It take 4 times of sending back my plate to get the order right.
Atmosphere: 4
Food: 5
Service: 1
David Dyre
Great bakery and food available.
Atmosphere: 5
Food: 5
Service: 5
Sebastian Cruz
Great service
Atmosphere: 5
Food: 5
Service: 5
Kenneth Flowers
Easy to get into, friendly staff, quick service.
Atmosphere: 5
Food: 5
Service: 5
Anne Thomas
Panera always pleases
Atmosphere: 5
Food: 5
Service: 5
Kamuela Moniz
The food and customer service were great. There was an employee doing training on an iPad she should get some earphones so we all don't have to take her training with her. It was a little distracting.
Atmosphere: 3
Food: 5
Service: 5
John Kearns
Okay Panera, once again you charged high prices for pathetic salads and drinks. Your Strawberry Banana Smoothie was nothing a tiny cup of foam from over blending. Very unfair for over $7.00. I would strongly recommend that everyone go elsewhere to eat. This is numerous tries at giving them a chance and they are a joke in terms value to what you spent.
Atmosphere: 1
Food: 1
Service: 2
Everett Phoenix
Great service, and wasn't too busy when I arrived
Sunny Nuggets
The lady behind the counter messed up our order and refused to fix it. Insisted she gave us an upgrade. We ordered a 20oz and 16oz drink. Insisted we got two 20oz when the cup clearly says 16oz. I added extra expresso shots and I know she didn’t add them. My husband tried telling her but she didn’t speak English and heard her telling her coworker she messed up, she didn’t realize my husband also speaks Spanish, once she realized this she didn’t own up to her mistake. We were in a bit of a rush and her stance was she did it right and wouldn’t fix it. Subpar service, if my husband couldn’t speak Spanish what then? The manager on site was not useful either. The service ruined the experience and the food was subpar.
Nail Mammadov
There is an old guy in cashier with glasses, he think he is president!! He act like a president. Man if you are working in restaurants you have smile for all customers. Not choosing!!! If you can’t work go to construction. People need your face there!!!
I went to this location for breakfast and I do not appreciate how I was treated by the so called manager, Pablo. I will never go back to this location again.
Johari Baldwin
A mouse came from under the seat while waiting for my order
Robert Higginbotham
Just a quick to go order of soup. Ordered and paid at the kiosk. Easy Peazey
Belinda Collins
I placed an order for a salad but received a sandwich instead. When I returned to the counter to inquire about the mix-up, I realized that I had mistakenly ordered a sandwich item. I actually wanted a salad. The manager was very understanding and corrected the order without making me feel bad about the error. I truly appreciated the excellent customer service. Thank you for going above and beyond, especially given that it was my mistake! 💕💕
Younes Aburub
Panera is one of our favorite places for lunch, a lot of light and healthy options if you are watching what you eat, for some reason, this store takes a long time preparing the meals.
It take 4 times of sending back my plate to get the order right.
Atmosphere: 4
Food: 5
Service: 1
Great bakery and food available.
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
Easy to get into, friendly staff, quick service.
Atmosphere: 5
Food: 5
Service: 5
Panera always pleases
Atmosphere: 5
Food: 5
Service: 5
The food and customer service were great. There was an employee doing training on an iPad she should get some earphones so we all don't have to take her training with her. It was a little distracting.
Atmosphere: 3
Food: 5
Service: 5
Okay Panera, once again you charged high prices for pathetic salads and drinks. Your Strawberry Banana Smoothie was nothing a tiny cup of foam from over blending. Very unfair for over $7.00. I would strongly recommend that everyone go elsewhere to eat. This is numerous tries at giving them a chance and they are a joke in terms value to what you spent.
Atmosphere: 1
Food: 1
Service: 2
Great service, and wasn't too busy when I arrived
The lady behind the counter messed up our order and refused to fix it. Insisted she gave us an upgrade. We ordered a 20oz and 16oz drink. Insisted we got two 20oz when the cup clearly says 16oz. I added extra expresso shots and I know she didn’t add them. My husband tried telling her but she didn’t speak English and heard her telling her coworker she messed up, she didn’t realize my husband also speaks Spanish, once she realized this she didn’t own up to her mistake. We were in a bit of a rush and her stance was she did it right and wouldn’t fix it. Subpar service, if my husband couldn’t speak Spanish what then? The manager on site was not useful either. The service ruined the experience and the food was subpar.
There is an old guy in cashier with glasses, he think he is president!! He act like a president. Man if you are working in restaurants you have smile for all customers. Not choosing!!! If you can’t work go to construction. People need your face there!!!
Restaurantji Recommends
I went to this location for breakfast and I do not appreciate how I was treated by the so called manager, Pablo. I will never go back to this location again.
A mouse came from under the seat while waiting for my order
Just a quick to go order of soup. Ordered and paid at the kiosk. Easy Peazey
I placed an order for a salad but received a sandwich instead. When I returned to the counter to inquire about the mix-up, I realized that I had mistakenly ordered a sandwich item. I actually wanted a salad. The manager was very understanding and corrected the order without making me feel bad about the error. I truly appreciated the excellent customer service. Thank you for going above and beyond, especially given that it was my mistake! 💕💕
Panera is one of our favorite places for lunch, a lot of light and healthy options if you are watching what you eat, for some reason, this store takes a long time preparing the meals.
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