Lady so bitter when I went there to pick up the cake that she doesn't greet without politeness
Service: 1
Jose E cristian Reyes abarca
Only angry people, I don't understand if they don't like working there, they should look for something different.
Atmosphere: 1
Food: 1
Service: 1
Rachel Navia
I'm going to be completely honest with you right now. Stay far from this bakery is not what it claims to be when you walk in you might think there bread are fresh and out of the over, that's is lie, there breads are definitely NOT fresh. Not to include how the employees act like there being force to work there and never contribute to the services or how they act. We had gotten some breads from here one day ago and were about to eat them until we noticed the bread had MOLD on it, We obviously decided to go to bakery and tell them about this and request our money back because who would want a bread with MOLD on it. When we get there the employees are stupid and aso rude as may sound it just the truth, they where denying that we bought yesterday and the bread was probably days old, how dumb you gotta be THEY HAD THE RECEIPT right in front there faces when we bought it, how much was it and more information. That wasn't even the WORST part the manager was way worse he didn't belive us nor they want to give us back our money for the rest of our breads, he was ignorant to us and nobody there apologized for what happened and the fact is this bakery is not cheap, it is a fraud, please do not waste your money one this and consider this and the other review a warning to save your self and you money, don't fall for traps like this, please if your trying treat your kid or yourself spend somewhere else because this place is so not worth, cakes probably can give you diabetes.
Wilma Lima Z.
What a shame, this was my worst experience, I don't know how there can be people and a manager so ignorant, with so little education and knowledge of business and customer service. Yesterday I bought cookies, some empanadas, quesadillas and other things. Unfortunately the quesadillas were in a state of decomposition and green. I made my complaint to the manager but this guy is too rude and with this he solves everything. I will never return to this place again, his products are a danger and worse if you have children.
Antonio Figueroa
They have some super bitter employees.. If they don't like the work they are there for, what they are doing is ensuring that clients don't come back again. First time I went and I won't go back again If I could give it zero stars I would..
Service: 1
Eddy M
Excellent
Parking: Excellent
Atmosphere: 5
Food: 5
Service: 5
Carlos Zamora Diaz
Bad service and bad attention, your staff gives terrible service
Benjamin Tran
EXCELLENT CAKES. Tres Leches all the way!!! My ONLY gripe is when you call 99% of the time the person doesn't speak English and you'll be put on hold or hung up on. It's brutal. Oh, also they're not like the other bakeries around here - apparently they only need a few hours to make their largest cake instead of 24 hour notice hehehehehehe.....
Atmosphere: 5
Food: 5
Service: 4
Rigoberto Garcia
Terrible experience to collect what you have already paid, you have to wait in line if you pay before you have to go only to collect
Came in hoping for a bagel, boy was this the wrong place for that. Ended up getting something like a croissant, took two bites and threw it out. Maybe their cakes are better?
Atmosphere: 3
Food: 2
Service: 3
Celine Matar
grabbed a few pastries and absolutely loved them! prices are very good
Atmosphere: 4
Food: 5
Service: 5
Tiffany Phillips
This is the worst bakery and customer service that I have experienced. Staff lacks knowledge of business which caused horrible communication and my child to not have a cake on his birthday for his party. I would not recommend. Manager is nasty, and rude. I confirmed an urgent order 6/28 and on the morning of 6/29 was told that it could not be done. Myself and my mother called to confirm the miscommunication and nothing was done to help. 0 out of 10
Lady so bitter when I went there to pick up the cake that she doesn't greet without politeness
Service: 1
Only angry people, I don't understand if they don't like working there, they should look for something different.
Atmosphere: 1
Food: 1
Service: 1
I'm going to be completely honest with you right now. Stay far from this bakery is not what it claims to be when you walk in you might think there bread are fresh and out of the over, that's is lie, there breads are definitely NOT fresh. Not to include how the employees act like there being force to work there and never contribute to the services or how they act. We had gotten some breads from here one day ago and were about to eat them until we noticed the bread had MOLD on it, We obviously decided to go to bakery and tell them about this and request our money back because who would want a bread with MOLD on it. When we get there the employees are stupid and aso rude as may sound it just the truth, they where denying that we bought yesterday and the bread was probably days old, how dumb you gotta be THEY HAD THE RECEIPT right in front there faces when we bought it, how much was it and more information. That wasn't even the WORST part the manager was way worse he didn't belive us nor they want to give us back our money for the rest of our breads, he was ignorant to us and nobody there apologized for what happened and the fact is this bakery is not cheap, it is a fraud, please do not waste your money one this and consider this and the other review a warning to save your self and you money, don't fall for traps like this, please if your trying treat your kid or yourself spend somewhere else because this place is so not worth, cakes probably can give you diabetes.
What a shame, this was my worst experience, I don't know how there can be people and a manager
so ignorant, with so little education and knowledge of business and customer service. Yesterday I bought cookies, some
empanadas, quesadillas and other things. Unfortunately the quesadillas were in a state of decomposition and green.
I made my complaint to the manager but this guy is too rude and with this he solves everything. I will never return to this place again, his products are a danger and worse if you have children.
They have some super bitter employees..
If they don't like the work they are there for, what they are doing is ensuring that clients don't come back again.
First time I went and I won't go back again
If I could give it zero stars I would..
Service: 1
Excellent
Parking: Excellent
Atmosphere: 5
Food: 5
Service: 5
Bad service and bad attention, your staff gives terrible service
EXCELLENT CAKES. Tres Leches all the way!!! My ONLY gripe is when you call 99% of the time the person doesn't speak English and you'll be put on hold or hung up on. It's brutal. Oh, also they're not like the other bakeries around here - apparently they only need a few hours to make their largest cake instead of 24 hour notice hehehehehehe.....
Atmosphere: 5
Food: 5
Service: 4
Terrible experience to collect what you have already paid, you have to wait in line if you pay before you have to go only to collect
Atmosphere: 1
Food: 2
Service: 1
Excellent
Parking: Excellent
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Came in hoping for a bagel, boy was this the wrong place for that. Ended up getting something like a croissant, took two bites and threw it out. Maybe their cakes are better?
Atmosphere: 3
Food: 2
Service: 3
grabbed a few pastries and absolutely loved them! prices are very good
Atmosphere: 4
Food: 5
Service: 5
This is the worst bakery and customer service that I have experienced. Staff lacks knowledge of business which caused horrible communication and my child to not have a cake on his birthday for his party. I would not recommend. Manager is nasty, and rude. I confirmed an urgent order 6/28 and on the morning of 6/29 was told that it could not be done. Myself and my mother called to confirm the miscommunication and nothing was done to help. 0 out of 10
Service: 1
Bad service.
Good attention
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Pastel de Cumpleaños
Loading...