Horrible place! this business is violating work diverse because all employees are Latino and they are speaking their own language zero customer service at all. Even though watch out when you paying they can charge you more if you don’t say anything. I ordered one steak bowl and one drink they charge me $25! Overall this business needs deep investigation because violations of work diverse, scams and poor customer service. Please don’t go there if you see my comment.
Stephanie
Went for lunch today and received terrible service I asked for a salad dressing and Yessenia rolled her eyes and smacked her lips when I kindly asked for one.
Atmosphere: 1
Food: 1
Service: 1
Gema Armenta
This location closes at 11 yet they were out of food by 10:30. Closing manager was rude at the time of check out just because we were talking and taking "too long to check out." How can you take too long when there's no food to choose from and no drinking cups available. Oh because apparently they were out off all size cups except for large.So this is for district management. Train your team to do better if you want customers to return to this location.
Atmosphere: 1
Service: 1
S D
First off the environment was dirty the employees shirts weren’t clean everybody had a attitude I ask for extra meat the girl slammed the meat in the bowl the guy Jose was the absolute worse I told him a little more sour cream he tell me that’s a lot and it will be extra as to imply I couldn’t afford it with a line of customers behind me then proceeded to hiss and blow over my food he then reached over my food and got something to wipe the bowl off but it look like he was trying to dig his finger inside then I asked what was the problem he said I’m not gone say nothing I told him he shouldn’t he then goes and speak Spanish to the cashier and tell her to charge me for extra guacamole I asked for the manager he went and told the manager but had already lied the food is Gross it’s salty and the protein is hard in some areas WORSE CUSTOMER SERVICE FROM A CHIPOTLE I EVER RECEIVED
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl, Chips
Lily Bloomy
Terrible place. They move so slow and have no food ready. Don’t recommend coming here workers suck. Food isn’t good. Nothings in stock. Don’t
Atmosphere: 1
Food: 1
Service: 1
Sen Marie
I just went there to order some food in the line and I want to tell you that cashier gentleman is very rude he was being very disrespectful. You need to talk to your staff and tell them to be more polite and stop being disrespectful to customers for no reason. 01.14.2024
Atmosphere: 1
Food: 1
Service: 1
Nat Ann
I placed a mobile order which said it would be ready at 1050am.The store is suppose to open at 1045am. They did not open their doors until 1055am. When I entered they had not prepared the mobile yet nor had they looked at the order. This was a large inconvenience as I was on a tight schedule. By the time they figured it out and made the order it was 1105. This is unacceptable 1) if opening time is 1045 then they should open at 1045 2) if a mobile order is scheduled to be ready at 1050..1103 is not the time to start making it. It should have already been prepared by then. The food itself is good overall.
Atmosphere: 3
Food: 4
Service: 1
Mina Brien
Store closes at 11pm yet the entire kitchen is cleaned by 9pm. Staff has no intention of restocking any ingredient they are out of and employees twiddle their thumbs as you pay full price for a three ingredient burrito. The bare minimum that can be done is put up a sign notifying customers what items are no longer available. I would only visit this location if it was a last resort.
Atmosphere: 1
Food: 1
Service: 1
Alan L.
The line here is unpredictable. I always order online and somehow am waiting. Our orders have never been wrong, I just hate how efficient online ordering is supposed to be but sometimes your food isn't ready when it says it is and to have to wait or just to wait to talk to someone in case something is missing.Food is the same as any Chipotle. I always get steak as my meat and depending on my mood I will get a salad or a bowl. You can customize as much as you'd like and this is why Chipotle is so great! Parking is garage here and a little tight so be prepared.
It’s Christmas Eve, and I didn’t have any food at home and I wasn’t going home to see family or anyone cause I was working today too, and they didn’t seem to be to happy to have to work on this holiday, but they still served me and the people who did were very kind, I think that they should have this day off there is no point to work just a couple hours just for the company to make a little more profit. But anyways thanks for serving me
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Chris Olajide
This branch should consider taking salads off their menu completely since they never ever seem to have vinaigrette.
Jerry Canales
Every SINGLE TABLE WAS DIRTY! There was plenty staff working. Love the food but do better.
Atmosphere: 1
Andy Lutz
Very disappointing. The whole place was filthy, the burrito was falling apart and not fully wrapped (neither by the tortilla nor by the aluminum foil), the staff was completely unhelpful (went for mobile order pickup, no one was at the window to assist with collecting the order, went to the cashier desk and the two ladies there said they couldn’t help, although taking approximately 6 steps to their left to grab my order would have sufficed), and the food lacked flavor. Man, Chipotle has really fallen off.
Atmosphere: 1
Food: 2
Service: 1
Colleen Simpkins
Employees seemed annoyed with every customer (rolling eyes, whispering under their breath, making side remarks to co-workers). Everybody has bad days, it just was not the friendly staff typically here.
Love this one!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burrito Bowl
Horrible place! this business is violating work diverse because all employees are Latino and they are speaking their own language zero customer service at all. Even though watch out when you paying they can charge you more if you don’t say anything. I ordered one steak bowl and one drink they charge me $25! Overall this business needs deep investigation because violations of work diverse, scams and poor customer service. Please don’t go there if you see my comment.
Went for lunch today and received terrible service I asked for a salad dressing and Yessenia rolled her eyes and smacked her lips when I kindly asked for one.
Atmosphere: 1
Food: 1
Service: 1
This location closes at 11 yet they were out of food by 10:30. Closing manager was rude at the time of check out just because we were talking and taking "too long to check out." How can you take too long when there's no food to choose from and no drinking cups available. Oh because apparently they were out off all size cups except for large.So this is for district management. Train your team to do better if you want customers to return to this location.
Atmosphere: 1
Service: 1
First off the environment was dirty the employees shirts weren’t clean everybody had a attitude I ask for extra meat the girl slammed the meat in the bowl the guy Jose was the absolute worse I told him a little more sour cream he tell me that’s a lot and it will be extra as to imply I couldn’t afford it with a line of customers behind me then proceeded to hiss and blow over my food he then reached over my food and got something to wipe the bowl off but it look like he was trying to dig his finger inside then I asked what was the problem he said I’m not gone say nothing I told him he shouldn’t he then goes and speak Spanish to the cashier and tell her to charge me for extra guacamole I asked for the manager he went and told the manager but had already lied the food is Gross it’s salty and the protein is hard in some areas WORSE CUSTOMER SERVICE FROM A CHIPOTLE I EVER RECEIVED
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl, Chips
Terrible place. They move so slow and have no food ready. Don’t recommend coming here workers suck. Food isn’t good. Nothings in stock. Don’t
Atmosphere: 1
Food: 1
Service: 1
I just went there to order some food in the line and I want to tell you that cashier gentleman is very rude he was being very disrespectful. You need to talk to your staff and tell them to be more polite and stop being disrespectful to customers for no reason. 01.14.2024
Atmosphere: 1
Food: 1
Service: 1
I placed a mobile order which said it would be ready at 1050am.The store is suppose to open at 1045am. They did not open their doors until 1055am. When I entered they had not prepared the mobile yet nor had they looked at the order. This was a large inconvenience as I was on a tight schedule. By the time they figured it out and made the order it was 1105. This is unacceptable 1) if opening time is 1045 then they should open at 1045 2) if a mobile order is scheduled to be ready at 1050..1103 is not the time to start making it. It should have already been prepared by then. The food itself is good overall.
Atmosphere: 3
Food: 4
Service: 1
Store closes at 11pm yet the entire kitchen is cleaned by 9pm. Staff has no intention of restocking any ingredient they are out of and employees twiddle their thumbs as you pay full price for a three ingredient burrito. The bare minimum that can be done is put up a sign notifying customers what items are no longer available. I would only visit this location if it was a last resort.
Atmosphere: 1
Food: 1
Service: 1
The line here is unpredictable. I always order online and somehow am waiting. Our orders have never been wrong, I just hate how efficient online ordering is supposed to be but sometimes your food isn't ready when it says it is and to have to wait or just to wait to talk to someone in case something is missing.Food is the same as any Chipotle. I always get steak as my meat and depending on my mood I will get a salad or a bowl. You can customize as much as you'd like and this is why Chipotle is so great! Parking is garage here and a little tight so be prepared.
Restaurantji Recommends
It’s Christmas Eve, and I didn’t have any food at home and I wasn’t going home to see family or anyone cause I was working today too, and they didn’t seem to be to happy to have to work on this holiday, but they still served me and the people who did were very kind, I think that they should have this day off there is no point to work just a couple hours just for the company to make a little more profit. But anyways thanks for serving me
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
This branch should consider taking salads off their menu completely since they never ever seem to have vinaigrette.
Every SINGLE TABLE WAS DIRTY! There was plenty staff working. Love the food but do better.
Atmosphere: 1
Very disappointing. The whole place was filthy, the burrito was falling apart and not fully wrapped (neither by the tortilla nor by the aluminum foil), the staff was completely unhelpful (went for mobile order pickup, no one was at the window to assist with collecting the order, went to the cashier desk and the two ladies there said they couldn’t help, although taking approximately 6 steps to their left to grab my order would have sufficed), and the food lacked flavor. Man, Chipotle has really fallen off.
Atmosphere: 1
Food: 2
Service: 1
Employees seemed annoyed with every customer (rolling eyes, whispering under their breath, making side remarks to co-workers). Everybody has bad days, it just was not the friendly staff typically here.
Atmosphere: 2
Food: 4
Service: 1