Subway

13059 Fair Lakes Pkwy, Fairfax
(703) 449-0480

Recent Reviews

Mitul Patel

I normally don’t comment but I just had to…They really need take the slogan “Eat Fresh” off the brand . It’s a joke . Decided to try subway again after years thinking the quality would improve and I assumed incorrectly. The bread tasted stale and hard to eat through like paper. Now my stomach has been churning for days…

Food: 1

lisa x

Got food poisoning here once front the cookies ?, nvr again

Kon Yi

Ordered two sandwiches exactly the same through the app both made different and incorrect. How does this happen? Its not like a language barrier its written down on a order form. If you are going to order from this store have it made in front of you. Just look at the other reviews of folks saying there sandwich was made wrong.

Food: 1

J Kim

I love Subway sandwiches overall.But this location both EMPLOYEES & MANAGEMENT/ supervisorshave a history of making my sandwiches wrong - in addition to mishandling my concerns every time. I have spoken with more than three people in Management/ Supervisors in the Subway department and theyhave been apathetic, and have never apologized or seem to be aware that I was feeling frustrated, how their mistakes have caused me time, frustration, and other inconveniences, and that the fact that this has been an ongoing issue with the Subway employees & management being incompetent, have a lack interpersonal skills, never holding themselves accountable, absolutely no re- training of their employees/ Management/ staff,have made things even worse.I absolutely do NOT recommend this Subway location. The other Subway locations have been great, competent, and have excellent employees who have interpersonal skills, and care with both the accuracy of making the sandwiches in addition to having much better conflict resolution & interactions, and do not dismissing their customers’ concerns, especially when a concern is ongoing, and “act oblivious” and unprofessional like people’s time does not matter as one example among many. Not everyone has the time to stay there to have their entire order (s) remade time over and over again - especially if there are very long lines, and peoples’ time are to be valued respected. This is the very last time I will be going to this location given my most recent experience of having extra sauce soaked all over inside and outside of the wrappers of the sandwiches - after I have provided clear, easy to read , written instruction: “Please keep sauces in separate containers and not inside sandwiches. Thank you very much,” and yet still sauces were poured all over sandwiches excessively which has caused the sandwiches to be thrown out due to the sogginess, messing up its intended flavors, and soft, wet, breaking apart bread. Completely not edible. Can not show all angles of description but a couple of photos as clear and as comprehensive as possible to show in photos here.

S2238DHgaryw

like the title says - they used to have a seafood sandwich that was great... now it's just a shop serving you sandwiches you could make at home.... but they do always have great bread to make theirs on.

Bob Grewal

The store is newly remodeled. Looks amazing. Great people working there and fresh bread was being baked.

Sadaf Eshaqzai

The subway is in the Walmart store and I get breakfast almost every day from them. Online it says they are open at 7:00 am but if u go to order even at 7:30 they are not ready or they have an excuse all the time in the morning with things not being ready.and they have some workers that are so mean to the customers.

Catherine W.

Owen the manger was unprofessional. His employee told us they would correct the order and that they were on the way the manger called 25 minutes later (Owen) and said they would not be coming. If a representative from store says something they should honor it. It was a drink and a bag of chips. He was also rude.

Grace F.

We ordered a steak and cheese pro which should have double meat. The steak and cheese pro had less on it than the standard one we had a few weeks ago! The photo speaks for itself. Rock hard cookies too. Geez...

Mahati Malladi

Said the oven was closed and was really snippy and then proceeded to toast the next person's order??

Um Tareq Takieddin

I ordered 2 turkey sandwichs Italian bread provolone cheese, toasted, add oil and mayonnaise. The oder was completely wrong on both sandwichs. Customer service was alful. They dont care about quality. Go to a different subway. Not this 1.

Dayton B.

Got a 6 inch meatball sub. Only had three meatballs and barely any sauce. Also just half a piece of cheese. The sub literally was 2 and a half inches of just bread with no meat in it. Don't go here they will skimp you on everything.

Mitchell

Subway & Auntie Anne's Look Great Inside Walmart.

Raghid Takieddin

I ordered 2 turkey sandwichs Italian bread provolone cheese, toasted, add oil and mayonnaise. The oder was completely wrong on both sandwichs. Customer service was alful. They dont care about quality. Go to a different subway. Not this 1.

Mitchell Longus

Subway & Auntie Anne's Look Great Inside Walmart.

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