’ve ever been to. I’ve had issues here multiple times. You place an order and they claim they don’t see it in their system.
This time, the staff insisted that I cancel my order and place a new one because they “couldn’t see what was inside the order,” even though the order clearly appeared in my app. They refused to give it to me.
When I tried to explain that this is not my problem and that the order was already paid for, the cashier told me I was “holding up the line,” demanded that I leave, said she would call the police, and then slammed the window shut.
The level of rudeness and complete lack of respect for customers is unbelievable. This location needs serious management intervention.
Atmosphere: 1
Service: 1
Coyote Cool
This is the 3rd time now they have forgotten items that I have ordered while serving breakfast. This always disappoints me as I can’t drive back out as I have other obligations that come first. This is a waste of my money and time, do better.
Ivir Faso
Advertises as 24 hours open but they do not mention it's only open for drive in after a certain hour. Misleading info
Nate Olson
Orders from here frequently get messed up or forgotten.
Atmosphere: 1
Food: 1
Service: 1
Michael Stover
Mine, my wife's, and my daughter's food was all ice cold.
Worst place ever, the staffs are so rude and do not know how to do their job
Atmosphere: 1
Food: 1
Service: 1
Freshta Neda
Very bad service , i was waiting for nabkin almost 10 minutes, they don’t even look at customer, 😣😦
Hossana Delgado
This location forgot to put my food in the delivery bag and hung up on me when I was asking about it, the lady on the phone proceeded said that she had forgotten and that she was going to call the driver but the driver was already doing another delivery so we never got our food or our money back.
Sai Kumar Reddy
Extremely Disappointing Experience with Mobile Order and Customer Service
I am writing to express my deep disappointment and frustration with a recent experience . I placed a mobile order and arrived at the restaurant expecting a smooth pickup, but what I encountered was entirely unacceptable.
When I reached the store, there was no one at the front counter to assist customers. I waited patiently, assuming someone would come to help, but even after several minutes, not a single employee approached or acknowledged me. I tried to get the attention of the staff visible in the back, but they completely ignored me. I attempted to show my mobile order number on my phone, hoping someone would check it in the system — but no effort was made to assist or even communicate with me properly.
What made the situation worse was the fact that I waited for over 45 minutes, standing there with absolutely no service, no acknowledgment, and no update about my order. I repeatedly asked to speak with the manager, but no one responded or took any initiative to resolve the issue.
As a paying customer, this lack of customer service is incredibly frustrating. I understand that language barriers can exist in diverse workplaces, but customer service and professionalism should never be compromised. There should always be staff available to assist customers promptly, and the mobile ordering system should be respected and prioritized, just as in-store orders are.
This experience has left a very negative impression on me. I have always chosen McDonald’s for its consistency and convenience, but after this visit, I am seriously reconsidering. I would not recommend this location — or McDonald’s in general — to others based on this experience.
I hope McDonald’s takes this feedback seriously and implements proper training and staffing improvements. Customers should feel valued and respected, not ignored and frustrated.
Yi Zhang
Good location, very bad service workers are indifferent to customers. No soda refills.
They didn't include the sauce in my son's order. The fries were almost completely unsalted. In my spicy burger, almost all of the spicy sauce was in the box, not inside the burger. Definitely one of the worst McDonald's I've ever been to.
Atmosphere: 1
Food: 1
Service: 1
Pleasant dining experience. Food served accurately and quickly by knowledgeable team member. Will eat here again!
Atmosphere: 4
Food: 4
Service: 4
Person taking our order refused to correct mistakes that he made, and also refused the existence of number 9 meal. Stubborn service on 12/24/25 at 12:00am. Get your staff in shape please.
Atmosphere: 1
Food: 1
Service: 1
Been going here for years. Nice cleaning location. Idk if I'm lucky but always have milkshakes and ice cream lol
Atmosphere: 5
Food: 5
Service: 4
Today i went with my kids to enjoy a meal. There is an employee who sits in the lobby making out with im guessing is her partner, running her hands up her dress and touching each other in front of everyone who is trying to enjoy a meal. This behavior is unacceptable from an employee especially in front of children and this isn’t the first time this employee has done this. I would give it 0 stars for atmosphere if i could.
Atmosphere: 1
Food: 5
Service: 1
This is by far the worst McDonald’s location I’ve ever been to.
I’ve had issues here multiple times. You place an order and they claim they don’t see it in their system.
This time, the staff insisted that I cancel my order and place a new one because they “couldn’t see what was inside the order,” even though the order clearly appeared in my app. They refused to give it to me.
When I tried to explain that this is not my problem and that the order was already paid for, the cashier told me I was “holding up the line,” demanded that I leave, said she would call the police, and then slammed the window shut.
The level of rudeness and complete lack of respect for customers is unbelievable. This location needs serious management intervention.
Atmosphere: 1
Service: 1
This is the 3rd time now they have forgotten items that I have ordered while serving breakfast. This always disappoints me as I can’t drive back out as I have other obligations that come first. This is a waste of my money and time, do better.
Advertises as 24 hours open but they do not mention it's only open for drive in after a certain hour. Misleading info
Orders from here frequently get messed up or forgotten.
Atmosphere: 1
Food: 1
Service: 1
Mine, my wife's, and my daughter's food was all ice cold.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worst place ever, the staffs are so rude and do not know how to do their job
Atmosphere: 1
Food: 1
Service: 1
Very bad service , i was waiting for nabkin almost 10 minutes, they don’t even look at customer, 😣😦
This location forgot to put my food in the delivery bag and hung up on me when I was asking about it, the lady on the phone proceeded said that she had forgotten and that she was going to call the driver but the driver was already doing another delivery so we never got our food or our money back.
Extremely Disappointing Experience with Mobile Order and Customer Service
I am writing to express my deep disappointment and frustration with a recent experience . I placed a mobile order and arrived at the restaurant expecting a smooth pickup, but what I encountered was entirely unacceptable.
When I reached the store, there was no one at the front counter to assist customers. I waited patiently, assuming someone would come to help, but even after several minutes, not a single employee approached or acknowledged me. I tried to get the attention of the staff visible in the back, but they completely ignored me. I attempted to show my mobile order number on my phone, hoping someone would check it in the system — but no effort was made to assist or even communicate with me properly.
What made the situation worse was the fact that I waited for over 45 minutes, standing there with absolutely no service, no acknowledgment, and no update about my order. I repeatedly asked to speak with the manager, but no one responded or took any initiative to resolve the issue.
As a paying customer, this lack of customer service is incredibly frustrating. I understand that language barriers can exist in diverse workplaces, but customer service and professionalism should never be compromised. There should always be staff available to assist customers promptly, and the mobile ordering system should be respected and prioritized, just as in-store orders are.
This experience has left a very negative impression on me. I have always chosen McDonald’s for its consistency and convenience, but after this visit, I am seriously reconsidering. I would not recommend this location — or McDonald’s in general — to others based on this experience.
I hope McDonald’s takes this feedback seriously and implements proper training and staffing improvements. Customers should feel valued and respected, not ignored and frustrated.
Good location, very bad service workers are indifferent to customers. No soda refills.
Atmosphere: 4
Food: 4
Service: 1
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