Subway
7393 Lee Hwy #170, Falls Church
(703) 208-7272
Recent Reviews
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If i could give negative stars i would. Today my husband went here to get me 2 subs using a mailer coupon. Not only did they deny the coupon, they made my order completely wrong. I asked for double steak my sandwich has half the normal amt. I asked for pepper jack and provolone got nothing. My husband states they were rude and dismissive of him. Nothing about our order was correct and they seemed to either not understand basic English or not care.
Service: 1
They are extremely stingy with the food.
Atmosphere: 1
Food: 1
Service: 1
Super friendly staff! They helped with an order and it was so fresh! Sophia is the best!
Food: 5
Service: 5
I recently visited Subway hoping to enjoy a quick and tasty sandwich, but unfortunately, my experience left much to be desired. From the moment I placed my order, I sensed an attitude from the staff that tainted the entire visit.Upon requesting my sandwich specifications, I noticed a distinct lack of enthusiasm or friendliness from the employee taking my order. Instead of the usual polite demeanor I've come to expect from Subway staff, there was an air of impatience and indifference.As my sandwich was being prepared, I couldn't shake the feeling that it was being made with a side of attitude. The employee seemed to rush through the process, paying little attention to my preferences and seemingly annoyed by my simple requests.
Service: 1
Staff is fine. But this location takes 0 of the promotions. Even with the promotions, it is a significant price increase from previous years. We get it, it's not gourmet food, but at least honor your company's promotions. The website is also super buggy.
Food: 3
Service: 2
This is a good Subway. The staff are friendly and polite. The place is clean and has seating for about a dozen guests. I have only had good experiences at this location.
Atmosphere: 4
Food: 4
Service: 5
As a customer, I liked this Subway because it looks very clean. I always order the Steak & Cheese sandwich. However, because I am lactose intolerant, I always asked the person preparing my sub to substitute cheese for bacon. They would add an extra charge, but It's been fine by me. There have been different workers who have done that for me, including the manager. The client orders, the client pays. I have never had an issue with this order. It's my favorite one and also I do it this way because I cannot eat cheese without getting sick. That's the same reason I never add mayonnaise. HOWEVER, today (Sunday, July 9, 2023 @12:30 pm EST), this one coworker (who I wish she had her name tag on) told me that this request — my request was not possible. That, that's not something THEY do. I was in disbelief. I tried to explain to her that they've always done that for me and if I need to pay an extra fee, I do it. The lady insisted though that they never do that (my request). I have never seen her before, I could understand if she is new but the fact that she cannot accommodate for the customer is really troublesome and and annoying.Unfortunately, it does look that the manager of this Subway never reads the reviews, so I am contributing to lower their reviews for others to check before they visit this store. Maybe next time they train their employees better.
Atmosphere: 2
Food: 3
Service: 1
Is a good place to eat for a quick snack like any other subway around.
Atmosphere: 3
Food: 4
Service: 4
They don’t honor their coupons
Very kind. It is provided in abundance.
Restaurantji Recommends
Subway mailed a bunch of coupons to nearby residents, so I went in to redeem one. It was just a few dollars off a Footlong. I tried using it after ordering a melt, but I was told that the offer was only valid for very specific, basic sandwiches. I ended up buying the sandwich anyways, but I only went there to redeem this stupid coupon that they mailed me. I won't be back.
As I was entering the restaurant one of the workers was taking the trash out, when she returned she when straight back to make sandwiches with out washing her hands.
My son all ways ask me to get a subway sandwich.
My son all ways ask me to get a subway sandwich.
I absolutely love this Subway location. Ive ordered catering through this location about 5 times now and each time my coworker and I enjoyed it. They catered for my unit twice during the pandemic and the nurses and staff were very appreciative. The managers and staff are always pleasing to work with. Food is always of the best quality.
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