We just moved to this area and this is my new Starbucks! It was clean and the Baristas were nice. My drink was made quick and a lady name Ronda offered my small kiddo a plate for her muffin and got her a fork. Next time I’ll use the pretty coffee mugs they have
Katie Choi
I usually refrain from leaving negative reviews, even when the service or attitude is not satisfactory. However, my experience at this location yesterday was truly disappointing. Firstly, the coffee quality was embarrassing, and I noticed a bad drainage smell on the cup lid, which was very off-putting. Additionally, when I asked the cashier to check my gift card balance, he told me that the card was not activated. His attitude came across as rude, and I felt as if he was being dishonest about the balance. I was confused at the time because I had received multiple $100 Starbucks gift cards and was unsure of the exact balance on each one. However, when I checked at home, I found that the card actually had a balance of $19.49.
Shena Jefferson
They are consistently giving me whipped cream instead of foam that I pay for and I guess they think I don't notice. Most of the time I ask to redo and others times I'm headed to work so I don't bother. It is the closet to work but I am going to stop going.
Tyrus Van Dyke
Im usually not big on coffee but of late I've been getting something for the mornings. I will NOT however, be going back to this location. I've witnessed more than once the person who I assume the manager is barking and swearing at employees, and today this same person treated a woman ahead of me like dirt and then acted like her time was too good for me just to place a basic order when I was up! I'll be using the Fairfax marketplace location down the road from now on because I've been in that position as an employee with a wretched boss too many times to put my money into a place like that.
Atmosphere: 3
Food: 1
Service: 1
Jiyoung Jang
I don't usually write reviews, but this Starbucks used to be my favorite spot because the employees are friendly and I've always had good experiences. Since 2-3 weeks ago, I don't know if management changed, but I ordered food there and was waiting around like 15 minutes to get it??? I noticed that the woman who was warming food was unprofessional with other customers and seemed distracted with other tasks. I'm more writing out of concern because now they always seem to be out of stuff and it's really frustrating that this spot doesn't hit like it used to.
Atmosphere: 1
Food: 1
Service: 1
Andrew Slater
Great service at this location.
Service: 5
Joon Choe
they closes at 7pm not 10pm.
Nessrin Alyamani
I feel sorry. Because of the poor service. An hour ago I went to the showroom and wanted to benefit from the offer provided by Starbucks through the application on my phone, but when I went to the other branch in Fairox they helped me and I got the offer, that was a nice thing from them, but this branch in which Lee Highway is located is a bad branch and all the neighbors are complaining about the mistreatment of the employees. There must be a solution to this issue.
Rajeev Railan
Courteous and helpful representatives.
Atmosphere: 5
Food: 5
Service: 5
Jean
Oh my god! I was a customer who asked to put an elephant in the refrigerator. 😭😭😭 I confused the cup size and might made barista confused. But she was really kind and made me a lovely coffee. Thank you a lot
Oh my god! I was a customer who asked to put an elephant in the refrigerator. ??? I confused the cup size and might made barista confused. But she was really kind and made me a lovely coffee. Thank you a lot
Atmosphere: 5
Food: 5
Service: 5
Sharie
Great experience and the staff is great.
Atmosphere: 5
Food: 5
Service: 5
kelsey McPherson
This location has quickly become a favorite of my son and I. The employees are incredibly kind to my toddler and have even modified drinks so that he can safely have them. The outdoor area has been great for me to sit and enjoy my drink while my little man runs around and gets some energy out. I wish they had more umbrellas or something to provide shade but that would be my only complaint.
Kid-friendliness: The employees have catered to my son better than any other Starbucks in the area giving him stickers when they were not busy, and even putting drinks in his sippy. Sweetest people.
Atmosphere: 4
Food: 4
Service: 4
Felicia Thomas
The service was great and my drink was made perfectly.
Atmosphere: 5
Service: 5
Margaret Rivera
Same as always - good service, polite staff, good coffee.
We just moved to this area and this is my new Starbucks! It was clean and the Baristas were nice. My drink was made quick and a lady name Ronda offered my small kiddo a plate for her muffin and got her a fork. Next time I’ll use the pretty coffee mugs they have
I usually refrain from leaving negative reviews, even when the service or attitude is not satisfactory. However, my experience at this location yesterday was truly disappointing.
Firstly, the coffee quality was embarrassing, and I noticed a bad drainage smell on the cup lid, which was very off-putting. Additionally, when I asked the cashier to check my gift card balance, he told me that the card was not activated. His attitude came across as rude, and I felt as if he was being dishonest about the balance.
I was confused at the time because I had received multiple $100 Starbucks gift cards and was unsure of the exact balance on each one. However, when I checked at home, I found that the card actually had a balance of $19.49.
They are consistently giving me whipped cream instead of foam that I pay for and I guess they think I don't notice. Most of the time I ask to redo and others times I'm headed to work so I don't bother. It is the closet to work but I am going to stop going.
Im usually not big on coffee but of late I've been getting something for the mornings. I will NOT however, be going back to this location. I've witnessed more than once the person who I assume the manager is barking and swearing at employees, and today this same person treated a woman ahead of me like dirt and then acted like her time was too good for me just to place a basic order when I was up! I'll be using the Fairfax marketplace location down the road from now on because I've been in that position as an employee with a wretched boss too many times to put my money into a place like that.
Atmosphere: 3
Food: 1
Service: 1
I don't usually write reviews, but this Starbucks used to be my favorite spot because the employees are friendly and I've always had good experiences. Since 2-3 weeks ago, I don't know if management changed, but I ordered food there and was waiting around like 15 minutes to get it??? I noticed that the woman who was warming food was unprofessional with other customers and seemed distracted with other tasks. I'm more writing out of concern because now they always seem to be out of stuff and it's really frustrating that this spot doesn't hit like it used to.
Atmosphere: 1
Food: 1
Service: 1
Great service at this location.
Service: 5
they closes at 7pm not 10pm.
I feel sorry. Because of the poor service. An hour ago I went to the showroom and wanted to benefit from the offer provided by Starbucks through the application on my phone, but when I went to the other branch in Fairox they helped me and I got the offer, that was a nice thing from them, but this branch in which Lee Highway is located is a bad branch and all the neighbors are complaining about the mistreatment of the employees. There must be a solution to this issue.
Courteous and helpful representatives.
Atmosphere: 5
Food: 5
Service: 5
Oh my god! I was a customer who asked to put an elephant in the refrigerator. 😭😭😭 I confused the cup size and might made barista confused. But she was really kind and made me a lovely coffee. Thank you a lot
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Oh my god! I was a customer who asked to put an elephant in the refrigerator. ??? I confused the cup size and might made barista confused. But she was really kind and made me a lovely coffee. Thank you a lot
Atmosphere: 5
Food: 5
Service: 5
Great experience and the staff is great.
Atmosphere: 5
Food: 5
Service: 5
This location has quickly become a favorite of my son and I. The employees are incredibly kind to my toddler and have even modified drinks so that he can safely have them. The outdoor area has been great for me to sit and enjoy my drink while my little man runs around and gets some energy out. I wish they had more umbrellas or something to provide shade but that would be my only complaint.
Kid-friendliness: The employees have catered to my son better than any other Starbucks in the area giving him stickers when they were not busy, and even putting drinks in his sippy. Sweetest people.
Atmosphere: 4
Food: 4
Service: 4
The service was great and my drink was made perfectly.
Atmosphere: 5
Service: 5
Same as always - good service, polite staff, good coffee.
Atmosphere: 5
Food: 5
Service: 5
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